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e-Forms

e-Forms. Presented by Department of Human Services & Groupware Consulting Pty Ltd. Presentation Overview. Project Information Platform Requirements Application Structure Demonstration Next Steps. Business Background. Human Services identified 150 forms within the organisation.

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e-Forms

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  1. e-Forms Presented by Department of Human Services & Groupware Consulting Pty Ltd

  2. Presentation Overview • Project Information • Platform Requirements • Application Structure • Demonstration • Next Steps

  3. Business Background • Human Services identified 150 forms within the organisation. • The majority of forms were filled in and processed manually. • The Victorian Government Online initiative requires all suitable transactions to be online by December 2001.

  4. Project Requirements • Create Guidelines and Templates for the creation of online forms. • Develop DHS standards for presentation of online forms. • Select a cross-section of forms suitable for the pilot. • Pilot online form delivery and back-end processing. • Optimise use of the current environment

  5. Project Approach • Guidelines were created for the business process required to produce Online Forms. • Includes Standards for Online Forms • A Framework Tool was developed for the: • production of the online forms and • processing of submitted data

  6. Forms to be Implemented • Aged, Community and Mental Health • - Publication Request for Aged Care • DisAbility Services • - Publications Order Form • Office of Housing • - Home Renovation Service Inspection Booking Form • - Group Self Build Application Form • Public Health • -Immunisation Resource Order Form • - Vaccine Order Form • Portfolio Services • - Freedom of Information Request Form • All Divisions • - Request for Information Form

  7. Read Business Guidelines Interview everyone involved in the process Map the business process Review Process Document requirements and approve Develop the online form & transaction process Approve the online form & transaction process Form is available on the internet Form Creation Process

  8. Transaction Interfacing • Data processed in a central location • Options include: • Mail back to citizen. • HTML • Mail to internal business units. • HTML, XML, Fields in Notes Application • Text File Output • CSV, XML • Custom LEI Process • e.g. SQL Server, Oracle etc

  9. Application Architecture

  10. Minimum Platforms Requirements • Domino 5.0.5 • Lotus Enterprise Integrator 3.1 • Win 32 server (e.g. NT, Windows 2000) • Internet Explorer 4.0.1 • Netscape Navigator 4.0.7

  11. e-Forms Application Structure • Stylesheets • Sections • Forms • Administration • Keywords • Approval

  12. e-Forms Demonstration Overview • The use of Style Sheets • Creating Sections • Creating Forms • Linking forms to other applications • Using e-Forms

  13. Style Sheets

  14. Creating Sections

  15. Creating Forms • View Demonstration Part 1 • View Demonstration Part 2 • Note – Demonstrations not available

  16. Using e-Forms

  17. Key Benefits to Approach • Business Guidelines • Ensures staff consider the end to end business process for the forms • Ensures the forms design are optimised for Online usage • E-Forms Generator • A single point for form and form component management. • A single point for the management of form standards. (Accessibility, privacy and security). • Forms can be created by business staff rather than application developers.

  18. Next Steps • Online E-Payments • Intranet Use • Whole of Government Opportunities • PKI Technology

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