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UN Report on Website Accessibility . Accessibility agency Nomensa tested the leading websites in five different sectors across 20 countries.
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Accessibility agency Nomensa tested the leading websites in five different sectors across 20 countries
Argentina, Australia, Brazil, Canada, Chile, China, France, Germany, India, Japan, Kenya, Mexico, Morocco, Russia, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom and United States of America.
Nomensa tested representative websites from five key sectors - travel, retail, banking, government and media.
Of the 100 sites tested, only 3 conformed to the most basic standards for accessibility. • The British Prime Minster's site • The Spanish Government site • The German Chancellor's site
Details of the Report • 98% did not follow industry web standards for the programming code • 97% did not allow people to alter or resize pages • 93% failed to provide adequate text descriptions for graphics • 89% offered poor page navigation • 87% used pop-ups causing problems for those using screen magnification software • 73% relied on JavaScript for important functionality • 78% used colours with poor contrast, causing issues for those with colour blindness
"This is a global failure and we are very disappointed with the results,”"It is important for commercial, legal and moral reasons that websites put in place a strategy for accessibility, both in terms of quick wins and longer term improvements.”
U of G Website Accessibility Review 2006 / 2007
Part I: Web Design Contracts • The University of Guelph endorses the philosophy that professional web design is synonymous with accessible web design. • The following steps will be taken to insure web design work undertaken by external agencies and designers meets professional standards.
Contract Language • Formalized contract language will be developed by Purchasing Services to include the requirement for all Web Design work and Web Applications purchased by the University of Guelph to meet all Priority 1 checkpoints from the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines.
Contract Language • Websites will also be required to meet University of Guelph standards for security, interoperability, and maintainability.
Quality Assurance • A process will be developed to audit any new website or application for compliance with University of Guelph accessibility requirements before acceptance of work final payment is made.
Part II: Website Audit • The University of Guelph’s website is composed of a large number of smaller websites and web applications, which need to be audited to determine the overall level of accessibility, and allocate resources to assist with correcting deficiencies.
Scope • Communications & Public Affairs will work with Computing & Communication Services to develop a comprehensive list of University of Guelph websites to be included in the audit. • Websites that are part of the uoguelph.ca domain space will be included in the audit unless they are designated as unofficial sites by the inclusion of the tilde (~) character.
Scope • Other websites with domain names owned by the University of Guelph and bearing the University of Guelph identifier will be identified and included in the audit. • Websites with unique domain names that are hosted at the University of Guelph for 3rd parties will not be included in the audit.
Methodology • Websites being audited will be tested using automated tools to check for basic compliance with Priority 1 checkpoints from the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines. • Indeterminate results of automated testing may require additional manual testing.
High profile websites and web applications will receive additional manual testing University of Guelph University of Guelph-Humber College Homepages WebMail WebCT WebAdvisor Open Learning My Portico (Portal) Start Online Methodology
Reporting • Results of the website audit will be collected into a spreadsheet to be referred to during the Education and Improvement activities, and serve as a reference for subsequent website audits undertaken in the future. • The results of the full website audit will be made available to ISC and ADPAC.
Timeline • The expected completion of the Website Audit is early 2007.
Part III: Education and Improvement • Some website accessibility education and improvement activities can be undertaken immediately, while those dependent on completion of the website audit will begin some time in early 2007.
Presentations • An information session on website accessibility will be organized and presented to the University of Guelph community. • Additional effort will be taken to ensure staff responsible for the management of websites identified as not meeting University of Guelph accessibility requirements are in attendance.
Presentations • The information session will include a demonstration of how user’s with visual impairments interact with the University of Guelph website using Screen Readers. • Having a high profile member of the senior administration demonstrate the challenges of using a screen reader could be an effective demonstration for faculty and staff attending the information session.
Resources • Staff responsible for managing University of Guelph websites will have the following resources available to them to help ensure all official websites meet all Priority 1 checkpoints from the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines.
Resources • These resources will be communicated to all staff responsible for official websites. • Additional effort will be taken to ensure staff responsible for the management of websites identified as not meeting University of Guelph accessibility requirements are made aware of these resources.
Literature • The following books on website accessibility are recommended for staff responsible for web design and development, and will be made available through the University of Guelph Library. • Dive Into Accessibility, by Mark Pilgrim • Building Accessible Websites, by Joe Clark • Designing with Web Standards (2nd Edition), by Jeffrey Zeldman
Software • Adobe Contribute and DreamWeaver include all the tools necessary to build a fully accessible website, as well as tools to audit existing sites. • The CCS Software Distribution site allows for purchase of licenses at a reduced cost. • Contribute: $53 • DreamWeaver: $116
Support • Staff in Communications & Public Affairs, in collaboration with the Library Centre for Students with Disabilities, are available to liaise with website owners to help develop a strategy to make their website accessible.
Templates • Web Templates that meet all requirements of the University of Guelph’s Graphic Standards Guide, including all Accessibility requirements, will be made available through Communications & Public Affairs. • These Templates are compatible for use with Contribute and DreamWeaver.
Testing • Communications & Public Affairs, in collaboration with the Library Centre for Students with Disabilities, is available to coordinate ongoing website accessibility testing for any official University of Guelph website.
Training • All Faculty and Staff Development opportunities offered by Human Resources that involve training in Adobe (formerly Macromedia) Contribute or DreamWeaver will be updated to include instruction on using the software to create accessible websites. • Based on the findings of the the Website Audit, additional training for staff may be required.
Preliminary Accessibility Audit December 11th, 2006
Website Accessibility Review • Sites Reviewed : 131 • Official Sites • Accessible : 13 • Accessible with errors : 34 • Not Accessible : 69 • Unofficial Sites • Accessible : 3 • Accessible with errors : 3 • Not Accessible : 9
Accessible Sites • University of Guelph • Arts, College of • Fine Arts & Music, School of • Bachelor of Arts and Sciences • Bachelor of Science Academic Advising • Biological Science, College of • Board of Governors • Chemistry, Department of • CIO, Office of the • Communications & Public Affairs • Historical Walking Tour • Provost, Office of the • Student Financial Services