AIRLINES FROM THE FOLLOWING COUNTRIES PARTICIPATE IN AIR TRANSPORT SETTLEMENT SYSTEM * :

2. The Russian Federation (66) UAE (1) Austria (2) Georgia (5) Latvia (1) Azerbaijan (3) Israel (2) Armenia (1) Moldova (1) Italy (2) Belarus (2) Tajikistan (3) Kazakhstan (5) Hungary (1) Uzbekistan (1) Kirgizia (7) Germany (2) Ukraine (8) China (1) AIRLINES FROM THE FOLLOWING COUNTRIES PARTICIPATE IN AIR TRANSPORT SETTLEMENT SYSTEM*: *number of airlines is shown in brackets as of June 2010

3. AIR TRANSPORT SETTLEMENT SYSTEM (ATSS) • Combination of governing bodies and participants interacting under concepts, technologies and rules effective in the System

4. IN OPERATION SINCE JANUARY 1, 1993ATSS HAS BEEN IMPLEMENTED: • As a result of decentralization, demonopolization and deregulation of national economy including airline industry and transfer to application of market economy instruments • Under initiative of major carriers and agencies of Russia and CIS countries with administrative support (in 1992 and subsequent years) of Russian aviation authorities, Russian Association of Aircraft Operators and Inter-State Aviation Committee • Within extremely short period – ONE YEAR • By analogy to ARC (USA) and BSP (IATA)

5. PURPOSE AND SCOPE • Rendering of standardized services related to passenger transportation sold by Accredited Agencies on CCS-TCH Standard Traffic Documents, including CCS-TCH e-tickets (hereafter – “STD”) and ensuring the full and timely settlement of sold transportation with the Airlines in accordance with effective rules, standards, procedures and technologies.

6. PURPOSE AND SCOPE • Facilitation of the procedures related to passenger transportation sales, standardization of technologies, reporting and settlement for the benefited revenue among the System participants • Ensuring control over the funds flow from the Accredited Agencies to the Airlines • Reduction of Airlines’ costs intended for the maintenance of their own network of passenger transportation sales • Reduction of settlement periods between the Airlines and their contracting parties • Notification of the Airlines about the availability and spending volume of revenue • Reduction of revenue loss risk incidental to financial defaults of ATSS participants

7. WORLD SETTLEMENT SYSTEMS IN OPERATION • ASP (Area Settlement Plan)has been operating since 1964 in the USA under control of ATA (Air Transport Association of America). Since 1984these servicesare rendered by ARC (Airline Reporting Corporation); • BSP (Business and Settlement Plan) established by analogy to ASP (USA) has been implemented since 1971under control of IATA (International Air Transport Association). • ATSS (Air Transport Settlement System) has been operating under control of ACCS (Airline Control Council of Settlement) since 1993. Since 1994these services are rendered by TCH (Transport Clearing House) established by major airlines of Russia and CIS countries as a Joint Stock Company.

8. 30% 70% SHARE OF AIR SERVICES ISSUED ON STDs OF ACCS-TCH VERSUS TOTAL VOLUME OF SCHEDULED RUSSIAN AIRLINES SERVICES *As of 2009

9. GOVERNANCE • LEGISLATIVE AUTHORITIES • Conference of Settlement System Participants, convoked once in 2-3 years. • Airline Control Council of Settlement (ACCS),composed of the Presidium and two Committees (Committee of Scheduled Carriers and Committee of Accredited Agencies) acts in-between Conferences. • EXECUTIVE AUTHORITY • Transport Clearing House (TCH)

10. * 80 AIRLINE CONTROL COUNCIL OF SETTLEMENT (ACCS) 45 Legislative authorities CONFERENCE OF SETTLEMENT SYSTEM PARTICIPANTS 11 PRESIDIUM OF ACCS CARRIER COMMITTEE PRESIDIUM OF ACCS AGENCY COMMITTEE ACCS PRESIDIUM 20 20 ACCS CARRIER COMMITTEE ACCS AGENCY COMMITTEE Executive authority TRANSPORT CLEARING HOUSE ATSS GOVERNANCE(approved by resolution #3 of V Conference of Settlement System Participants as of 22.04.2010) * Number of members is circled

