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Agenda

www.SmartScreen.co.uk new subscription model launched. Learning portal supporting over 100 qualifications, over 42,000 pages of learning and ...

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Agenda

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    Assessment Tomorrow, Bangalore October 2007 Mike Dawe City & Guilds eAssessment and Assessment of Skills

    2. Agenda

    City & Guilds: Transforming the Learning Experience GOLA (Global On-Line Assessment) Programme 2001-2007 Assessment of Skills Lessons learned : benefits & change Learner Support Products : integrating e-assessment & e-learning Delete the question in the slide, identify the subject and make a problem statement.Delete the question in the slide, identify the subject and make a problem statement.

    3. City & Guilds : transforming the learning experience

    Company and registered charity with Royal Charter, founded in 1878: 202 candidates. Misson: Skills for Prosperity City & Guilds Group today includes: two awarding bodies which between them make City & Guilds the largest awarding business in the UK Vocational Education and Training market – 1.8 million registrations in 2007. New Ventures City & Guilds Institute City & Guilds Group turnover Ł50m in 2001 has grown to Ł95m 2007. Delete the question in the slide, identify the subject and make a problem statement.Delete the question in the slide, identify the subject and make a problem statement.

    4. City & Guilds: transforming the learning experience

    To link e-learning and e-assessment and create an integrated learning portfolio, fit for purpose. To ensure content and qualifications matched industry’s and e-commerce contemporary needs, from apprentice to postgraduate levels, license to practise, and Continuing Professional Development (CPD). To deliver education to demand-led, not supply-led “market”, with a learner focus, teaching & learning materials. to enrich learning experiences with multimedia, fit for purpose assessment teaching and learning materials.to enrich learning experiences with multimedia, fit for purpose assessment teaching and learning materials.

    5. e-Assessment and e-Learning

    www.SmartScreen.co.uk – new subscription model launched. Learning portal supporting over 100 qualifications, over 42,000 pages of learning and teaching materials, over 2,500 centre subscriptions Global on-line assessment system (GOLA). www.cityandguilds/GOLA - Over 2.15m tests delivered to date since 2002 in over 100 different awards. International candidates also testing. www.CPDAdvantage.co.uk designed for teachers and launched in Scotland September 2003. Chartered Teacher Status (post graduate). Underpinning Knowledge Tests - formative assessments launched 2006 in Hair & Beauty and Hospitality & Catering. e-Portfolio launched 2004. City & Guilds Group: City & Guilds is now a Ł75m company with over 6,500 colleges and training centres in UK and 8,500 world-wide, qualifying over 1.5m learners a year, with an offering of over 800 qualifications across 6 market sectors. Over 30,000 candidates qualify at level 4, degree level and we have over 28 universities as delegated authorities for our advanced qualifications. ILM Growth in students to over 75,000 New qualifications in Leadership and Coaching Collaborative working with IIP Continued growth in membership (7%) Responding to employer demand, launch of Endorsed and Development awards Inaugural national conference NPTC The newest member of the City & Guilds family Transfer completed January 2005 Strong customer support for merger Steady growth in registrations Savings from Quality Assurance and IT alignments 35,000 students, through 61 centres, with 800 assessors + 60 verifiers Sprayer Register exceeds 20,000 members in second yearCity & Guilds Group: City & Guilds is now a Ł75m company with over 6,500 colleges and training centres in UK and 8,500 world-wide, qualifying over 1.5m learners a year, with an offering of over 800 qualifications across 6 market sectors. Over 30,000 candidates qualify at level 4, degree level and we have over 28 universities as delegated authorities for our advanced qualifications. ILM Growth in students to over 75,000 New qualifications in Leadership and Coaching Collaborative working with IIP Continued growth in membership (7%) Responding to employer demand, launch of Endorsed and Development awards Inaugural national conference NPTC The newest member of the City & Guilds family Transfer completed January 2005 Strong customer support for merger Steady growth in registrations Savings from Quality Assurance and IT alignments 35,000 students, through 61 centres, with 800 assessors + 60 verifiers Sprayer Register exceeds 20,000 members in second year

    6. 1. Market share: Test when ready Immediate results 2. Efficiencies No paper Improve test space usage Accuracy Policy was that all tests would be delivered on GOLA

    Reasons for GOLA implementation

    7. Implications on measurement

    Test when ready requires that students receive a personal exam. Immediate results require that there is no moderation. Are some candidates unfairly advantaged? Candidates with particular requirements

