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Corvinus is the highest reputed university in its various fields in Hungary ... Corvinus is the highest reputed university in its various fields in Hungary ...
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Introduction Corvinus University, Budapest Éva Nagy and Róbert Mántó
Budapest • Capital city of Hungary • 1,9 Million inhabitants, 19% population of the country • Divided by the Danube • Has 9 bridges
Corvinus University • 17,000 students • 7 faculties • Corvinus is the highest reputed university in its various fields in Hungary • 160 partner universities
Alumni Association Éva Nagy and Róbert Mántó
Why do theUniversity need an Alumni Association? • Illustrate and enhance the value of a Corvinus University degree • Communicate the University’s key messages to alumni and to the broader community • To give insight to the former students, into the present life of the University
Why do alumni need an Association? • Stay connected to Corvinus University • Build up valuable relationships • Meet people with same field of interest • Organizing group or class reunions • Receive preferment • Belong to a community • Recruit work force
Benefits for Alumni • Free membership • Free Alumni card • Discounts in dormitories ,restaurants,sport centers, shops • Free usage of the library • Jobs (in Hungary and in Europe)
Marketing strategy • Create a comprehensive and consistent online and offline marketing and communications strategy to increase the number of members • Online and offline Introduction • Intensive and interactive communication with members and potential members • Unique and satisfactory services, which are valuable for our possible members • Maintain the financial viability of the association
Online introduction:Recruitment of members • Club website on the university’s server • Target E-mails • E-mails to Corvinus web mail • Ads on IWIW • Banners on business websites
Offline introduction:Recruitment of members • Articles in Corvinus magazines • Advertising on business fairs • Articles in business newspapers • On campus advertising • Ads, flyers • Information desk with video, photo demonstration • Programs, training for students
Enhance communication with high quality IT mechanisms • E-newsletter/Class notes • Computer conferencing • Make a Portal • Online application form for alumni • Online directory • Quick poll • Calendar of the association programs • Personalization • Online events
Make a Portal What is a portal? • “Portal” in Latin translates to a gate orgateway • An internet portal “provides users with broadaccess to an array of internet tools as well as deep access to tools specific to a user’s educational role” (Fickes, 2001) Why a portal system rather than a website? • “When you move from a webpage to a portal, you move from a tool that is institution-centric to one that is user-centric”(Fickes, 2001) • A portal allows userimmediate access to information that is pertinent to their collegiate experience, while at the same time challenging the user to utilize all facets of the module.
What is a good Alumni Portal like? Content • Up-to-date • Personalized • Enhance the value of the Corvinus University • Increase Alumni pride Implementation • Userfriendly • Have Multimedia interface • Use high quality IT solutions • Have a clear profile • Have a logo
Online registration form • Customize members according to field of interest • Easy to fill out • Example: Alumni for Europe registration form
Personalization • User logon page that members get access to restricted data • Personalized starting page • Consider a breakdown of navigation based on user role (student, alumni member, staff, etc.), • Consider former participation on events or activity on webpage
Online community • Build network of friends and friends of friends (e.x. Facebook) • Get a @alumni.uni-corvinus.hu forwarding address • Stay connected with alumni e-mails according to interest • Request a Corvinus Alumni Association Membership Card – discount on purchases, services • Online library • Articles • Publications • Newsletters
Promote events online • Club calendar • Upcoming events’ information • Archived events’ information • Online registration form for events • Online payment for events/donations with for example PayPal • Photo Gallery from events
Key focuses in career services • Career development • Networking opportunities • Mentoring opportunities
Career development • Virtual Employment Center • Job-posting service • Alumni can search for relevant employment opportunities at this virtual center. • Alumni-Employer speaker panel • Provides insight into the transaction from school to work. Alumni discuss their own career path and provide contacts with relevant prospective employers.
Networking Industry best practices: • Hungary: IWIW • World: FOAF, Friendster, LinkedIn, Orkut • Recommendations to our system: • Show social relations • Useful for business purposes • Can upload and search CVs • Can help building-up research and business teams • Can help job finding and workforce recruiting • User friendly and multimedia interface LinkedIn provides such solutions
Mentor program • To provide current (MBA) students a mentor within the students’ field of work interest. • To provide students with a mechanism for developing and enhancing their networking and organizational skills. • The portal should provide: • Registration and a system which would help the assigning and selection process of the protégés and the mentors • Premium services assigned to the protégés-mentor pair • Large briefcase • Private messaging service • Help synchronizing time constraints of both
Financial Aspects • Corvinus Alumni Association is a non profit organization • Incomes: • Government / EU funds • University funds • Donations • Banners on the homepage • Sponsorship • Merchandise
Financial Aspects • Costs: • Constantly maintain and develop the IT solutions with an IT specialist • Cost of the ads • Cost of acquiring new donors
Keep your donors • Acquiring new donors is expensive: Cost per $1 raised of … • Major gifts in established programs $.05 - .$20 • Renew last year donors - $.10-$.35 • Reacquire lapsed donors - $.20-$.65 • Acquire new donors (phone) - $1.00-$2.00 • Acquire new donors (mail) - $1.00-$10.00+ (University of Michigan Alumni Association) • Monitor yourdonors through the portal, give special rules for the best ones • CRM with the most paying donors, which can be supported with online tools
Solution • A complex, multi-task portal that is easy to navigate and easy to use • Increase the number of users with visibility, high marks for attractiveness, responsiveness, high level of programs, benefits of membership and career services • Educate future graduates about the benefits of the Alumni Club • A versatile system capable of evolving with the changing needs of an important and vibrant institution • Support the system with consistent marketing and communication strategy