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Extend the Life of your Dell EMC VNX Series

Dell EMC has moved its focus from the VNX Series storage to Unity for midrange storage. The Dell EMC VNX 5100, 5300, and 5300 were introduced in 2011. They will be ending their service life (EOSL) on December 31, 2020. Last year, Dell EMC ended support for VNX 5500-5700 and 7500. Despite these announcements, many organizations have made significant investments in VNX storage systems and will continue to extend their asset lives for years to follow.<br><br>

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Extend the Life of your Dell EMC VNX Series

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  1. Extended Life of Dell EMC VNX Series Dell EMC has moved its focus from the VNX Series storage to Unity for midrange storage. The Dell EMC VNX 5100, 5300, and 5300 were introduced in 2011. They will be ending their service life (EOSL) on December 31, 2020. Last year, Dell EMC ended support for VNX 5500- 5700 and 7500. Despite these announcements, many organizations have made significant investments in VNX storage systems and will continue to extend their asset lives for years to follow. Data Center managers can rely on third-party Dell storage maintenance for your VNX storage platforms even after Dell EMC ends support. Navigator Systems is the largest independent third- party IT maintenance firm in the world. It will permit you to enjoy many benefits and keep your VNX Series storage running. Increase the life expectancy of your assets Third-party storage maintenance allows users to keep their existing hardware while still receiving maintenance support. Customers report that they can eliminate OEM-related pain points, increase availability, and make it easier to work with one provider for multi-vendor asset assistance. Compare OEM support prices to save 50%-70% Third-party storage maintenance agreements will allow you to have greater control over operating costs and save you money on capital. Gartner's Market Guide for Third-Party Storage Maintenance was released in 2019. It concluded that TPM contracts could offer customers 50% to 70% off OEM support net prices. It is a great time to transfer the VNX2 Series products from Dell EMC VNX to a Third-Party Maintenance (TPM) provider to increase savings before the End of Life.

  2. Local access to spare parts for the Dell EMC VNX Series Wholly-owned spare parts for the Dell EMC VNX series are available at over 100 staffed service locations worldwide and hundreds of other stocking locations and can even be stored on-site at your location. All spare parts are original parts that include models and firmware. As long as spare parts remain, navigator systems can support your storage products. Increase Response Time, Routing, and Delivery for Dell EMC VNX series The first call response time is quick and takes less than 30 minutes. You'll be able to move to a TPM provider and get a fast response. It will allow you to forget about the slow responses from OEMs. Field engineers can usually be on-site within two hours if necessary. Support your Dell EMC VNX Series storage with the flexibility Because each environment is different, support models for Dell EMC VNX storage are flexible. You can mix and match services depending on your requirements and needs. You will also have one contact number for support because you are not tied to any particular vendor and can handle multiple OEM products. Engage a partner in Critical Situation Incident Management Your business will receive immediate support from both the field and support engineers in a crisis. Executive management and a service delivery manager are also available to help ensure that the situation is resolved quickly, regardless of its cause. Get proactive alerts Call-home monitoring tools that are proprietary provide proactive and automated alerts and error analysis, which ultimately leads to the dispatch of field engineers. Proactive alerts enable faster troubleshooting for Dell EMC VNX storage. Many IT companies have struggled to find cost savings and new ways to run their businesses in 2020. It is possible to save on support costs by switching to a TPM provider for Dell EMC VNX Series storage.

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