11. AC C S ACCS PRESIDIUM ACCS CARRIER AND AGENCY COMMITTEES ELABORATION OF ANALYTICAL MATERIALS, DRAFTS OF REGULATORY DOCUMENTS RESOLUTIONS, APPROVED DOCUMENTS STANDARD TRAFFIC DOCUMENTS SECURITY PRINTERS TRANSPORT CLEARING HOUSE (TCH) PAYMENT ORDERS ORDER AND PAYMENT OF STDs AUTHORIZED BANK REMITTANCE DATA FILE AIR (GLOBAL) DISTRIBUTIONSYSTEMS (АDS/GDS) ADMINISTRATION OF AGENCY RIGHTS TO SELL SERVICES ON STDs of ACCS-TCH ATSS HINGE ACCOUNT RET-FILES REVENUE DATA, RECONCILIATION STATEMENTS, HOT-FILES CONTROL, RECONCIL-LIATION STATEMENTS SALSE REPORTS E-TICKETING CENTRE (ETC) REVENUE REMMITTANCE INSTRUCTIONS QUOTAS ОFAUTOMATED AND ELECTRONICTICKETS OF ACCS-TCH PAYMENT FOR SERVICES FROM AIRLINE REVENUES UNDER AIRLINE INSTRUCTIONS REVENUE LESS AGENCY COMMISSION AND TCH SERVICE CHARGE SCHEDULE AND TARIFFS CENTRE (STC) INDUSTRY STATISTICS OTHER ORGANIZATIONS AIRLINES AGENCIES Unified Centre of Settlement (UCS) ATC FUEL AIRPORTS SALES UNDER DIRECT AGREEMENTS REVENUES, PENALTIES, DEPOSITS INTERACTION OF ATSS EXECUTIVE AUTHORITY (TCH) WITH PARTICIPANTSAND OTHER ENTITIES

12. GENERAL SERVICES OF ATSSEXECUTIVE AUTHORITY (TCH) • Development, updating and implementation of ATSS fundamental concepts, normative/technological and organizational/legal documents and training programs • Accreditation of passenger transportation sales Agencies and their sales locations, Internet points of sale inclusive • Elaboration of STD Forms outlays, approvable by ACCS Resolutions; ensuring their registration with an authorized state agency; arrangement and holding of tenders among printers of CCS- TCH STD forms • Ordering, secure custody, distribution, record and control over the availability and usage of CCS-TCH STD stock, allocation and control over the usage of CCS-TCH e-ticket quotas, investigation of STD losses, notification of carriers, airports and Accredited Agencies (hereinafter – «Agencies») about lost CCS-TCH STD forms • Creation of unified legal environment intended for interaction among ATSS participants by means of model agreements stipulating mutual obligations of the parties, whose format and contents shall be approved by the ACCS • Arrangements for Agency transportation sales issued on STD, including sales via the accredited Internet points of sale, credit cards sales, web-money sales, etc. • Administering of Agencies’ and their sales locations’ rights related to transportation sales issued on STDs • Collection, capture and processing of Agency reports with STD audit coupons, cancelled/refunded tickets; generating and secure custody of documentary archive of Agency reports • Collection, capture and processing of agency sales reports including those generated under agency interactive reporting system

13. GENERAL SERVICES OF ATSSEXECUTIVE AUTHORITY (TCH)(continuation) • Collection of the revenue; settlements with the Airlines; adjustment of indebtedness against Airlines related to transportation issued against military traffic documents • Information support for on-line access of ATSS participants to the required information as well as for message transmission facilities, exchange files and documents, including those with electronic signature • Continuous control over Agencies’ operations incidental to passenger transportation sales issued on STDs and revenue settlement with Airlines; carrying out the audits of Agencies and their sales locations • Reviewing and settling the claims raised by the ATSS participants • Accreditation of Computerized Reservation Systems (CRS) operators and certification of Automated Ticketing Systems with the Settlement System • Accreditation of training centres; arrangements for the training of aviation enterprises’ staff to be engaged in the Settlement System • Providing the information interchange among the systems of settlement, reservation and sale, schedule and tariffs as well as among the participants and users of these systems • Updating of Settlement System technologies in order to implement electronic interactive systems of Settlement System participants • Notification of the ATSS participants about ongoing developments of the System through mass media and ATSS Website

14. KEY SERVICES OF TCH AS ATSS EXECUTIVE AUTHORITY for INDUSTRY (THE RUSSIAN FEDERATION) • Rendering of computerized system services for generating, coordination, adjustment and publishing of airline schedules, charges/fees/tariffs for aircraft ground handling, codification of objects, registration and publishing of fare information related to scheduled services • Rendering of computerized system services for the collection and processing of statistics and financial reporting of airlines and airports; development and submission of analytical materials with respect to industrial statistics • Analysis and coordination of computerized reservation systems updating • Elaboration of industry regulatory documents drafts

15. PARTICIPANTS Participants: • Airlines (carriers) concluded Passenger Services Sales and Settlement model agreements with TCH • Accredited Agencies concluded model agreements with TCH on passenger sales issued on STDs and revenue settlement • Transport Clearing House (ТCH) Partners: • Russian Railways • Vendors/Ancillary services providers • Tour operators

