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CEBP

CEBP. Danny Burlage. Wortell Introductie. Opgericht in 1997 3 specialismen Technisch platform (Server & Client) Communicatie (Exchange & OCS) Productiviteit (SharePoint & Office) Ruim 100 specialisten Microsoft Software + Services Partner of the Year finalist (2010)

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CEBP

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  1. CEBP Danny Burlage

  2. Wortell Introductie Opgericht in 1997 3 specialismen • Technisch platform (Server & Client) • Communicatie (Exchange & OCS) • Productiviteit (SharePoint & Office) Ruim 100 specialisten Microsoft Software + Services Partner of the Year finalist (2010) Microsoft Public Partner of the Year (07/08/09) Microsoft Healthcare Innovator of the Year (2010) Microsoft EMEA Leading the Light partner of the Year (2010) Focus - Passie – Innovatie

  3. Wie ben ik? • Technisch Directeur en van Wortell • Schrijver SharePoint 2010 op Managementniveau • Vaste auteur Technet Magazine en NetOpus • Lid Microsoft PaC

  4. Wortell & UC (Communications Server) 50.000+ Seats OCS 20.000+ Seats Voice Enabled 10.000+ Seats Lighthouse Wins Apart UC Team • 1 Architect • 2 Consultants • 7 Technisch Specialisten • 3 Ontwikkelaars • Exchange 2010 • CS 2007/2010 • Online Services • Verander proces • Business Apps

  5. Wat is CEBP? Communications Enabled Business Processes Ofwel: UC integreren met bestaande (of nieuwe) bedrijfsmatige oplossingen

  6. Waarom is CEBP interessant? Voor onze klanten… Financiele voordelen • Kostenbesparing • Bestaande middelen hergebruiken Efficiency voordelen • Bedrijfsprocessen optimaliseren Gebruiksverbetering • Communiceren vanuit een applicatie • Samenwerking stimuleren

  7. Waarom is CEBP interessant? Voor ons als Wortell… Vergroot de marge Dieper in de organisatie Lange termijn relatie

  8. Business Case

  9. Techniek

  10. Compleet platform

  11. Communicator “14” Client Platform Integrate Communicator Experiences Drag and Drop Controls For Silverlight and WPF Check Details Popup card, Contact Card Browse people Contact List, Custom List Click to Communicate Launch all OC modalities Find people People & Expert Search Integrate into browser–based and rich LoB applications

  12. Communicator “14” Client Platform Extending Communicator Menu Extensibility Launch MyApppassing ContactIDs of selected Contact(s) Contact Card Extensible Tabs Conversation Window Extension Launched by menu or programmatically: UIWindow.ShowExtensibilityWindow(…); Add custom Tabs

  13. Technologie UCMA = Unified Communications Managed API SERVER UCMA Workflow = Unified Communications Managed Workflow API Extension Window Tab = Tab Extensibility = Communicator Extension Window Controls = Presence Controls CLIENT Automation = Communicator Automation API UCC API = Unified Communications Client API

  14. Projecten

  15. Wortell – Communicator / CRM

  16. Exact Software

  17. IkPraat.nl

  18. Wortell - Website

  19. Gemeente Heusden

  20. Waarom is CEBP interessant? Voor ons als Wortell… Vergroot de marge Dieper in de organisatie Lange termijn relatie Componenten!!

  21. Vragen? Danny Burlage danny.burlage@wortell.nl

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