complaint management system

1. Complaint management system Complaint management system manages customer complaints and analyzes complaint with the notion of maintaining and improving a manufacture’s quality of service process. This includes both negative feedback along with positive feedback. Customer complaint software significantly improves your company’s quality performance by providing the ability to respond quickly to customer complaints. This ultimately increase customer satisfaction and brand reputation. Complaint management system software monitors developing trends through integrated tracking and reporting. Benefit of customer management system:- Increase the level of customer care Increase level of customer satisfaction Streamline complaint management operation and reduce costs by improving response and cloud times Implement a global approach to complaint handling with multi site usage Automate the process of assigning complaints and relate investigate based on manufacturing location and product type NABD complaint management system is a management technique for assessing, analyzing and responding to customer complaint. Complaint management software used to record, resolve and respond to customer complaints, request as well as facility any other feedback.