CONTENTS

1. PERANCANGAN PEMBANGUNAN NOSSDANPERSIJILAN KEMAHIRAN MALAYSIAPANG CHAU LEONG,Majlis Latihan Vokasional Kebangsaan (MLVK)Kementerian Sumber Manusia, Malaysia.23 Jun 2004

2. MLVK CONTENTS NATIONAL VOCATIONAL TRAINING COUNCIL (NVTC). BACKGROUND & DEVELOPMENT OF NATIONAL SKILL STANDARDS & CERTIFICATION IN MALAYSIA. 2.1 NEED FOR A NATIONAL SYSTEM 2.2 RATIONALE FOR CHANGE 2.3 CURRENT STATUS DEVELOPMENT OF NATIONAL OCCUPATIONAL SKILL STANDARD (NOSS) IN MALAYSIA. DEVELOPMENT & IMPLEMENTATION OF NATIONAL SKILL CERTIFICATION IN MALAYSIA. FUTURE CHALLENGES

3. MLVK NATIONAL VOCATIONAL TRAINING COUNCIL (NVTC).

4. vocational and industrial skills training TO FULFILL NATIONAL ECONOMIC DEVELOPMENT MLVK NATIONAL VOCATIONAL TRAINING COUNCIL (NVTC) Established 2 May 1989 • PURPOSE • FORMULATE • PROMOTE • CO-ORDINATE

5. MLVK NVTC’S ORGANISATION MINISTER OF HUMAN RESOURCES COUNCIL SECRETARIATE SKILLS ADVISORY COMMITTEES COMMITTEE FOR CO-ORDINATION OF PUBLIC TRAINING AGENCIES STANDARD & CERTIFICATION COMMITTEE

6. WORKPLACE REQUIREMENTS MLVK NVTC’SMAIN ROLE TRAINING PROVIDER

7. MLVK NVTC’S FUNCTIONS NOSS TRAINING GUIDES SKILL NEEDS NVTC NOSS DEVELOPMENT NATIONAL SKILL CERTIFICATION CO-ORDINATION PROMOTION INDUSTRY/EMPLOYERS EMPLOYMENT TRAINING INSTITUTIONS TRAINING QUALIFIED/COMPETENT WORKFORCE TRAINED WORKFORCE

8. MLVK NATIONAL SKILL STANDARDS & CERTIFICATION: WHY IS IT NEEDED?

9. MLVK MULTIPLICITY OF TRAINING- NEED FORCO-ORDINATION MIN. OF HUMAN RESOURCES VARIOUS MINISTRIES MIN. OF EDUCATION STATE GOVERNMENTS MIN. OF YOUTH & SPORTS MIN. OF ENTREPRE. DEVELOPMENT PRIVATE TRAINING INSTITUIONS EMPLOYER-BASED TRAINING

10. WORLD OF WORK MLVK RELEVANT SKILLS WORKFORCE- NEED FORSKILLS MATCHING TRAINING PROVIDERS

11. .. The most important resource of any nation must be the talents, skills, creativity and will of its people…. Our people is our ultimate resource. VISION 2020 Investments in HUMAN CAPITAL be given priority in order to achieve the highest degree of COMPETENCE and PROFESSIONALISM to ensure the competitiveness of the tourism industry. 8TH. MALAYSIA PLAN 2001-2005 MLVK PUBLIC POLICIES

12. LIFELONG LEARNING NECESSARY IN TODAY’S WORKPLACE LIFELONG LEARNING PROMOTED THROUGH …A FORMAL SCHEME OF SKILL QUALIFICATION AT THE NATIONAL-LEVEL MLVK TODAY’S REALITY- NEED FORLIFELONG LEARNING

13. MLVK NATIONAL SKILL STANDARDS & CERTIFICATION: NEW APPROACH

14. MALAYSIAN SKILL CERTIFICATION : NEED FOR REFORM MLVK • 1991-1992 • CABINET COMMITTEE ON TRAINING. • TO EXPAND ACCREDITATION OF SKILLS. • To include new technologies and skills. • To include higher level skills. • To expand private sector involvement. • To provide upgrading opportunities to technicians and higher level jobs.

