Welcome to the ‘Achieving Behavioural Change’ (ABC) Course

1. Welcome to the ‘Achieving Behavioural Change’ (ABC) Course Presented by: NAME Communication and Worker Engagement Training Produced from original work for: The Department for Work and Pensions (2003 to 2007) This must be read in conjunction with the Tutor Notes

2. Welcome to the ‘Achieving Behavioural Change’ (ABC) Course Presented by: NAME Communication and Worker Engagement Training Produced from original work for: The Department for Work and Pensions (2003 to 2007) This must be read in conjunction with the Tutor Notes

3. Administration • Fire & First Aid Arrangements • Refreshments / Meal Breaks • Mobile Phones • Smoking Policy • Welfare Facilities Working in Partnership

4. Ice Breaker Introduce another person • Company, job they do • Experience – safety training? • Something interesting, e.g...... • Claim to fame! • Interests Working in Partnership

5. Aim • To enhance delegates existing training / experience with an understanding of the influence they as individuals have on health & safety performance, as an integral part of what we do. • To develop a partnership in which all persons involved with “xxx” projects will have an input into achieving the goal of “ABC” through the life of the project. Working in Partnership

6. What is ABC? ‘Achieving Behavioural Change (ABC)’ • A determination and belief that no one should have to be injured, or worse in the course of their work. • The need of communication and worker engagement in reporting near hits/misses, as a positive means of preventing ill-health and severe accidents and incidents Working in Partnership

7. Objectives Following the course you will be able to: • List the Legal Duties of Employers and Employees • Define Hazards, Risks and Control Measures • List Possible Causes of Accidents • Appreciate the Link between Attitude, Behaviour, Consultation and Cooperation (communication and worker engagement) • Appreciate the Costs of Poor Safety Performance • Appreciate the Benefits of Good Safety Performance and positives of reporting near hits/ misses • Put ‘ABC’ into Practice using the ‘STAARR’ & ‘TASK’ Card • Successfully Complete the Course Assessment Working in Partnership

8. Why Manage Health and Safety? • Legal reasons • Financial reasons • Moral reasons Working in Partnership

9. Legal Duties

10. Exercise 1 – Consequences of an Accident • In your groups discuss and complete the exercise as instructed on the form Working in Partnership

11. Facts about Health & Safety Fatal & ill Health - Figures are for years 1981 to 2006/2007 Working in Partnership

12. Health and Safety at Work? • Not intended to stop work being done • Intended to make those with duties Stop and Think how it can be done safely Health and Safety at Work Act 1974 • Provides good framework for H&S in workplaces • Sets minimum standards • Makes safety everyone's business Working in Partnership

13. Exercise 2 – Legal Duties • In your groups discuss and complete the exercise as instructed on the form Working in Partnership

14. Legal DutiesEmployers • Ensure health & safety of employees • Ensure health & safety of others • Provide safe systems and procedures • Provide training, supervision etc. • Provide safe workplace and equipment • Provide welfare facilities and first aid cover • Consultation with employees Working in Partnership

15. Legal DutiesEmployees • Ensure your own health & safety • Ensure health & safety of others • Co-operate with your employer • Don’t interfere with safety equipment etc. • Report health & safety problems • Use equipment safely as trained Working in Partnership

16. Reasonably Practicable – 1 “It shall be the duty of every employer to ensure, so far as is reasonably practicable the health, safety and welfare at work of all his/her employees”. Working in Partnership

17. Reasonably Practicable – 2 • Cost of implementing V’s Risk (Time, effort etc). High, Medium, Low • Cost of maintaining. Extent of Risk Elimination/Reduction Working in Partnership

18. Penalties for getting it wrong – 1 • Magistrates Court • Fine up to £20,000 and/or • Prison 6 months • Crown Court • Fine £Unlimited and/or prison • Example most recent: £15,000,000 Working in Partnership

19. Penalties for getting it wrong – 2 • Compensation – Insurance Excess • Negligence • Contributory Negligence Working in Partnership

20. Hazard, Risk and Control

21. Exercise 3 – Health & Safety Problems • In your groups discuss and complete the exercise as instructed on the form Working in Partnership

22. 75% of Accidents deemed Foreseeable. If Foreseeable - Then Preventable! Behaviour Alertness Hazard Spotting Reporting Actual and Potential Attitude to Risk Workplace standards Unsafe Acts/Conditions Reporting of Near Hits/Misses Foreseeable Working in Partnership

23. With True Near Miss Reporting & Behavioural Change The Industry Accident Triangle – Positive Reporting Fatals Majors 3 Day+ First Aid Near Hit-Misses Working in Partnership

24. Definitions – 1 • Hazard A hazard is something with the potential to cause harm. • Risk The risk is the likelihood of the harm occurring,during the work coupled with the severity. • Risk Assessment Structured and systematic technique to identify hazards,evaluate risks and prioritise actions. Working in Partnership

25. Definitions – 2 • Method Statement A documented logical description of a task. • Risk Control The measures taken to eliminate hazard or reduce risk to an acceptable level. Working in Partnership

