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Safety Training for Managers & Supervisors. Components / Tools - Applications. Part 2.
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Safety Training forManagers & Supervisors Components / Tools - Applications Part 2 Disclaimer: These safety materials, resources and PowerPoint® presentations are not intended to replace your company's health and safety policies or to substitute for specific state and federal standards. We do not guarantee the absolute accuracy of the material contained within these resources. Please refer to applicable state and federal standards for regulatory compliance.
Seven Components/Tools • Introducing Safety to Employees • Hazard Recognition: Inspections & Audits • Incident Investigation • Effective Employee Communications • Delivering Effective Training • Job Safety Analysis • Key Safety Procedures
Introduction to Safety • Review of management commitmentto safety / safety policy • Responsibility • Authority • Accountability • General safety rules / policies
Hazard Recognition / Incident Prevention • Understanding what causes incidents • At-risk behaviors • Unsafe conditions • Identifying hazards • Scheduled inspections • Audits / observations • Employee reporting
Hazard Recognition / Incident Prevention • Correcting hazards / incident prevention • Positive reinforcement • Employee feedback
Incident Investigation • All incidents should be investigated • The importance of near misses and first aid • Methods and procedures • The paperwork
Incident Investigation • Take corrective actions • Do not place blame • Verify and audit corrective actions, as well as investigation procedure
Supervisor Tips • An incident investigation does not mean you already know everything • Determine the 5 W’s – Who, What, When, Where and Why • Knowing what happened does not mean you know why it happened • Identify root cause(s)
Manager Tips • Don’t allow supervisors to be passive with the incident investigation process • “Ask tough questions to supervisors to determine root causes of accidents” – Jay Hawkins, roundtable member • Management review • Communicate / review findings • Quality control
Effective Employee Communications • Listen, listen, listen • Encourage employees to communicate • Do not put down employee ideas, etc. • Provide feedback • Do not leave employee wondering • Follow up on prior concerns
Supervisor Tips Stay informed and solve problems head-on • Management one-on-one with supervisors 15-30 minutes weekly • Supervisor one-on-one with crew 5-10 minutes weekly • How often do you meet? Is it adequate?
Supervisor Tips • Do you encourage employee feedback? • Positive and constructive • Do you mean what you say and follow up?
Training • New employee training • Specific to job tasks • Required by OSHA • Know the audience - delivery can and should vary • Frequency determined by safety program, employee needs / task, OSHA requirements
Job Safety Analysis • Understand what it is – a form of task analysis that identifies associated hazards and controls or safe procedures • How to perform (the process) • Involve employees doing the job • Audit process
Supervisor Tips Complete the JSA in the field with your crew to engage their participation instead of using a form that has already been completed • JSA should be reviewed and initialed by crew if the analysis is used the next day at the same location and nothing has changed
Key Safety Procedures Supervisor should have knowledge of specific key safety procedures and practices, and practices that apply in most industrial / construction environments • Lockout / Tagout • Electrical Safety • Excavations • Hot Work / Welding • Chemical Safety
Effective Leadership • Make the commitment to safety • Demonstrate commitment - “Walk the talk” • Be accountable for safety performance* • Encourage / require others to accept responsibility for safety • Create a culture that values safety *The obligation to accept duties and consequences
Effective Leadership • Communicate expectations • Communicate requirements • Monitor program performance • Develop action plans for improvement • Take ownership of safety programs • Management must communicate and demonstrate their personal commitment
Importance of Leadership Desired outcomes • Hazard recognition and communication • Accurate reporting of incidents • Teamwork • Effective planning • Proper equipment and tools used
Importance of Leadership Desired outcomes • Effective, proactive equipment inspections • Higher productivity • Fewer unplanned events • Increased reporting and findings • Higher employee retention
Leadership Results of weak leadership • Hiding or non-reporting events / incidents • Employee apathy • Lower productivity • Unsafe behaviors • Poor safety attitudes • Complacency • Lower levels of loyalty • Higher employee turnover rates
Supervisor Tips Do you follow through on your commitments? • If you are not consistent, this may explain why your employees aren’t • “If you let something slip one time, you’ve lost your culture” – Joseph Dorn, roundtable member • If you allow shortcuts just once, you have compromised yourself and the health of others
Supervisor Tips • How often do you go into the field? Is it frequently enough? • Have you confirmed what your employees are telling you or submitting on their reports? • Do you want your clients to see what you don’t know?
QuizAll Questions True or False Q: Hazard recognition / incident prevention includes understanding what causes incidents. A: True
QuizAll Questions True or False Q: All incidents should be investigated, including near misses and first aid-only injuries. A: True
QuizAll Questions True or False Q: Effective employee communication does not include listening. A: False
QuizAll Questions True or False Q: An effective training program will include new employee training. A: True
QuizAll Questions True or False Q: A job safety analysis identifies associated hazards and controls or safe procedures. A: True
QuizAll Questions True or False Q: Supervisors do not need knowledge of specific key safety procedures and practices. A: False
QuizAll Questions True or False Q: Effective leadership includes being accountable for safety performance. A: True
Lower Incidents No one gets hurt at work through LOWER* incidents *(Limiting Oilfield Workers' Exposures and Risks) Go to next presentation