15. 1991 JKML: EXPAND ACCREDITATION OF SKILLS 1993 MLVK INTRODUCE NEWNATIONAL SKILL CERTIFICATION FRAMEWORK 1991-1992 MLVK OVERHAUL NATIONAL SKILL STANDARDS & CERTIFICATION SYSTEM. MLVK BACKGROUND NATIONAL SKILL CERTIFICATION

16. MLVK MALAYSIAN SKILL CERTIFICATION (The Accreditation Approach) A new approach in skill certification to replace Testing System.... • Introduced in June 1993 • Malaysian Skill Certificates (MSC) & • Statement of Achievement (PC) - Levels 1, 2, 3, 4 & 5 • Based on National Occupational Skill Standard (NOSS) • Continuous Assessment: Formative Evaluation • Flexible Assessment Methods • Flexible Assessment Centres - Training Centres & Workplaces

17. FRAMEWORK FOR NATIONAL SKILL CERTIFICATION IN MALAYSIA MLVK JOB CATEGORY SKILLS QUALFICATION SKM LEVEL 5 MANAGEMENT SKM LEVEL 4 SUPERVISORY SKM LEVEL 3 SKM LEVEL 2 OPERATION & PRODUCTION SKM LEVEL 1 KEY SKILLS RELATED KNOWLEDGES SUPERVISION / MANAGEMENT

18. MLVK COMPETENCY-BASED SKILLS TRAINING IN MALAYSIA NOSS DEVELOPMENT (MLVK) NEED ANALYSIS (INDUSTRY/ LABOUR MARKET) OCCUPATIONAL ANALYSIS JOB ANALYSIS TASK ANALYSIS SKILL ADVISORY COMMITTEES (MLVK) INSTRUCTIONAL ANALYSIS ----------------------- INSTRUCTIONAL & LEARNING DEVPT. INDUSTRY / EMPLOYERS NATIONAL SKILL CERTIFICATION (MLVK) QUALIFIED / COMPETENT WORKERS SKILL DELIVERY

19. MLVK NATIONAL SKILL STANDARDS & CERTIFICATION: CURRENT STATUS

20. MLVK PUSAT BERTAULIAH MLVK 1993-2003

21. MLVK PROGRAM YANG DITAULIAH 1993-2003

22. MLVK ACCREDITED CENTRES / PROGRAMMES AGENCY/CATEGORY CENTRE PROGRAMME • Ministry of Human Resources 20 394 • Ministry of Entrepreneur Development 143 537 • Ministry of Youth & Sports 14 210 • Ministry of Education 66 417 • Ministry of Agriculture 7 16 • Ministry of Home Affairs 15 42 • Ministry of Defence 12 141 • Ministry of National Unity & Social Development. 4 8 • Ministry of Rural Development 2 19 • Ministry of Primary Industries 1 2 • Johore State Education Foundation 11 119 • Sarawak State Chief Minister’s Office 1 16 • Institutions under State Authorities 21 217 • Employers Training Institutions 23 108 • Private Training Institutions 1,495 4,867 • Association Training Institutions 2 2 • Non-Destructive Testing Institutions 3 25 TOTAL 1,840 7,140

23. MLVK DEVELOPMENT OF NATIONAL OCCUPATIONAL SKILLS STANDARD (NOSS) IN MALAYSIA.

24. MLVK NATIONAL OCCUPATIONALSKILL STANDARDS (NOSS) A specification of COMPETENCIES expected of a skilled worker who is gainfully employed in Malaysia in an occupational area and level.

25. MLVK KEY CRITERIA OF NOSS • INDUSTRIAL CONSULTATION • LEVELS - 1, 2, 3, 4 & 5 • PERFORMANCE STANDARD • DUTIES & TASKS

26. MLVK Description of Level (1-3) Level 1 : Competent in performing a range of varied activities, most of which areroutineand predictable. Level 2 : Competent in performing a significant range of varied work activities, Some of the activities arenon-routineand required individualresponsibilityandautonomy. Level 3 :Competent in performing a broad range of varied work activities, performed in variety of contexts, most of which are complex and non-routine. There is considerable responsibility and autonomy,and controlor guidance of others is often required.