26. Suitable Controls – ‘ERIC’ Principles • Eliminate • Reduce/ Substitute (with lesser risk) • Engineering controls • (Isolation, Containment, Guarding) • Safe systems of work • (Information, Instruction, Supervision, Training,) • Warning signage • PPE • Control A combination of some or all may be needed until risk is adequately controlled Working in Partnership

27. What is a ‘STAAR’ / ‘TASK’ card? • A point of work assessment completed by you • A tool which is intended to: • Compliment the formal risk assessment • Prompts and reminds us to: • Consider our workplace • Consider our activity • Consider the potential for accidents • You must carry your card at all times on site Working in Partnership

28. What isS.T.A.A.R.R.? Before commencing the task / job & Use the tool to help you Think A tool asking individuals to: Your controls Assess On Additional controls ? Act Problems encountered Report Upon completion Review Working in Partnership

29. S.T.A.A.R.R. Contractors staff issued with ‘STAARR’ card Completed by individuals at the point of work, before commence of the task. Other contractors working in the area. Other hazards introduced Only one assessment need be completed in a group All team members sign / initial appropriate section How is it used / operated Working in Partnership

30. Exercises Operatives View the following video clips then Complete Part 2 of the tool kit form “Point of Work Assessment” “STAARR” Managers / Supervisors Complete your group exercise entitled “Motivating Safety Behaviour” Working in Partnership

31. Point of Work Assessment Identify any hazards that have not been identified in formal risk assessment/method statement. Slips, trips or falls on same level 1 1 Dusts 13 Falls from height 2 Fumes 14 Falling / flying objects 3 Noise 15 Chemicals / harmful substances 4 Vibration 16 Heat / fire / explosion 5 Electricity 17 Risk to plant 6 Contamination (loose, airborne) 18 Contact with stationary object 7 Poor lighting 19 Object overturning / collapsing 8 Temperature 20 Manual Handling 9 Adverse weather 21 Stored energy or insecure load 10 Uncertified equip. (see supervisor) 22 Vehicle 11 Risk to others from your work 23 Risk to you from others 12 Other's (specify) 24 Video Clip 1  PART 2 THINK   

32. Introducing the ‘TASK’ Card • Think first • Act safe • Stop if hazardous • Keep safe Working in Partnership

33. Causes of accidents

34. Unplanned Events and Outcomes Outcome Death Serious injury Accident First aid injury Unplanned Event Plant/equip Damage Near hit / miss Incident Hazard – Unsafe Act or Condition Working in Partnership

35. Safe Behaviour • Causes of accidents are:- • Unsafe Acts • Unsafe Conditions People cause accidents! NAPO Working in Partnership

36. Exercise 4A – Unsafe Acts • In your groups discuss and complete the exercise as instructed on the form Working in Partnership

37. Unsafe Acts • Standing on top step of step ladders • Removing guards from machines • Leaving materials on floor of a corridor • Blocking a doorway or escape route • Not wearing correct PPE • Putting chemicals in unmarked containers • Using machines or tools without training Working in Partnership

38. Exercise 4B – Unsafe Conditions • In your groups discuss and complete the exercise as instructed on the form Working in Partnership

39. Unsafe Conditions Unstable or dangerous working platform Dangerous machinery Materials and trip hazards on floor Blocked access routes and exits Excessive noise levels, or dust in air etc. Overcrowding External factors such as weather etc. Working in Partnership

40. Lack of:- Experience Training Poor Supervision Laziness Distractions Pressures:- Peers Management Cost:- Time Equipment Personal Pressures:- Your team playing tonight? Problems at home Human Errors Forgetfulness Causes of Unsafe Acts and/or Conditions Working in Partnership

41. Chain of events • Lack of Control Unsafe Acts Unsafe Conditions Accident Consequences Working in Partnership

42. Exercise 5 – Costs of Accidents In your groups discuss and complete the exercise as instructed on the form Working in Partnership

43. Business costs: Lost time Damaged equipment and materials Loss of contracts Loss of expertise Higher insurance premiums Damaged reputation Fines, Compensation Claims etc. Working in Partnership

44. Human Cost of Accidents • Physical injury or ill health • Pain and suffering • Loss of earnings • Treatment / medication costs • Temporary or permanent inability to enjoy pastime activities / hobbies and possible • Change of Job • Change of Lifestyle • Stress to family/friends Working in Partnership

45. Cost of Accidents • Ian wasn’t killed in a building site accident • He just lost his life… VIDEO Working in Partnership

46. Attitude and Behaviour

47. Lack of:- Experience Training Poor Supervision Laziness Distractions Pressures:- Peers Management Cost:- Time Equipment Personal Pressures:- Your team playing tonight? Problems at home Human Errors Forgetfulness Reminder: Causes of Unsafe Acts/Conditions NAPO Working in Partnership

48. Results of behaviour • Safe Attitude Physical actions Effect on self Effect on others Safe Outcome Working in Partnership

49. Results of Behaviour Unsafe Attitude • Safe Attitude Physical actions Effect on self Effect on others Safe Outcome Unsafe Outcome Working in Partnership

50. Experience and Attitude Experience shapes our attitudes NAPO Working in Partnership