Format and Write Your Résumé and Cover Letter

1. Format and Write Your Résumé and Cover Letter Joel Quass, CPRW, CEIP, GCDF Certified Professional Résumé Writer Certified Employment Interview Professional Global Career Development Facilitator

2. Objective • Format your Resume • Format your Cover Letter • Understand the what and why

3. Old framework“The cycle of spray and pray”New Framework“The Six Second Action Plan™”

4. Who am I? Why should you listen to me?

6. Resumes • What should you include? • How should it read?

7. The purpose of a resume is to provide a summary of your skills, abilities and accomplishments. It is a quick advertisement of who you are. It is a "snapshot" of you with the intent of capturing and emphasizing interests and to secure you an interview. It is not an autobiography.

8. RESUME TRIVIA • A resume is… • A. An autobiography of one’s career life and professional experiences in order to secure employment. • B. A detailed listing of a job candidate’s skills, experiences, responsibilities and achievements as these relate to the position and company being targeted. • C. A complete listing of an individual’s education, work experience and professional training. • The purpose of a resume is to… • A. Establish a candidate’s qualifications for a position in order to secure an interview. • B. Establish a candidate’s qualifications for a position in order to secure employment. • C. Establish a candidate’s qualifications for a position in order to eliminate the competition. • Ideally, the length of a resume should be… • A. One page, no longer. • B. Two pages, no longer. • C. Whatever number of pages is necessary to qualify the candidate.

9. Resume Trivia • The most important information on my resume is… • A. Job experience and education. • B. Contact information. • C. Achievements. • Its okay to exaggerate information on my resume when… • A. I’m writing about older, less important positions and need to make my career path more logical. • B. I was shy of completing a degree by only a few credits – and a degree is a requirement of the position. • C. It’s never ok to exaggerate information in a resume. • When writing my resume, my main focus should be on… • A. Who will be reading my resume. • B. Presenting my best skills, experiences and achievements in priority. • C. The readability and visual presentation of my document

10.  RESUME TRIVIA When submitting my resume to a job advertisement, I need to make certain that… A. I provide as many options for retrieving my resume as possible (ASCII, PDF, Word processed document, etc.) B. I follow the directions of the ad explicitly. C. I secure the name of the hiring manager or decision maker. Certain personal information needs to be included in the resume, such as… A. My name and contact information. B. My name, contact information and date of birth. C. My name, contact information, date of birth and number of dependents. Posting my resume on a job search database online will make my resume available to… A. Potential employers B. Only those ads to which I respond C. Almost anyone, including my current employer

11. Global Graduates Programme -- Junior Cyber Security Analyst Job LocationsUS-Culpeper Job ID  2018-5148 Category  Customer Operations Company & department description The Company: Every day, the world's economy sees enormous sums of money change hands. Person to person, business to business, nation to nation, at all levels that business is being done, money moves securely, reliably, around the clock. And, at the heart of it all is SWIFT. A community of over 10.500 financial organizations in 215 countries, linked together by one of the world's most stable and scalable financial messaging systems. SWIFT is how the world exchanges financial information. And you could be part of it. Responsibilities As an Analyst in the Security Operations Centre you will:   • Keep up to date with the latest security and technology developments.  • Monitor for attacks, intrusions and unusual, unauthorized or illegal activity.   • Use advanced analytic tools to determine emerging threat patterns and vulnerabilities.   • Investigate security alerts and provide incident response.   • Monitor identity and access management, including monitoring for abuse of permissions by authorized system users.   • Generate reports for both technical and non-technical staff and stakeholders.   • Monitor and respond to 'phishing' emails and 'pharming' activity. Qualifications College or university graduate in any of the following area:   • Cyber/Information/Network Security  • Computer Science  • Software/Electrical/Network Engineering

12. IT Support Professional- NWG Solutions Apply Now Position summary: The Systems Engineer provides NWG Solutions clients with on-site and remote IT support for installation and maintenance of Microsoft Server and Workstation operating systems and applications in a LAN/WAN environment. Responsibilities include implementation of NWG Solutions market leading technology providing our clients with a full suite of remote services to facilitate hardware, software and network fault monitoring and resolution. An NWG Solutions Systems Engineer provides our clients with critical on-site and remote IT support, including consultation, repair and maintenance of workstations, servers, and networking equipment, along with the implementation and management of NWG Solutions’ market-leading suite of monitoring and security services. Primary responsibilities: • Network design, installation and maintenance • Data backup, recovery, and cloud-based storage management • Implement and maintain Virtual Machine and Remote Desktop technology • Anti-virus service, detection and remediation • Microsoft Exchange and cloud email systems installation, migration and maintenance • Implementation and maintenance of IT infrastructure, including workstations, servers, and network • Administration of clients’ Active Directory, Exchange, Office 365, Sharepoint, and other centrally-managed products • Support client business-critical software and hardware • Configuration and management of NWG Solutions’ monitoring and security services, including server and workstation hardware and operating system monitoring, anti-virus, and security update services