27. MLVK Description of Level (4 - 5) Level 4 : Competent in performing a broad range of of complex technical or professional work activities performed in a wide variety of contextsand with a substantial degree of personal responsibility and autonomy. Responsible for the work of othersand allocation of resources is often present. Level 5 : Competent in applying range of fundamental principles and complex techniques across a wide and often unpredictable variety of contexts.Very substantial personal autonomy,and often significant responsibility for the work of others and for the allocation of substantial resources feature strongly, as do personalaccountabilities for analysis and diagnosis, design, planning, execution and evaluation

28. MLVK PROCEDURE FOR DEVELOPING NOSS NEEDS ASSESSMENT - Labour Market Analysis - OCCUPATIONAL ANALYSIS NOSS to be established ? Selection of DACUM Workshop PARTICIPANTS & FACILITATOR JOB ANALYSIS - Preparation of JOB PROFILE CHART DACUM Workshop – Phase 1 TASK ANALYSIS - Preparation of TASK PROFILE DACUM Workshop – Phase 2 VERIFICATION of Draft NOSS APPROVAL by Standards & Certification Committee

29. DEVELOPMENT OF NOSS OCCUPATIONAL ANALYSIS NOSS DEVELOPMENT MLVK PHASE 1 MLVK JOB ANALYSIS PHASE 2 Skills Advisory Industry/Employer TASK ANALYSIS • Workshop (3 – 4 days) • Job Profile Chart • Workshop (3 – 4 days) • Task Profile MLVK

30. THE DEVELOPMENT OF THE NOSS Occupational Analysis PEMBANGUNAN SKPK MLVK FASA 1 MLVK Job Analysis FASA 2 Skills Advisory Committee Industry/Employer Task Analysis • Workshop (3 – 4 days) • Job Profile Chart • Workshop (3 – 4 days) • Task Profile MLVK OCCUPATIONAL ANALYSIS • PURPOSE : • To identify career and job structures. • To identify job titles. • To identify position / level of jobs. • Based On: • INDUSTRY CONSULTATION/INPUT • Skill Advisory Committee • Ad-Hoc Committee

31. MLVK THE DEVELOPMENT OF THE NOSS Occupational Analysis PEMBANGUNAN SKPK MLVK JOB ANALYSIS FASA1 MLVK Job Analysis FASA 2 Trade Advisory Committee PURPOSE : To determine the Job Profile (duties & tasks) for a specific job. Industry/Employer Task Analysis • Workshop (3 – 4 days) • Job Profile Chart • Workshop (3 – 4 days) • Task Profile PHILOSOPHY : The best source of job analysis information is expert & experienced workers who are currently doing the job.

32. MLVK TASKANALYSIS THE DEVELOPMENT OF THE NOSS Occupational Analysis PEMBANGUNAN SKPK MLVK FASA 1 MLVK Job Analysis FASA 2 Trade Advisory Committee Industry/Employer Task Analysis • Workshop (3 – 4 days) • Job Profile Chart PURPOSE: To develop Task Profile for every task in a specific NOSS • Workshop (3 – 4 days) • Task Profile • 8 to 12 experts/practitioners/trainers • 4 to 5 days/nights • cost of RM4,000 to RM5,000 • output are Task Profiles

33. MLVK TASK ANALYSIS Definition: A PROCESS TO ENSURE THAT WHAT IS TAUGHT IN A TRAINING PROGRAM IS DERIVED FROM WHAT REALLY OCCURS AT THE JOB To Ascertain: • Performance Standards ( PS ) • Steps • Enabling Requirements • Tools, Equipment and Materials

