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Facing real time issues while customizing software , Let Netsmartz do it all for you. At Netsmartz our people ensuring there is adequate overlap with your time zone,efficient communication,full ownership of projects,we ensure the resources receive training if needed,We have state-of-the-art communication facilities with enhanced video conferencing equipment and high-speed Internet,never face a manpower crunch or have to pay for resources you donu2019t need,IP Ownership: rest assured that the assets and code we develop will always belong to you
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Toll Free Number: 1-888-661-8967 Global Technology Solutions Partner How DanubeNet’s dedicated team of designers and developers at Netsmartz is adding value to DanubeNet’s driving school software. http://www.danubenet.com/Home.htm THE CLIENT DanubeNet is the no. 1 provider of driving school software in North America. The software is used extensively by over 300 driving schools in US and Canada. DanubeNet's dedicated team at Netsmartz has been responsible for developing and maintaining their driving school software from the past 11 years. The software takes care of student enrollment and scheduling of students’ driving sessions, classroom training and other appointments. There is a Custom Report Center where the Admin can track Sales, Student Data, State Report Data, Student Certificates and Student and Staff Logs. Communication is handled through email and mobile messaging managed through the software. “I attended a conference in CA today, where I showcased my products, and just so that you know, it is the largest conference for the driving school industry, and I was able to sign up 20 new schools immediately in my booth. This takes me to a total of 300 schools who are now actively using my products. This would have not been possible without my team @ Netsmartz. A BIG thank you and just wanted to let you know how knowledgeable and hardworking your team is. I'm pretty sure I will have a team of about 50 people in the next 2 years.” -Anatolij Petrov, CEO, DanubeNet CHALLENGES + Over 300 schools use the software and 10-20 new schools are being added every day. This explosive growth is slowing down the performance of the software + The software needs to be compliant with changing driving authority regulations and needs to be tweaked accordingly
Toll Free Number: 1-888-661-8967 Global Technology Solutions Partner + Real-time issues and customization requests of driving schools needed to be addressed as they come up + DanubeNet always needs quick turnarounds + DanubeNet's software needs to keep pace with new technologies to stay ahead of the competition HOW IT WORKS Single Point of Contact There is a dedicated Project Manager who is the single point of contact (SPOC). He works in the US time zone and interacts with the client on a daily basis to discuss new developments, customization and real-time challenges faced by end clients. Part of the DanubeNet team at Netsmartz TECHNOLOGIES USED Hybrid BYT Model with overlap of working hours with the US Team members have staggered timings so they can be at hand to communicate with the client in US working hours. A couple of team members for technical support are also present in US working hours and on weekends in the office for any urgent requirements. TMS Module There is a TMS module (Ticket Management System) developed for the driving schools (end clients) where they can track/report issues or customization they want to get done. The Tech team receives the end client requests from the TMS and works on these as per the priority of the tickets in the TMS. Besides 24x7 support to clients, there is special Tech support on holidays. RESULTS Processes followed: Agile Development Methodology The Agile approach is followed for new developments and a daily Scrum meeting is held for discussing the tasks at hand. + DanubeNet started with a single dedicated resource and today their team at Netsmartz has grown to 15 members + DanubeNet has emerged as a leading provider of driving school software -it is actually no.1 in the US and Canada and 10-20 new driving schools sign up for the software every day THE TEAM Current Team size: 15 members including Developers, QCs, UI designers and the Project Manager MVC/ASP.NET + The number of DanubeNet’s clients has grown to over 300 from just one at the start + The BYT model provides DanubeNet all the benefits of having their own team without the hassles of hiring and training
Toll Free Number: 1-888-661-8967 Global Technology Solutions Partner WHY BUILD YOUR TEAM @ NETSMARTZ? + At Netsmartz our people are fluent in English and you will have no issues communicating with them + We have state-of-the-art communication facilities with enhanced video conferencing equipment and high-speed Internet + We tackle the time zone difference by ensuring there is adequate overlap with your time zone + We scale your team up and down as per requirement so you never face a manpower crunch or have to pay for resources you don’t need + Once your team reaches a certain size, a Project Manager is appointed who spends more time in your time zone for efficient communication + IP Ownership: rest assured that the assets and code we develop will always belong to you + Our people take full ownership of projects rather than behaving like hired hands + If you need a particular technology for your project, we ensure the resources receive training if needed ABOUT NETSMARTZ Headquartered in Rochester, New York, with multiple offices across the globe, Netsmartz is a CMMi3 & ISO 9001:2008 certified company. Formed over 17 years ago, we currently have more than 1000 employees, a rich experience of successfully executing 2000+ projects and working with small companies to Fortune 1000 clients. Netsmartz Global Delivery Center, Chandigarh, India Company Certifications ISO/IEC 27001:2013 CERTIFIED Individual Certifications
NETSMARTZ LOCATIONS OSLO TORONTO ROCHESTER CHANDIGARH LOS ANGELES MOHALI GURGAON SINGAPORE Rochester, NY 332, Jefferson Road Rochester, NY 14623, US Phone: +1-585-340-1166 Oslo Gjekstadveien 36 3218 Sandefjord, Norway Phone: +47 97653546 Chandigarh Netsmartz House, Plot no. 10, Rajiv Gandhi Chandigarh Technology Park, Chandigarh - 160101 Phone: +91-172-5055200 Los Angeles, CA 200 Spectrum Center Dr Irvine, CA 92618, US Phone: +1-949-813-3114 Singapore 16 Raffles Quay, #33-03 Hong Leong Building, Singapore 048531 Phone: +65-9450-4800 Mohali IT-C-6, Sector 67, Mohali – 160062, Punjab, India Phone: +91-172-3068070 Toronto 545 King St W, Toronto ON M5V 1M1, Canada Phone: +1-647-542-0114 Gurgaon 9th Floor, JMD IT Megapolis Sector 48, Sohna Road Gurgaon - 122001 Phone: +91-124-4978466 Global Technology Solutions Partner Like to find out more about how you can Build Your Team@Netsmartz? If you need to know more about how we can help you get your dedicated team, do get in touch. We can set up a meeting at a time suitable for you. Toll Free Number: 1-888-661-8967 sales@netsmartz.com http://www.netsmartz.com/software-development/ build-your-team-netsmartz/ ROCHESTER LOS ANGELES TORONTO OSLO SINGAPORE CHANDIGARH MOHALI GURGAON HQ: 332 Jefferson Road, Rochester, NY 14623, Phone: 1-585-340-1166