Information Technology in the Corporation

1. Information Technology in the Corporation Rob Jenkin 9.13.2005 2007 Lincoln Aviator 2005 Ford Mustang www.mycareer.ford.com

2. Overview • Challenging Business and IT Landscape • Technology Evolution: Flexibility but controlled • Ford IT Profile • IT companies • Role of IT in the corporation • Key Skills • Personal Development • What do you want? GT Prototype – Shelby GR-1

3. Challenging Business and IT Landscape An interconnected world with a complex web of applications, data and infrastructures Regulatory Compliance Closer to the Customer Corporate Portal Data Warehouse Supply Management Backbone Systems (Applications & Infrastructures) Collaboration: Supply Chain, Manufacturing, Product Development . . . requires a renewed approach and focus on risk management and security Source: Deloitte Consulting

4. IT Challenges Are A Reflection of Industry-Wide Change and Volatility • Keeping pace with the speed of change is essential to succeed, yet • It is becoming increasingly difficult to make changes (complexity of inter-connected legacy systems, user skepticism/fatigue, cost and time required…..etc…..) • Budgets are increasingly consumed by “cost of doing business”– (controls, security, regulations, basic maintenance, increasing business volume of IT utilities, …etc…..) • Competencies to keep up with growing complexity is a challenge(multiple generations of technology, system’s integration, systems architecture, performance/scalability, ….etc…) • A Fragmented IT vendor community and a multitude of legacy sourcing contracts makes business integration and change management extremely tough. • Small, powerful, wireless enabled technologies emerging rapidly increasing the management challenges that go with massively distributed technologies. How do we deal with these challenges and simultaneously help the business adapt to increase competitive differentiation?

5. Technology Evolution: IT must manage the gap between flexibility (chaos) and consistency (control) Web Services • Technology Evolution • Information Growth • Supply Chain Scope B2B E-business Chaos Mobile Computing Data Warehouses Internet Computing Personal Computing Mainframe Computing 70s 80s 90s 00’s Systems Management Network Management Desktop Management Security Management Control Windows • Reliability • Security • Privacy Industry Standards Utility Model This capability is fundamental to business success …and the gap to manage is getting bigger J2EE

6. Only An Adaptive Enterprise Can Keep Pace With Today’s Staggering Rate of Change Adaptive Enterprise “It is not the strongest of the species that survives nor the most intelligent, but the one that is most responsive to change.” –Charles Darwin “When the rate of change outside exceeds the rate of change inside, the end is in sight.”– Jack Welch

7. Adaptive Characteristics Allow Organizations to “Evolve” in Changing Environments Sense and Respond Continuous ‘sensing’ and Trend / pattern recognition Recombine Learn and Adapt Continuous Change Innovation Self-Organize Seed, Select and Amplify Destabilize Mental Model Shifts / Large Scale Change

8. ITExcellence Business & Strategy Alignment Operations Stability & Efficiency Solution Delivery Protection • SDM usage increased 143% (unified & classic) • Significant quality improvements • Implemented releases of Product Development software CAD/CAM/CAE/ Product Info Mgmt (C3P-Next Gen)for North American vehicle programs • Developed new Cycle Plan process (Apollo) and was implemented for the 2004 funding/billing launch • Established 10 ARM work streams & 15 TVMs=$200M savings • Coordinated all IT for NA plant closings • Blocked more than 3M viruses in the past month! • Daily eradicating 1.8M viruses internally • Deployed Intrusion detection • Reduced Cost • Continue to meet or exceed our mainframe SLA of 99.8% • Negotiated new rates and smarter usage • I/O round trip time improved 50+%, batch throughput by better than 20%.

9. Ford IT Profile • 6,000 IT professionals located worldwide • 3 Major development centers (North America, Europe, and India ) • 7 Data centers • 180,000 desktops and engineering workstations • 250,000 + network elements • Over 2,000 terabytes of storage • Hundreds of millions of lines of code, supporting 2400 referencing applications 2006 Ford Fusion

10. IT Solutions Global Purchasing Applications Operations Command Center Crash Simulation Robots on the Plant Floor FordSTAR Dealer Communications Call Centers Telecommunications

11. Career Opportunities in the IT Field Corporation Corporate IT Consultants Packaged Software And Hardware Contract or Agency Resources Examples: Ford GE Accenture Deloitte Consulting IBM SAP Peoplesoft Oracle IBM HP Compuware Kelly Ford Bronco Prototype 2005 Mazda RX-8

12. Areas of IT within a corporation Corporation Business Strategy Business Process Improvement Application Development Application Management Application Services Architecture/ Infrastructure Application Implementation Change Management Corporate IT Coordination and Planning Contract or Agency Resources Packaged Software And Hardware Consultants

13. Key Skills for an IT employee • Teamwork • Systemic Thinking • Communication • People Management • Project Management • Change Management • Technology Knowledge • Process Analysis and Design

14. Ford Leadership Behaviors Leadership Behaviors: 2005 Ford Five Hundred Flawless Execution • Business Acumen • Commitment to Quality • Courage • Customer Satisfaction • Drive for Results • Innovation and Technical Excellence Our ideal candidate exhibits 12 characteristics -- Leadership Behaviors -- that we find in our successful leaders. Integrity • Demands the Truth • Does the Right Thing • Drives Diversity Relationship • Community Commitment • Connects with Customers • Develops Employees and Teams

15. What to look for in a prospective company? Programs and Development Experience, Experience, Experience… • New employee development programs Training, Training, Training… • Management training programs at all levels • Training courses and facilities • Education assistance 2005 Ford GT

16. 2005 Volvo XC-90 Ford College Graduate Program www.mycareer.ford.com Program Characteristics: 2005 Volvo XC90 Considers your input in determining assignments Emphasizes different experiences over time for development Exposes you to global operations while initially based in the U.S. Introduces employees to Ford’s business Provides needed experience for cross-functional assignments Developmental programs designed to provide a solid foundation for your career with experience in different areas.

17. Information Technology www.mycareer.ford.com FCG Opportunities: Application Development Services • Accelerated Solutions • Applications Management • Applications Services • Enterprise Architecture Information Technology Infrastructure • Application & Infrastructure • Computer Network Services • Ford Systems Integration Services • New Business & Strategic Planning Process & Technology Group • Enterprise Process & IT Integration • Global Consumer Systems • Manufacturing & Supply Chain • Product Development Systems Ford IT Named “One of the Best Places to Work in IT” by Computerworld 2003

18. What do you want? What do you want out of life? • Goals Aspirations • Fields of interest Evaluate Prospective Employers • Industry Outlook • Highly Competitive in Field • Employee Development • Wide range of opportunities 2005 Aston Martin Vanquish

19. 2005 Land Rover Range Rover Employee Benefits www.mycareer.ford.com Examples: Domestic Partner Benefits Employee Resource Groups Medical and Dental Benefits Paid Vacation and Holiday Relocation Assistance Retirement Plan Savings and Stock Investment Plan Transitional Work Agreements Tuition Assistance Vehicle Purchase Discounts Learn more about some of the great benefits that help make Ford Motor Company a preferred employer of choice.

20. Building on a Century of Success Our Company www.mycareer.ford.com Great Potential Great Products Great People Ford Fusion Ford Mustang Jaguar XJ Super8 Land Rover LR3 (Discovery) Lincoln Aviator Mazda 6 Black Collegian – Top 100 Equal Opportunity – Top 50 Diversity Inc.’s #1 Corporation of the Year Hispanic Magazine -- Top 100 Latina Style – 50 Best Fortune 500 Company Ford Financial Hertz Motorcraft Quality Care

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