34. 1. Draughtsman 2. Building Construction 3. Woodworking & Furniture 4. Tourism & Travel 5. Hotel 6. Theme Park 7. Welding Technology & Metal Fabric. 8. Non-Destructive Testing 9. Machinery & Land Transportation 10. Motor Vehicle Assembly 11. Maritime 12. Crane Operator 13. Motorcycle Assembly 14. Aeronautic 15. Printing Technology 16. Personal Services 17. Business & Finance 18. Textile & Apparel 19. Handicraft 20. Electrical 21. Electronic, Audio & Video 22. Precision Instrument 23. Information Technology – Computer / Multimedia 24. Telecommunication 25. Plastic Technology 26. Metal Machining Technology 27. Mechanical Maintenance 28. Tool & Die Making 29. Foundry 30. Mechatronics 31. Weapon Technology 32. Land Surveying 33. Scuba Diving - Recreation / Commercial 34. Supplementary NOSS - INDUSTRY SECTORS MLVK

35. TRAINING WORLD WORLD OF WORK • Training Standard • Training Curriculum • Training Material/Learning Resources • Equipment & Tool Listing/Training Facilities • Instructor Profile • Job Entry Requirement • Workers Performance • Evaluation • Job Modification • Job Description • Career Development/Planning • Basis For Wages/Compensation ASSESSMENT CERTIFICATION MLVK NOSS APPLICATIONS

36. MLVK DEVELOPMENT OF NATIONAL SKILL CERTIFICATION IN MALAYSIA: THE ACCREDITATION APPROACH

37. OFFER SKM ADMINISTER & MAINTAIN QUALITY OF SKM MLVK CONCEPT OF ACCREDITATION PROCEDURE IN WHICH THE NVTC EVALUATES & APPROVES AN ORGANISATION TO- ACCREDITATION FOR - SPECIFIC SKILL PROGRAMME - DURATION 48

38. PROCEDURE OF APPLYING AS AN ACCREDITED CENTRE. MLVK IDENTIFY SKILL PROGRAMME TO BE ACCREDITED OBTAIN NOSS STUDY NOSS REQUIREMENT ABLE TO MEET ACCREDITATION REQUIREMENTS? NO IMPROVE / RECTIFY YES SUBMIT APPLICATION RECEIVE ASSESSMENT VISIT TABLE IN STANDARD & CERTIFICATION COMMITTEE NO ACCREDITED? YES RECEIVE CERTIFICATE OF ACCREDITATION

39. APPLICATION DOCUMENTS MLVK/T1001(P3) 1. Personal Details of Applicant 2. Details of Proposed Accredited Centre 3. Details of Ownership 4. Details of Centre Location and Premise. SEC. B : ENDORSEMENT OF APPLICATION BAH. A : MAKLUMAT ORGANISASI SEC. A : INFORMATION ON APPLICATION & PROPOSED ACCREDITED CENTRE 1. CEO’s Confirmation 2. Endorsement by Commissioner of Oath. 1. Programme Applied for 2. Entry Pre-requisites 3. Student Capacity 4. Duration of Training Programme 5. Fees Structure 6. Learning Contents/Course of Study 7. Supplementary Subjects SEC. F : OTHER INFORMATION SEC. C : INFORMATION ON PROPOSED PROGRAMME SEC. E : PHYSICAL FACILITIES & EQUIPMENT SEC. D : ASSESSMENT & QUALITY ASSURANCE SEC. F : OTHER INFORMATION SEC. C : INFORMATION ON PROPOSED PROGRAMME SEC. D : ASSESSMENT & QUALITY ASSURANCE SEC. E : PHYSICAL FACILITIES & EQUIPMENT 1. Assessment Techniques 2. Internal Verification Procedures & Quality Control 3. Details of Trainers 4. Details of Assessors, Internal Verifiers & Centre Manager 5. Centre Assessment Panel. 1. Layout of Workshop, Lab, Lecture Rooms, Resource Centre, Offices, etc. 2. Inventory/Tools & Equipment at Premise 3. Use of Third Party Equipment & Facilities. 1. Career Prospects for Graduates 2. Other Information to Support Application. MLVK

40. MLVK ACCREDITATION APPROVAL 1. LETTER & CERTIFICATION OF ACCREDITATION. 2. CONDITIONS & REGULATIONS OF ACCREDITATION. UNDERTAKING TO COMPLY WITH CONDITIONS & REGULATIONS - SUBMITTED WITHIN 21 DAYS

