Fleet Mission Statement

1. Fleet Mission Statement To establish efficient and effective delivery of fleet services by providing safe, reliable, economically and environmentally sound transportation and related support services that are responsive to the needs of our customers and that conserve vehicle value and equipment investment.

2. Fleet History • Outsourced to ARA and MLS / Ryder from 1982 – 1990 • Brought back “in-house” September 1990 due to lack of service concerns and cost over runs. • Prior Management fined by DEP for environmental violations in 1993

3. Fleet Facility • Facility constructed in 1992 • Located at 2955 Vanburen St., Ft. Myers • 10 acre site – 40,000 sq. ft. facility • Approx 30% of facility leased to Lee Co. Sheriff’s Fleet

4. 6 years as an ASE Blue Seal Shop 8 Master technicians 2 EVT Master techs 75% ASE certified in at least one area Recognition

5. Recognition • #1 Fleet in North America in 2004 • Continuously included in the top 100 fleets in North America - Hall of Fame • Runner-up for national Fleet Masters Award (2009) • Three (3) Certified Equipment Managers Association of Equipment Management Professionals • Included in the top 30 Fleet Managers in U.S. for 2008 • Listed in 30 Fleet Women of Influence – May 2009- Automotive Fleet Magazine

6. Fleet Shops • Heavy Truck and Equipment (5) • Emergency Response (4) • Car/Light truck (6) • Preventative Maintenance (4) • Infield Service Trucks (2) • Welding (1)

7. Parts Warehouse 2009 STATISTICS • Inventory - $245,084 • Distinct Parts – 3,399 • No. of Parts – 34,922 • Fill Rate - 87% • Discrepancy - 0.022% • Staff – 3 • “Just in Time” vs. “Just in Case”

8. Core Services • Fleet Services • Centralized record keeping (Legal) • Equipment replacement planning • Specification development • Equipment acquisition (standardization) • Equipment disposal (Florida Statute) • Mechanic training • New product research • Alternative fuels research/ environmental compliance • Vehicle / Equipment Leasing vs. Purchasing

9. Core Services (cont.) • Preventative Maintenance • Lubrication/Oil and fluid change • General – 6 month, 6000 miles • Severe Duty – 3 month, 3-4000 miles • Equipment inspection • Safety inspections • In-field maintenance of Heavy Equipment that is too large / costly to bring to Fleet for service • Increase repair before breakdown ratio • PM Compliance – 97%

10. Core Services (cont.) • Equipment Repair Services • In-Shop / In-field Repairs – Scheduled / unscheduled / emergency • Warranty service • Failure analysis • Welding / Fabrication • Equipment Modifications • 24/7 Emergency Response

11. Core Services (cont.) • Parts Warehousing • Long-term contracts with major suppliers • Bulk lubrication products (shop) • 24-hour turn around on most non-stock parts • Multiple sources for parts acquisition • Annual parts inventory • Product warranty tracking • Thirty minute “hot shot” of stock parts from major vendors

12. Core Services (cont.) • Fueling Services • Operate eight fueling sites throughout Lee County • Automated odometer updates for County vehicles • No keys or cards required / No cross-fueling • Inter-agency use of fueling facilities • Road side assistance • Truck to location within one hour • Fleet staff to respond if vendor cannot or if operator is in unsafe situation • 24/7 availability of on-call Fleet technician

13. Core Services (cont.) • Equipment Support Services • Accident damage analysis / assistance • Tag / Title work • Operator training (fleet equipment) • Loaner vehicles while vehicle is serviced or for out of county travel

14. Five year Budget 2006 2007 2008 2009 2010

15. Annual Budget by Category

16. Where are we today? Our Fleet: Board of Co. Comm. 1,649 Const. Off./Courts/State 117 Fire Districts 87 TOTAL 1,853

17. Allocation by Department

18. Where are we today?

19. Five-year history

20. Fuel Pricing FY 03-04 Unleaded $1.42 Diesel $1.33 FY 05-06 Unleaded $2.33 Diesel $2.37 FY 07-08 Unleaded $3.03 Diesel $3.23 FY 08-09 Unleaded $1.86 Diesel $1.91 Highest CPG $3.82 $4.29

21. Fuel Pricing What retail customers pay for: Taxes 20% Dist.& Mktg. 16% Refining 12% Crude 52%

22. County Fuel Usage 2005 2006 2007 2008 2009

23. Take Home Vehicle History

24. Hourly Rate Comparisons

25. Accomplishments • First governmental Fleet in Florida and in the U.S to achieve non-generating status for hazardous waste. • Other governments have copied what we did, but very few have been able to maintain it.

26. Accomplishments • Switched to red dyed diesel for on-road use – $180,000 savings • Lower hourly rate than outside vendors – Annual Savings $795,800 - $2,456,600 • Worked with Facilities staff to develop a “green building” by installing programmable thermostats, energy efficient light fixtures and motion activated light switches which reduced energy consumption by 5%.

27. Accomplishments (cont.) • Continue to monitor and reduce the inventory in the parts room for a total in refunds and vendor credits of about $20,000 annually. • Provide joint EMS/Fleet Management training program for 194 new paramedics / EMTs. Training includes: proper maintenance of ambulance systems, Fleet procedures, and fueling of ambulances. • Developed hydrogen / distilled water technology program for use on diesel and unleaded vehicles.

28. Accomplishments • Self supporting – if we don’t earn it, we can’t spend it; • Met with County Administration and private fleet outsourcing vendor – they couldn’t recommend anything that we weren’t already doing; • “First time that’s ever happened to us.” --Privatization vendor

29. Major issues • NOX Emission standards - we currently meet 2010 standards • Ultra low sulfur diesel • Replacement Standards • Alternative Fuels - Bio-diesel? Hydrogen? Electric? Hybrids? • Technician Shortage (diesel) • In sourcing work from outside agencies • Fuel Pricing Volatility

30. Fuel Pricing Volatility Product9/30/0910/28/09 Crude $ 66.59 $ 77.46 Gasoline $ 2.489 $ 2.691 Diesel $ 2.606 $ 2.829 (Change in product pricing in 29-day time period.)

31. Fleet Management The Beginning…