16. TRANSPORT CLEARING HOUSE (TCH) PARTNERS (PROVIDERS, ETC.) ACCREDITED WITH ATSS АDS/GDS/PSSRS/ADSTS AGENCIES-ATSS PARTICIPANTS ACCREDITED AGENCIES DIRECT AGREEMENTS by Airline’s discretion THE SCHEME OF CONTRACTUAL RELATIONS WITHIN ATSS LEGEND АDS/GDS – AIR (GLOBAL) DISTRIBUTION SYSTEMS PSSRS – PASSENGER SALES SYSTEM FOR RAIL SERVICES ADSTS – AUTOMATED DISTRIBUTION SYSTEM FOR TOUR SERVICES "SPUTNIK"

17. STANDARD REQUIREMENTS TO AIRLINE JOINING THE SYSTEM • The Airline: • Files application for joining the settlement System • Signs Airline Sales and Settlement model agreement with TCH for sales on STDs of ACCS-TCH • Ensures access to its inventory in CRS via ADS/GDS accredited with ATSS • Pays out TCH services in compliance with price-list approved by ACCS • Note: • The Airline must be registered as a carrier in compliance with legislation of thecountry of registration and have got valid operator’s certificate • New entrant airline–participant of ATSS pays one-time joining fee • Obtains a code assigned by TCH Schedule and Tariffs Center (STC) (for airlines having no IATA code) • Downloads its schedules and fares in STC (for Russian airlines)

18. AIRLINE APPLICATION FORM FOR JOINING THE SETTLEMENT SYSTEM • TCH mail address: • 59, build. 1. Bolshaya Grouzinskaya str., Moscow, 123056, Russia • To: President of Transport Clearing House, JSC • Airline name: ____________________ • Address, phone, fax, SITA:_________ • Flights operated by the Airline: _________ • Types of aircraft used by the Airline: _________ • Airline codes (ICAO,IATA, Settlement account): _________ • Name of the system where the Airline inventory should be loaded: _________ • Hereby the Airline expressly agrees to adhere to the Rules effective in the Settlement System and agrees to sign Sales and Settlement Agreement for passenger services sales on STDs of ACCS-TCH with TCH. • On behalf of the Airline • __________________________ • Title • __________________________ _ • Signature • Seal

19. STANDARD REQUIREMENTS TO AGENCY JOINING THE SETTLEMENT SYSTEM • Passenger Sales Agency: • Files the set of application documents necessary for accreditation • Delegates its experts to TCH for participation in appraisal procedure of submitted documents • Delegates its experts to agency accreditation panel meeting upon formal invitation thereto • In case of Positive decision of Agency Accreditation Panel: • Concludes Model Agreement and the Agreement on TCH Information System Subscriber Service with TCH • Provides financial guarantees as stipulated for the agency • Files application for obtaining STD forms and e-tickets quotas of ACCS-TCH pursuant to the technology set forth in "Manual for Ordering, Distribution, Record and Control over the use of STD forms and ACCS-TCH E-Ticket Quotas" and obtains STD forms and E-ticket quotas • Obtains Agency Accreditation Certificate, TCH validators, access to the CRS accredited with ATSS • Implements the rights to sell air services issued on ACCS-TCH STDs in accordance with accreditation rules and Modal Agreement

20. CERTIFICATE OF ACCREDITATION – A PASS TO AIR TRANSPORTATION MARKET IN ATSS

21. MANUAL AGENCY NAME SALES LOCATION COUNTRY CODE FIVE-CHARACTER AGENCY CODE SALES LOCATION CITY SALES LOCATION CODE AUTOMATED FIVE-CHARACTER AGENCY CODE AGENCY NAME SALES LOCATION COUNTRY CODE SALES LOCATION CITY PESRONAL NUMBER OF SALES OPERATOR SALES LOCATION CODE VALIDATOR OF ACCREDITED SALES LOCATION

22. THE MAP OF ACCREDITED AGENCIES AND SALES LOCATIONS Over 7000 accredited sales locations in 30 countries worldwide operate using STDs and e-tickets of CCS-TCH forms

23. STD FORMS OF ACCS-TCH AUDIT COUPON OF MANUAL TICKET FORM WITH TWO FLIGHT СOUPONS AUDIT COUPON OF AUTOMATED TICKET FORM WITH FOUR FLIGHT COUPONS

