Webinar

1. 2010 FBO Leadership Conference Preview Webinar

2. Using Your Webinar Interface

3. YourHost James K. Coyne President, National Air Transportation Association

4. NATA’s 2010 FBO Leadership Conference January 25-26, 2010 Henry B. Gonzalez Convention Ctr San Antonio, TX Immediately Preceding NBAA’s Schedulers & Dispatchers Conference www.nata.aero/fbolc January 25-26 http://www.nbaa.org/events/sdc/2010/agenda/ January 26-29

5. Challenges And Opportunities Are On The Horizon In 2010. NATA’s FBO Leadership Conference Prepares You For Both. Why You Should Plan To Attend

6. Day 1 – January 25 Schedule 12:00 noon - 1:15 p.m. - Welcome Luncheon & Keynote Address 1:30 p.m. - 2:30 p.m. - The Future of Health Care & Impact on Your Business 2:45 p.m. - 3:45 p.m. - The Future of General Aviation Security 4:00 p.m. - 5:15 p.m. - Building Business Partnerships in a Recession 6:30 p.m. - 8:00 p.m. – NATA’s 70th Birthday Party Celebration 8:00 a.m. - 9:30 a.m. - Leadership Breakfast 9:45 a.m. - 10:45 a.m. - Airport & Community Relations 11:00 a.m. - 12:00 noon - How To Market Your Business At NBAA's Schedulers & Dispatchers Conference

7. NATA’s 2010 FBO Leadership Conference Features Nationally Recognized Experts This Year’s Headliners Include: • NFIB’s Dr. Robert Graboyes • The Ritz-Carlton Leadership Center’s Brian Grubb • NBAA’s Edward M. Bolen, GAMA’s Pete Bunce, NATA’s James K. Coyne & AOPA’s Craig Fuller • Port Authority of New York and New Jersey’s Ralph Tragale & McKinney Airport Development Corporation’s Kenneth Wiegand • NBAA's Chris Strong & Saundra Wirtz

8. NFIB Senior Healthcare Advisor, Dr. Robert Graboyes The Future Of Health Care And The Impact On Your Business As senior healthcare advisor to the National Federation of Independent Businesses (NFIB), Dr. Graboyes has tirelessly made sure that the voice of small business is heard loud and clear, especially in regards to the media. NFIB worked hard to earn a coveted seat at the table with healthcare policymakers on Capitol Hill and in the White House. Their top three priorities are addressing costs, choice and competition. NFIB’s Research Foundation has also done extensive work on healthcare policy, including a groundbreaking study that tested nine reform scenarios and their effect on small business. Other research looks at possible remedies for rising healthcare costs, the effects of an employer mandate and more.

9. The Ritz-Carlton Leadership Center’s Corporate Director, Brian Grubb Building Business Partnerships In A Recession The Ritz-Carlton Leadership Center is a pioneer in teaching others how to delight customers with the unexpected and how to incorporate service excellence seamlessly into company culture. Brian Grubb will discuss the essential leadership and service skills necessary to help secure your business' financial future.

10. Leadership Breakfast NBAA President Edward M. Bolen GAMA President Pete Bunce NATA President James K. Coyne AOPA President Craig Fuller Over the past year, the spirit of cooperation among aviation leaders has been strong, and the outlook remains so for 2010. These leaders have joined together to spread the word to Capitol Hill and the public at-large about the immense importance of general aviation to job creation and the American economy. This year, legislative proposals to raise taxes and fees on a vast range of American businesses as a means of dealing with the fiscal crisis appear inevitable. Join us for a breakfast and the first industry briefing of the year addressing these issues and other agenda items for 2010.

11. Port Authority of New York and New Jersey’s Assistant Director of Aviation Public Affairs, Ralph Tragale & McKinney Airport Development Corporation’s Executive Director, Kenneth Wiegand Airport & Community Relations Learn from some of the country's leading airport executives what aviation businesses can do to curb anti-airport activities and develop strong relationships with local communities and airport management. The New York and New Jersey Port Authority has made great strides in building positive relations within the community. Ralph Tragale will share stories of their success. Ken Wiegand is an experienced airport executive who has encountered many of the dynamic issues that exist between a general aviation airport and its surrounding community.

12. NBAA's Vice President of Membership Marketing, Chris Strong & Director of Seminars, Saundra Wirtz How To Market Your Business At NBAA's Schedulers & Dispatchers Conference The NBAA Schedulers & Dispatchers Conference is an annual educational event that provides timely and valuable information on topics of interest to those responsible for coordinating the use of business aircraft. The event includes hundreds of exhibits from aviation products and services providers. The 2010 event will be held from Wednesday, January 27, through Friday, January, 29 and will also be held at the Henry B. Gonzalez Convention Center. NBAA senior staff will guide you through efficient and effective marketing techniques to maximize your business at the Schedulers & Dispatchers Conference.

13. General Information FBO Leadership Conference Pricing: $295.00 per person Housing: All housing arrangements must be made through NBAA. Visit www.nbaa.org. Location: The NATA FBO Leadership Conference sessions will be held at the Henry B. Gonzalez Convention Center.

14. Sponsors .

15. Sponsorship Opportunities • The following sponsorship opportunities are currently available: • General Sessions • Party Banner • Luncheon and Keynote Address • NATA Anniversary Party • Visit www.nata.aero/fbolc or contact • Diane Gleason at dgleason@nata.aero or (703) 575-2050 for more information.

16. Questions? We will take your questions now or you may contact Diane Gleason at dgleason@nata.aero or 1-800-808-6282.