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Artificial Intelligence is gearing up to do more in the eCommerce industry in 2019. Last year, it turned from a future tech to must-have tech in place. Now the use cases are diversifying. AI is expected to significantly change the way retailers communicate with customers and how they operate in the backstage.
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5 AI trends that • will impact • eCommerce • industry in 2019
AI is becoming mainstream and eCommerce industry is no exception. In 2019, AI will change the way retailers communicate with customers and the way retailers work backstage. • 5 AI Trends
#1. More precise semantic search engines • Semantic search engines with NLP (Natural Language Processing) and AI together can help in understanding synonyms of the search text. • “44 percent abandon purchases because something as basic as a product search function is missing” - Episerver
#2. Visual Recommendation Engines for Fashion • Visual Recommendation Engines for detecting patterns and colors in fashion industry • “By 2020, 57% of buyers will depend on companies knowing what they want before the first interaction” - Salesforce
#3. Chatbots will do more than just assisting • Chatbots will communicate through text, voice, images and human-like responses. • “67% of people already expect to see/use messaging apps when talking to a business” - Chatbots Magazine
#4. Insights for advanced procurement and marketing • AI can crawl through years of sales data and predict sales volume with more accuracy • “61% of marketers say Artificial Intelligence is the most important aspect of their data strategy” - MeMSQL
#4. Insights for advanced procurement and marketing • Warehouse automation and anticipatory logistics can improve efficiency and quality. • Current AI technology can boost business productivity by up to 40%” - Accenture
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