manager training for integrating immigrant refugee workers: a facilitator s guide

1. The New Iowans Program at the University of Northern Iowa piloted Integrating Immigrant and Refugee Workers in Iowa in 2002-2003 under the name Welcoming Newcomers into your workforce. The program consisted of facilitated workshops for employers with, or considering, immigrant and refugee workers in their workforce. This PowerPoint presentation of Welcoming Newcomers into Your Workforce serves as an outline for individuals and organizations interested in coordinating similar workshops in their states and communities. While this presentation is directed at Iowa employers, the PowerPoint notes provide links to resources presenters may access to tailor a session for their respective areas. The Integrating Immigrant and Refugee Workers in Iowa workshop combines best practice information on employing immigrant and refugee workers collected by New Iowans Program, basic programming strategies for employers, general demographic trends and a interactive small group/individual exercises. The workshop is designed to be 3.5 to 4 hours in length with at least one scheduled break but may be adjusted to suit the timeframe and format allowed. The recommended class size is 6-16 people, which enables small group activities and candid discussion. The New Iowans Program at the University of Northern Iowa piloted Integrating Immigrant and Refugee Workers in Iowa in 2002-2003 under the name Welcoming Newcomers into your workforce. The program consisted of facilitated workshops for employers with, or considering, immigrant and refugee workers in their workforce. This PowerPoint presentation of Welcoming Newcomers into Your Workforce serves as an outline for individuals and organizations interested in coordinating similar workshops in their states and communities. While this presentation is directed at Iowa employers, the PowerPoint notes provide links to resources presenters may access to tailor a session for their respective areas. The Integrating Immigrant and Refugee Workers in Iowa workshop combines best practice information on employing immigrant and refugee workers collected by New Iowans Program, basic programming strategies for employers, general demographic trends and a interactive small group/individual exercises. The workshop is designed to be 3.5 to 4 hours in length with at least one scheduled break but may be adjusted to suit the timeframe and format allowed. The recommended class size is 6-16 people, which enables small group activities and candid discussion.

2. The Integrating Immigrant and Refugee Workers in Iowa workshop may be presented to general or specific groups of employers. Tailoring the session for specific industries, ie, manufacturing, healthcare or retail, brings together employers with similar concerns, experiences and workforce requirements. Facilitators may find it effective to collaborate with community colleges, human resource groups and industry associations to promote the session and to encourage participation. The handbook Welcoming New Iowans – A Guide fro Managers and Supervisors: The Best Practices of Iowa Employers with Immigrants and Refugees in the Workplace serves as the accompanying text to the session and may be distributed to participants. The handbook may be accessed at http://www.bcs.uni.edu/idm/newiowans/handbook.htm The Integrating Immigrant and Refugee Workers in Iowa workshop may be presented to general or specific groups of employers. Tailoring the session for specific industries, ie, manufacturing, healthcare or retail, brings together employers with similar concerns, experiences and workforce requirements. Facilitators may find it effective to collaborate with community colleges, human resource groups and industry associations to promote the session and to encourage participation. The handbook Welcoming New Iowans – A Guide fro Managers and Supervisors: The Best Practices of Iowa Employers with Immigrants and Refugees in the Workplace serves as the accompanying text to the session and may be distributed to participants. The handbook may be accessed at http://www.bcs.uni.edu/idm/newiowans/handbook.htm

3. Session Guidelines

4. “The Riding the Fence Approach” to Developing an Immigrant Workforce Facilitator Presentation Notes: Facilitator Presentation Notes:

5. Today’s Agenda

6. Newcomers

7. Successful Employment of Immigrant & Refugee Workers from Employers’ Best Practices

8. Why is immigration important today?

15. Why is immigration important today?

17. Why is immigration important today?

18. Why is immigration important today?

19. Corporate Site Selection Factors

20. Example of Need: Healthcare

22. Growth in Latino/Hispanic Population in Iowa: 1990-2000

23. Latino/Hispanic Population Growth:

24. Growth in Refugee Populations: 1975-FY 2001

26. Determining Our Position Related to the Future Hiring of Immigrant/Refugee Workers

27. Four Essential Steps For Effectively Incorporating Newcomer Workers Into the Workforce

28. Making a Leadership Commitment

29. Making a Leadership Commitment

30. Determining Your Organizational Culture & Readiness Welcoming Newcomers

31. Culture

32. Determining Your Organizational Culture & Readiness Welcoming Newcomers

33. Determining Your Organizational Culture & Readiness Welcoming Newcomers

34. Designing & Implementing a Program for Integrating New Workers

46. Creating Methods to Maintain a Diverse Workforce