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masterclip

masterclip

MychaelSank
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masterclip

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  1. Masterclip Professional Animal Clipper Welcome to Masterclip Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty, but more importantly we carry all spare parts for our products so we can always service and repair your clippers, even when your warranty has expired. About Us Masterclip manufacture and retail direct to consumers our range of quality clipping products for dogs, horses, sheep and cattle. As we both manufacture and retail, we are able to offer exceptional value to customers backed up with first class customer service. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. At Masterclip our number one focus is the customer, always providing a first class service from our team of friendly and experienced staff, based at our offices in Leicestershire. We are passionate about clipping and serving our customers needs, that is why Masterclip is fast becoming the number one place to buy animal clipping products.

  2. Our range has been carefully selected, tried and tested and several of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty, but more importantly we carry all spare parts for our products so we can always service and repair your clippers, even when your warranty has expired. Delivery FREE delivery is included to mainland UK only. For all other areas, please ask for a quote. Orders received before 13:00 Monday to Friday will be despatched on the same day. For orders over £50 they will be sent by DPD and will go out on a next working day service. Please ensure you supply an email address and a mobile number as you will be given a one hour delivery slot. A signature is required upon delivery, so please consider this when stating your delivery address. Once your order has left our warehouse it is in the capable hands of DPD. Should you have any problems with your delivery, please contact us. For orders under £50 they will be sent by Royal Mail first class post. Special Deliveries Saturday or weekday morning deliveries can be arranged, but there will be a surcharge. Please contact us to request a price for either of these delivery services. If you need a parcel sending outside of the UK, please contact us for a quote. 
Returns Non Faulty If you find that the clippers are unsuitable or not exactly what you were looking for, you are welcome to send them back for a full refund. This must be done within 14 days of purchase. Your clippers must be returned unused and in the original packaging along with the purchase receipt. You will be required to arrange and pay for the return of the clippers and they should be well packed and clearly labelled. We recommend that you obtain a certificate of postage, along with adequate insurance if making a return. This will enable you to make a claim should your parcel get lost or damaged whilst in transit. Please download the RETURNS FORM and send in with your clippers Faulty Goods If there is a fault with your clippers, please call Masterclip on 0116 279 6900. We will arrange to collect the item and evaluate the problem when it is back in our workshop. After inspection the clipper will be repaired or replaced at our discretion and sent back out.

  3. Service and Repair We carry out all service and repair on any Masterclip clipper and our turnaround time is normally 48 hours. If you need to send your clipper in for repair, please complete the Service and Repair form below and send in with your clippers. Please ensure that you remove any clipper oil from the box. Blade Sharpening We use Shear Ease Ltd for a professional clipper blade sharpening service. Free post address: Freepost RTGX-JEHG-XTTH Shear Ease Ltd Cae Uchaf Rhosybol Amlwch LL68 9TR Telephone: 01407 832 800 Contact Us: Masterclip is owned and operated by: Outlandish Items Ltd PO Box 9173 Carlton Curlieu Leicestershire LE8 0SW Company no. 5465712 VAT no. 866296575 Contact Us Telephone: 0116 279 6900 Email: info@masterclip.co.uk

  4. Opening Hours Monday 09:00 – 17:00 Tuesday 09:00 – 17:00 Wednesday 09:00 – 17:00 Thursday 09:00 – 17:00 Friday 09:00 – 17:00 Saturday - CLOSED Sunday - CLOSED Bank Holidays – CLOSED VISIT OUR SITE:http://www.masterclip.co.uk/

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