1 / 3

Zinrelo’s Loyalty Program Helps Chromatic Coffee Increase Customer Retention to 84.83% - Case Study

With the objective of maximizing revenue through repeat purchases, Chromatic Coffee implemented their Chromatic Rewards program using Zinrelou2019s modern-day loyalty rewards platform.

LoyaltyRewards
Download Presentation

Zinrelo’s Loyalty Program Helps Chromatic Coffee Increase Customer Retention to 84.83% - Case Study

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Zinrelo’s Loyalty Program Helps Chromatic Coffee Increase Customer Retention to 84.83% - Case Study

  2. About Chromatic Coffee Chromatic Coffee pride themselves as a purveyor of carefully sourced, crafted and roasted coffee. In October 2012 Chromatic Coffee opened its roastery and cafe in Santa Clara for customers. Since then, Chromatic Coffee has won many accolades and 5-star ratings on various platforms. Objectives and Challenges •Improve customer retention •Increase repeat purchase The Solution: A Rewards Program With the objective of maximizing revenue through repeat purchases, Chromatic Coffee implemented their Chromatic Rewards program using Zinrelo’s modern-day loyalty rewards platform.

  3. “We were extremely delighted in the way Zinrelo worked with us to identify pain points in customer retention and helped structure an optimized rewards program to keep customers coming back. Not only has our customer retention increased, Zinrelo provoked all sorts of customer engagement. We’ve received plenty of positive feedback, and even some suggestions for rewards they’d like to see –they’re having fun.” Donald Miguel Operations Manager at Chromatic Coffee

More Related