ABBOZZO

1. ABBOZZO Sketch Outline Draft

2. A-Boat-Zo Is a preliminary sketch that an artist brings to life. It has been in the English language for over 100 years but is of Dutch origin. There is a museum by this name in New South Wales.

3. Philosophy, Why I have been working with people for many years. The last 4 years I have partnered organizations in some insightful training and HR initiatives. 2009 made me work towards sketching my niche. I find myself most successful in creating a need to excel in young minds towards building good relationships

4. Abbozzo Values • Provide speed with quality • Customize to adapt • Ensure a win-win ; always • Perform with passion

5. Areas Of Interest • Learning & Development • Placement consultancy • HR services like reference calling, exit interview process mapping, welcome calling etc

6. Facility • Office in Andheri • Experienced consultants • Excellent contacts • Access to updated database • Dedicated workstations • Website • Sole proprietorship

7. Areas Of Interest • Learning & Development • Placement consultancy • HR services like reference calling, exit interview process mapping, welcome calling etc

8. Customer Service Training Operations Process Compliance Finance and Audit Investments Legal Quality BIU/Data Warehousing Corporate Communications Relationship Management Marketing Sales HR EA Profile Experience

9. Partnering Experience • DHL • Accor Services • HDFC Standard Life • ICICI Prudential Life Insurance • Reliance Life • Tata AIG Life • AVIVA Life • Religare

10. Partnering Experience • L and T Finance • TCS Eserve • ABEC • Radio Today • ENIL • Chitralekha • Sparsh • HSBC

11. Areas Of Interest • Learning & Development • Placement consultancy • HR services like reference calling, exit interview process mapping, welcome calling etc

12. Training Intervention • Research and Interviews • Induction • Class-room training • One to one coaching and mentoring • Performance mapping • Content design

13. Training Methodology Experience Experiment Reflect Share Powerful True Life Experiences

14. COACHING EVALUATION Field Training Classroom DEVELOPMENT Self-study RESEARCH Architecture

15. Customer handling OTC customer handling Writing smart Communication Train The Trainer Supervisory Skills Listening Handling difficult customers Tele-selling Leadership for school principals Reception handling Team working Collections Complaint handling Self motivation Managing stress Areas Of Work

16. Partnering Experience • DHL Worldwide Express • Accor Services • Rediff Dot Com • Intelenet Global • HSBC • ICICI Lombard • Kangaroo Kids Education Ltd

17. Partnering Experience • HDFC Standard Life : Exit Process • Centurion bank Of Punjab • ICICI Prudential Life Insurance: HR Processes (Training feedback)

18. Consulting Work • Consultant with Kankei Relationship Marketing for a Risk Containment project in its set-up phase • Consultant with Envision services in its L and D initiatives, HR process projects & placement work-ongoing • Consultant with I Q Group for senior levels placements-ongoing • Consultant with Rabco Financials for Risk agency work with banks like ICICI, Amex, RBS (ABN AMRO) etc

19. Work Experience • ICICI Prudential Life Insurance – functional responsibility in customer service & quality • GE SBI Cards – strategy role in risk management and regional responsibility in collections • Standard Chartered Bank – regional collections and customer service

20. Abbozzo Success We are good with young minds. We do influence self change and create thinking persons.

21. Contact Details Abhinanda Bhattacharya For placement service Openings@abbozzo.co.in For L and D requirements Info@abbozzo.co.in Phone: +91-9619917803