41. MLVK QUALITY CONTROL SYSTEM & PROCEDURES

42. MLVK ACCREDITED CENTRE * APPLICATION & APPROVAL PROCEDURES QUALITY ASSURANCE MALAYSIA SKILL CERTIFICATION ASSESSMENT & VERIFICATION * BASED ON NOSS * DOCUMENTATION - CAR / STUDENT PORTFOLIO ACCREDITATION PERSONEL * ASSESSOR * INTERNAL VERIFIER * CENTRE MANAGER * EXTERNAL VERIFIER * CANDIDATE

43. MLVK PARTIES INVOLVED IN QUALITY ASSURANCE NVTC EXTERNAL VERIFIER CENTRE HEAD OFFICE ACCREDITED CENTRE CENTRE MANAGER PPD INTERNAL VERIFIER PPD PP PP PP ASSESSOR PP PP C C C C C CANDIDATE

44. EXPERT IN SPECIFIC SKILL AREA. COMPRISING OF TRAINERS IN AN ACCREDITED CENTRE. 21 YEARS & ABOVE AT LEAST 1 YEAR OF RELEVANT WORKING EXPERIENCE • SUCCESSFULLY ATTENDED ACCREDITATION INDUCTION COURSE • APPOINTED BY ANY ACCREDITED CENTRE. MLVK CRITERIA OF ASSESSOR & INTERNAL VERIFIER SPECIFIC CRITERIA FOR ASSESSOR FROM 1 JAN 2004, ASSESSOR MUST POSSESS SKM FOR RELEVANT PROGRAMME SPECIFIC CRITERIA FOR INTERNAL VERIFIER • USUALLY SUPERVISOR (SENIOR) TO ASSESSOR • AT LEAST KNOWLEDGEABLE IN RELEVANT SKILL AREA. • COMPRISING OF PERSONNEL FROM ACCREDITED CENTRE.

45. USUALLY CENTRE PRINCIPAL / MANAGER / HEAD INTERMEDIARY BETWEEN MLVK & ACCREDITED CENTRE. KNOWLEDGEABLE ON ADMINISTRATION OF TRAINING INSTITUTION GENERALLY & IMPLEMENTATION OF MALAYSIA SKILL CERTIFICATION SPECIFICALLY. ATTENDED SUCCESSFULLY ACCREDITATION INDUCTTION COURSE. MLVK CRITERIA OF ACCREDITED CENTRE MANAGER

46. ACCREDITED & APPOINTED BY MLVK. HAS NO VESTED INTEREST IN THE ACCREDITED CENTRE APPOINTED FOR. EXPERT IN IMPLEMENTATION OF MALAYSIAN CERTIFICATION SYSTEM- ACCREDITATION APPROACH. MLVK CRITERIA OF EXTERNAL VERIFIER

47. CARRIES OUT VERIFICATION VISITS • & REPORT ON- • TRAINING • QUALITY CONTROL • ASSESSMENT • RECOMMENDATION OF CONTINUING, OR OTHERWISE, OF ACCREDITATION. MLVK ROLES & RESPONSIBILITIES OF EXTERNAL VERIFIER • 2. CHECKS & VERIFIES CANDIDATE PORTFOLIO. • 3. CHECKS & VERIFIES APPLICATION FOR CERTIFICATION • CONFIRMS THAT QUALITY ASSURANCE SYSTEM OF ACCREDITED CENTRE MEETS MLVK REQUIREMENTS.

48. MLVK ASSESSMENT PRINCIPLES & PROCEDURES

49. MLVK DEFINITION OF ASSESSMENT A PROCESS TO DETERMINE WHETHER THE COMPETENCIES OF A PARTICULAR CANDIDATE MEET THE REQUIREMENTS OF THE RELEVANT NATIONAL OCCUPATIONAL SKILL STANDARD (NOSS).

50. MLVK ASSESSMENT PRINCIPLES 1.BASED ON NOSS. 2. THE APPROACH OF FORMATIVE EVALUATION IS ADOPTED. 3. ASSESSMENT TAKES COGNISANCE OF KNOWLEDGE & ATTITUDE, BUT REQUIRES PERFORMANCE (SKILLS) AS THE MAIN BURDEN OF PROOF.