24. AUDIT COUPON OF MISCELLANEOUS CHARGES ORDER (МСО)

25. Itinerary data COMPUTER GENERATED NUMBER Mandatory notices CCS-TCH E-TICKET (ITINERARY/RECEIPT) ON A4 PAPER TICKET NUMBER : 000 6150012345 1

26. ACCS-TCH E-TICKET (OPTAT FORM)

27. Airline ET Servers (ETSs) Airline Reservation Systems … internet … ADS/GDSs Airport Departure control systems (DCSs) … TCH E-Ticketing Center ET Database ET Issuance Check-in desks Check-in Boarding 27 TECHNOLOGICAL SCHEME OF E-TICKETING AND TRACKING OF PASSENGER TRANSPORTATION IN ATSS ADS/GDS – AVIATION/GLOBAL DISTRIBUTION SYSTEM

28. Itinerary data COMPUTER GENERATED NUMBER Mandatory notices ELECTRONIC MULTIPURPOSE DOCUMENT, EMD(passenger receipt) ON A4 PAPER EMD NUMBER : 000 619000001 2

29. EMD ON MCO FORM

30. Booking number Booking information COMPUTER GENERATED NUMBER Booking number E-TICKET (MCO) FOR SALES OF PASSENGER RAIL SERVICES MCO NUMBER : 97A 6196000004 5

31. IATA CODE 61 FOR STDs of CCS-TCH

32. TRANSPORTATION AIRLINE ACCOUNTING CODE OF ISSUING CARRIER ACCOUNTING CODE OF M1 AGREEMENT ACCOUNTING CODE OF M2 AGREEMENT INTERLINE М1 М2 ACCOUNTING WITH ISSUING CARRIER NOTIFICATION OF ISSUING CARRIER ACCOUNTING WITH EACH CARRIER NOTIFICATION OF EACH CARRIER (MULTILATERAL AGREEMENT WITH OPEN FARES) ACCOUNTING WITH EACH CARRIER NOTIFICATION OF EACH CARRIER (MULTILATERAL AGREEMENT WITH CLOSED FARES) ATSS ACCOUNTING CHART

33. TYPES OF ATSS AGREEMENTS ON SOLD CARRIAGES ACCOUNTING • INTERLINE • Any interline agreement between Airlines in terms of АТА/IATA; accounting is based on three-digit code of Issuing airline which in its turn independently settles with other airlines participating in transportation pursuant to procedures established by IATA • М1 AGREEMENT • Multilateral agreement with open fares to be executed between TCH and Carriers.Carriage under this Agreement (99A code) shall be issued at fares established for each segment. CRS shall provide automated generation of connections and transfer connections. TCH shall accomplish accounting with each member of ATSS participating in carriage. • М2 AGREEMENT • Multilateral agreement with closed fares to be executed between TCH, Carriers and hub airport. Carriers shall NOT enter into interline agreements. Carriage under M2 Agreement (01C code) shall be issued at through fare for a pair of cities without indication of each segment fare. CRS shall provide automated generation of connections and transfer connections. Participating carriers shall establish through fares in pairs for flights with connection point at hub airport. Hub airport shall arrange connection of Carriers’ flights participating in M2, and clearance of passengers and baggage through transit area. TCH shall accomplish accounting with each member of ATSS participating in carriage, depending on the Carrier’s share of through fare.

34. АА ВВ MOSCOW (DME) ST.PETERSBURG (LED) BERLIN (SXF) Carriage "АА" Airline Accounting Code SEVERAL INTERLINING CARRIERS.ACCOUNTING WITH ISSUING CARRIER PERFORMED BY TCH UNDER CARRIER ACCOUNTING CODE

35. АА ВВ Fare АА Fare ВВ MOSCOW (DME) ST.PETERSBURG (LED) BERLIN (SXF) Carriage SEVERAL CARRIERS PARTICIPATING IN М1 AGREEMENT (ACCOUNTING CODE 99А).ACCOUNTING PERFORMED BY TCH WITH EACH CARRIER

36. АА ВВ MOSCOW (DME) TYUMEN BERLIN (SXF) Carriage Published through fare SEVERAL CARRIERS PARTICIPATING IN М2 AGREEMENT (ACCOUNTING CODE 01С).ACCOUNTING PERFORMED BY TCH WITH EACH CARRIER DEPENDING ON CARRIER SHARE OF THROUGH FARE

37. SCHEDULE OF INFORMATION AND CASH FLOW FROM AGENCIES TO CARRIERS VIA TCH

38. A T S S T O D A Y: • Over100scheduled (including over 40% of foreign airlines) and about 70 charter airlines • Over 300 accredited agencies with approximately 7000 sales locations in 30 countries worldwide • Approximately 21000ticketing agents operating about 20000terminals of authorized domestic and foreign reservation systems • About 40 accredited Training Centers, branches inclusive • About 20 accredited vendors/operators of CRS