13. Professional Experience and Qualifications: • At least 3-5 years’ experience in an IT support role • Microsoft Server operating systems • Unmanaged and managed switch technology supporting VLAN’s, subnets and VPNs • Wireless network access point technology • Experience with Microsoft Cloud Services • Server, workstation and cloud-based email and office applications • Vendor technology from Microsoft, Cisco, Dell, Ubiquiti, SolarWinds, etc. • Microsoft and Cisco certifications preferred but not required • Linux and OS X experience a plus • At least 3-5 years’ experience in an IT support role. • Microsoft server and workstation operating system • Microsoft Active Directory administration • Microsoft Exchange management • An understanding of network management, including VLANs, VPNs, NATs, and firewall policies • Microsoft Office 365 technology, including Exchange Online, Sharepoint Online, and Azure • Experience with Cisco, Dell, Ubiquiti, SolarWinds amongst other information technology products • Microsoft, Cisco, and Cyber Security certifications preferred, but not required • Linux and Mac OS experience a plus • A Valid Driver's license is required for this position

14. Personal Skill Set Requirements: • Ability to interact with customers in a polite and professional manner • Strong analytical and troubleshooting skills • Ability to assess situations quickly and thoroughly • Ability to work within varied client environments • Excellent communication and documentation skills • Ability to communicate technical information to a non-technical audience • Work autonomously while maintaining communications with co-workers and clients • Demonstrate integrity, fairness, and a strong sense of team spirit

16. Write an IT Resume That Won’t Bore Employers Change Your Perspective Give Some Context to Your Technical Skills Add Your Transferrable Skills Showcase Your Projects and Major Contributions Focus on Results and Achievements Streamline Your Certifications Integrate Your Goals Into Your Branding Statement Check For Repetitiveness and Passive Words

24. 5 critical parts of a resume Contact Information Summary Skills Professional Experience Education Bonus – Recommendations

25. What is a Resume Summary? • A resume summary is a short, snappy introduction paragraph that provides an overview of your best work.

26. Most Important Skills Employers Look for in IT Specialists Coding – demonstrates logical thinking, problem-solving Communication – Build teams, foster teamwork and collaboration among peers Networks – an extension of good communication skills, open and curious Time Management – Self-directed, self-motivated, manage time well. Accurately assess timelines for projects.

27. WHAT TO ADD Add your LinkedIn URL. Add mobile accessibility: Add your mobile phone number. : Add organic formatting: Organic formatting means the content leads the formatting decisions. When you add formatting to your resume, it should: Lead the reader’s eye. Emphasize the important parts of the document. Give a sense of your personal brand. Be appropriate for your industry. Differentiate you from other candidates.

28. Add links: First, make your email and LinkedIn URLs active. Then, use links to Web sites or videos that illustrate your achievements. • Add a QR code: If you would like to incorporate a visual element, a more technical feel to your resume, or extensive contact information, a QR code may be useful. • Add a recommendation: Who do you believe: The person who tells you how awesome they are or the person who tells you how awesome someone else is? Be sure the recommendation is specific and relevant.

29. WHAT TO LEAVE OUT • Photos: US companies remain anti-photo because of Equal Opportunity concerns. If you want to be taken seriously and not irritate the HR Department or your potential boss, ditch the photo unless you’re an actor or model. • Objective: An objective states what you want from an employer. • Old information: A resume isn’t a legal document required to list every detail of your work history. This means your job delivering pizzas after school isn’t relevant if you are now Director of Marketing. • Irrelevant information: Even if information is recent, it may not be relevant. • Short-term jobs: Employers are less concerned about a gap on your resume than they used to be. • References: Your references do not belong on your resume.

30. Calibri, Cambria, Candara, Book Antiqua, Bookman Old Style, Garamond, Times New Roman, Arial, Arial Black,Century Gothic, Tahoma, Verdana, Corbel, Constantia

32. Mining Questions

33. Do you have a written plan?

36. STAR’s

37. ATS REVIEW Will your resume be seen by human eyes?

38. Attention-Getting Cover Letter • 1: A strong lead • 2: Direct evidence that you’re a fit • 3: A solid close

39. Get their attention • Research the company before you apply – Know your fit

40. 6 common cover letter mistakes • Only writing about how the job will benefit you • Not customizing your cover letter • Failing to understand the company, their industry and the requirements of the position • Using vague claims and tired language • Failing to proofread • Sending off your application on the day of writing

43. Live Research

44. Strong Open Strong Close

47. Focus your résumé Workshop • Format Your Resume • Format Your Cover Letter • Understand the What and Why

48. Résumé= Interview = Job

50. Thank you for coming Still have a job search or résumé question? Email me and I will answer it joelquass@goodmanagementisnot.com Visit our jobs board - onestopjobsonline.com For more information visit – six-second-resume.com