    8. Centre and GOLA Test Locations Rollout

    Over 6,500 Centre locations in UK Located in large population centres Located with learners Located at the work place Located anywhere – mobile! Technology in Centres can be enabled in 15 minutes 300-500 Centres enabled per quarter: 4,500 currently active GOLA enabled Centres In strategic partnership with Promissor, Pearson VUE City & Guilds Group: City & Guilds is now a Ł75m company with over 6,500 colleges and training centres in UK and 8,500 world-wide, qualifying over 1.5m learners a year, with an offering of over 800 qualifications across 6 market sectors. Over 30,000 candidates qualify at level 4, degree level and we have over 28 universities as delegated authorities for our advanced qualifications. ILM Growth in students to over 75,000 New qualifications in Leadership and Coaching Collaborative working with IIP Continued growth in membership (7%) Responding to employer demand, launch of Endorsed and Development awards Inaugural national conference NPTC The newest member of the City & Guilds family Transfer completed January 2005 Strong customer support for merger Steady growth in registrations Savings from Quality Assurance and IT alignments 35,000 students, through 61 centres, with 800 assessors + 60 verifiers Sprayer Register exceeds 20,000 members in second yearCity & Guilds Group: City & Guilds is now a Ł75m company with over 6,500 colleges and training centres in UK and 8,500 world-wide, qualifying over 1.5m learners a year, with an offering of over 800 qualifications across 6 market sectors. Over 30,000 candidates qualify at level 4, degree level and we have over 28 universities as delegated authorities for our advanced qualifications. ILM Growth in students to over 75,000 New qualifications in Leadership and Coaching Collaborative working with IIP Continued growth in membership (7%) Responding to employer demand, launch of Endorsed and Development awards Inaugural national conference NPTC The newest member of the City & Guilds family Transfer completed January 2005 Strong customer support for merger Steady growth in registrations Savings from Quality Assurance and IT alignments 35,000 students, through 61 centres, with 800 assessors + 60 verifiers Sprayer Register exceeds 20,000 members in second year

    9. on-screen assessment volumes

    10. benefits to centres

    Increased learner engagement, and achievement Reduced learner drop out Reduced administration costs Reduced trainer time on assessment Improved assessment turnaround time Develop IT skills of learners / staff Improved staff morale Improved quality standards Improved consistency and transparency of assessment More transparent internal communication

    11. Benefits to employers

    12. benefits to learners

    Improves motivation and likelihood of success Fit assessment around working lives (time and location) Test when ready – move through learning programme at a rate that is good for them Proof of qualification immediately / retake rapidly Reduced post exam stress Swift re-sits if necessary no 6 month wait for next paper

    13. What next?

    Innovation in question types Working with business partners to take benefits to new markets (Chartered Insurance Institute) Expand the network outside the UK (India, South Africa, Kenya, Malaysia, Bahrain)

    Assessment of skills - ePortfolios Storage and presentation of learners’ work over time Proof of learner competence A record of achievement over a lifetime of learning Gathering evidence to show competence Mapping of that evidence against national occupational standards. Quality assurance Assessment of skills - ePortfolios Assessment of skills - ePortfolios Assessment of skills - ePortfolios ‘40% reduction in the admin of candidate’s work. Learners can see exactly where they are… you can see people who are falling behind much earlier and comment or help them’ ‘It saves on the amount of paperwork you have to move from one place to another, it also gives the candidate more access and freedom to do their own work… you can see exactly where someone is on a particular piece of work, you as an assessor can give instant feedback… the major benefits are administrative’ ‘Looks good for the college, forward thinking’ Benefits

    18. E-portfolios – increase in popularity with centres – why? Short summary of the advantages etc. Typical first impressions of the paper-based system are that bureaucracy has buried learner value, and e-portfolios can help to rectify this. E-portfolios – increase in popularity with centres – why? Short summary of the advantages etc. Typical first impressions of the paper-based system are that bureaucracy has buried learner value, and e-portfolios can help to rectify this.

    Market research has also identified the following benefits: learner ownership of learning programmes integrated learning and assessment learner retention faster, more efficient learning programmes greater transparency for funding organisations greater transparency for quality assurance reduced bureaucracy. However, it’s not all good news… Benefits

    19. Our market research?Our market research?

    ‘Not everyone has easy access or the ability to use it… the system took six months to set up and customise to this organisation’s needs’ ‘We have had a huge number of updates – it hasn’t been a success, we have to have it upgraded continually and I don’t think it should have been set up until it was ready’ ‘Trying to interpret what the awarding body requirements are eg signatures on work, ink and electronic signatures’ ‘Changing staff mindset – when different students use different systems it creates confusion’ Lessons Learned

    20. But with so many products on the market and little guidance from awarding bodies and other key players, centres became confused and experienced some teething problems.But with so many products on the market and little guidance from awarding bodies and other key players, centres became confused and experienced some teething problems.

    21. Integration - proactive

    Collaboration with Harcourt Offering of learning support package including text books, tutor material, web portal with e-learning support First package is for Professional Cookery (Level 2) was launched in February 2007 with a very good response so far from the market with Ł93k of sales Package for Health & Social Care qualifications to be launched from this month.

    22. Questions?

    Contacts at City & Guilds: Mike Dawe, City & Guilds Institute – mike.dawe@cityandguildsinstitute.com Group Director, New Ventures - geraldine.kenney-wallace@cityandguilds.com Business Development – vas.skoulidou@cityandguilds.com Director, Publishing City & Guilds Awards - andrew.pember@cityandguilds.com

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