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IT Social Outsourcing Outsourcing IT Services to Micro-Enterprises in Poor Communities in India

IT Social Outsourcing Outsourcing IT Services to Micro-Enterprises in Poor Communities in India. Richard Heeks & Shoba Arun Centre for Development Informatics University of Manchester, UK http://www.manchester.ac.uk/cdi. Centre for Development Informatics. Research Overview.

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IT Social Outsourcing Outsourcing IT Services to Micro-Enterprises in Poor Communities in India

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  1. IT Social OutsourcingOutsourcing IT Services to Micro-Enterprises in Poor Communities in India Richard Heeks & Shoba Arun Centre for Development Informatics University of Manchester, UK http://www.manchester.ac.uk/cdi Centre for Development Informatics

  2. Research Overview Research Aim: What is the development impact of IT social outsourcing? Research Undertaken: Impact assessment using livelihoods framework of IT social outsourcing project in Kerala, India

  3. Human Capital: Building IT and Entrepreneurial Skills Sustainability? Longevity Member Replacement (Limited) Diversification Assets Remain Political Capital: Empowerment; Confidence; Status; Gender Relations? Social Capital: Government Officials; Enterprise Group Physical Capital: One PC per Member Financial Capital: US$1 per Day; Welfare Expenditure Research Findings Academic Finding: IT social outsourcing develops human, financial, physical, social and political capital for below-poverty-line women Practical Recommendation: Expand IT social outsourcing programmes of government and business organisations

  4. Further Information Social outsourcing as a development tool, Journal of International Development, forthcoming http://www.womenictenterprise.org richard.heeks@manchester.ac.uk

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