Managed IT Services & Functional Sourcing – Powering Transformation to Next-Generation Operations and Services

1. Managed IT Services & Functional Sourcing Managed IT Services & Functional Sourcing – – Powering Transformation Operations and Services Operations and Services: : Powering Transformation to to Next Next- -Generation Generation The Transforming IT Landscape and the Future of IT Operations: The Fourth Industrial Revolution is underway, signalling an end to the era of legacy applications and stunted business growth. Digital transformation is changing the way businesses are being run. IT leaders looking to ride this wave of change are redefining their business vision to align IT with outcomes being driven by the business. The advent of mobility, advanced computing, data and cloud technology, service-oriented architectures, network convergence, artificial intelligence, software-as-a- service (SaaS) and other trends have placed tremendous pressure on CIOs and IT operations teams to reach new levels of efficiency. According to the 2017 Worldwide Digital Transformation Predictions report by IDC Future Scape, which surveyed CEOs of Global 2000 companies, more than two-thirds of them stated that they have made digital transformation the center piece of their corporate strategy. Many enterprises are realizing the true potential of IT and are deriving value by making it an important part of their business strategy. NetEnrich Inc. 226 Airport Parkway Suite 550 San Jose, CA 95110 Phone: + 1 408-436-5900 www.netenrich.com/contact us

2. The future of IT operations rests on how well IT leaders can drive digital transformation initiatives in their organizations. However, it is one thing to envision change and another to have the right operational processes and capabilities to bring these ideas to fruition. IT leaders struggling to deal with technology and regulatory changes in IT operations are turning to service providers. To meet this growing demand, service providers must offer the benefits of flexibility, and scalability and should continually upgrade their skills and services to stay on top of market trends. Research consultancy IDC reported that the global IT spend crossed the $4.5 trillion mark in 2017. IT is quickly changing from a reactive function to a function that helps deliver business outcomes. Why is supply not matching the demand? Why is supply not matching the demand? While the tangible benefits of using service providers may seem to outweigh the risks, it is the service providers who may not be ready to scale at the expected rate of growth. To meet the rising demand in the market, service providers would do well to offer transformation, optimization and managed services to help their clients optimize the business and IT operations in their organizations. However, they may either lack the right expertise, capabilities or resources to offer such services, while keeping pace with technology evolution. Challenges faced by service providers Challenges faced by service providers: : Declining ROI Margin pressure Increasing OPEX Talent retention Client retention Consistent service Scalability Service diversification Know More about How to overcome these Challenges faced by Service providers and Managed IT Services through Functional Sourcing is the Secret to Service Provider Growth. http://bit.ly/2FlTj3X NetEnrich Inc. 226 Airport Parkway Suite 550 San Jose, CA 95110 Phone: + 1 408-436-5900 www.netenrich.com/contact us