39. A T S S T O D A Y (continuation) • Guaranteed timely remittance of full revenue to airlines • About 65% of transportation issued on CCS-TCH electronic/automated tickets; approximately 50 airlines and over 270 agencies (90% of the total) participating in e-ticketing system • Air services sales via ATSS accredited Internet POS (about 50), including POS eligible for credit card payment • Air services sales via aviation/global distribution systems (Sirena-Travel, Galileo; Sabre, Amadeus - underway) • Interactive reporting system for accredited agencies • ATSS agencies performing sales of airport, hospitality and other ancillary (tourist) services via CRTS “SPutnik“ on EMD stock • ATSS agencies performing reservation and sales of rail services on the basis of Internet technologies and with the use of Electronic MCO (in cooperation with “Russian Railways“ and Automated Control System “Express-3“) – PSSRS project • Issuance and settlement performed in three currencies: Rubles, US Dollars and Euro • Export of Settlement system services to foreign markets –" ТCH–Europe" project • Launching of system for service payment by bank cards via Internet by virtue of secure e-commerce technologies (3D Secure) • Start of implementation of electronic data interchange system for ATSS participants

40. ATSS ENHANCEMENT • Large-scale ATSS commercial operation of automated and e-ticketing technologies for passenger services by virtue of national computerized reservation systems and foreign GDSs • Large-scale commercial operation of passengers services Internet sales technologies, self-service kiosks (cash machines) and other e-sales facilities within ATSS • Expansion of functionalities of Agency Interactive Reporting System • Enhancement of electronic interactive data interchange among ATSS participants, including interactive ATSS participants’ control over carriages/services sales • Development of procedure for handling debit/credit memo claims between ATSS Airlines and Agencies in accordance with international settlement technologies • Updating of normative and technological framework of E-ticketing system to enable passenger sales via GDS

41. ATSS ENHANCEMENT (continuation) • Introduction of ATSS ticket exchange rules for accredited CRS/GDS consistent with international technologies, updating of normative and technological regulations for ticketing of CCS-TCH STDs and agency reporting for exchangedtickets • Introduction of ATSS procedure for issuance of CCS-TCH EMD via accredited CRS • Development of web-money payment system for carriages/services in ATSS • Development of distribution system for major world companies providing car rental, hospitality, and other tourism services incidental to air carriages • Elaboration, enhancement, standardization and implementation of new normative and technological regulations, training programs and standards for ATSS and other associated systems • Development of tools for reduction of financial risks incidental to involuntary refunds in case of mass flight cancellations

42. ATSS DEVELOPMENT • Development and implementation of sales system for combined and intermodal (air-rail, air-bus) passenger services • Development and implementation of sales system for scheduled bus (intercity and interstate) passenger services • Development and implementation of sales system for combined cargo services performed by car and other modes of transport

43. Vendors & Service Providers ATSS Accredited Agency Network Distribution Systems АГЕНТСТВО АГЕНТСТВО AGENCY ADS/GDS Airlines console АГЕНТСТВО АГЕНТСТВО … … … PSSRS Russian Railways console Ancillary Services Business/VIP lounges Fast Track Taxi (including to/from airport) Parking reservation Car rental Hotel accommodation Commuter rail services Car services Water transport services Entertainments (cinema, theatre, shows) Training and proficiency enhancement Conferences and forums Excursions Restaurants Parks and attractions ADSTS "SPutnik" AGENCY AGENCY console АГЕНТСТВО АГЕНТСТВО UNIVERSAL TERMINAL FOR INTERMODAL AND OTHER SERVICES SALES TCH ETC Functioning Scheme of Air, Rail and Intermodal Services, and Ancillary Services Selling in ATSS

44. BUS STATION TCH network of accredited agencies. Over 7000 points of sales Quota Control Inventory control terminal Bus station ticketing offices AWS Inventory control Ticketing of EMD for bus transportation Bus station database server AWS Bus station ticketing office Ticketing of EMD for bus transportation Payment terminals Bus ticket Service record terminal EMD registration SCHEME OF BUS SERVICES SELLING IN ATSS

45. Airlines, Accredited agencies Systems for electronic data interchange CRS (accredited with ATSS) ATSS System for Electronic Data Interchange TCH Airlines Авиакомпании Авиакомпании Statistika Авиакомпании ETC/ATC Schedule & Tariffs Center IS Report ELECTRONIC DATA INTERCHANGE AND ELECTRONIC REPORTING

46. Thank you for attention! Welcome to the ATSS!