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Prolonged waiting times<br>One of the major problems that customers face is that they have to wait in long queues which eats up a lot of their time and makes them frustrated and annoyed.<br>
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ChallengesfacedinFuelIndustry Prolonged waitingtimes One of the major problems that customersfaceisthattheyhavetowaitin long queues which eats up a lot of their time and makes them frustrated and annoyed. Lackofcustomerretentionstrategy Customer retention is at a major risk as many customers would avoid coming to fuel stations with long queues. Instead, theywouldpreferastationwithlittleorno queue. Rush hourchallenges Serving during the rush hours gets chal- lenging for the fuel stations as they’re underpressuretoserveasmanycustom- ers as possible ensuring that they don’t loseoutonanyofthem. Inconvenient paymentmethods Customersmusthavetheirwalletshandy for the payment; if they forget their cash/cards,theywon’tbeabletofilltheir tanks leading to further disappointment andfrustrations. Lackoftrustandtransparency Manytimes,customersdon’ttrustthefuel stations and are always in the suspicion if theywouldbecheatedandchargedmore thantheamountoffueltheyfilled. Fuelexpensestrackinghassles Trackingoffuelexpensesisatedioustask for the customers as they need to manually maintain a record of each transaction for every vehicle that they own.
Solutions byDigiPay Semi AutomatedRefilling Fully AutomatedRefilling
Semi – AutomatedSolution Using QRCodes No hardwarerequired Allowuserstopaydirectlyusingtheirwallet
Semi AutomatedSolution Customers addVehicles 01 Amountgetsdeducted fromcustomer’s wallet Customer enters theamount /quantitytobefueledin QRSCANNING 05 02 SCAN 04 FuelRetailStaffscans user generatedQR 03 Dynamic QRis generated
Fully AutomatedSolution Using RFIDtechnology Special hardware arerequired Allowuserstopaydirectlyusingtheirwallet
Fully AutomatedSolution FuelDispenser Nozzle scans theRFID FuelDispenserissetto ‘0’ and userinputted amount is setautomatically Amount automaticallygets deducted from customer’swallet Customer presets the amount/quantitytobefueledin RFID tagis attached tovehicle Customersadd Vehicles
Features Automated fuelling Quantity assurance Loyalty& Rewards Cashless Transactions Complete UserControl E-statements &E-invoices Track Expenses Findnearby fuelstations
Benefits toCustomers Easy PaymentProcess Track fuel expenses 100"% transparency Multiple PaymentModes Cashbacks & LoyaltyPrograms
BenefitstoFuelRetail Foresee fasterfuelling Add a greater value addition Make payments extremelysimple Enhance convenience tocustomers Operationalefficiency Reducing queuesat these pumps IncreaseRevenue Efficient rush hourmanagement
Any questions? Feel free to contact uson hello@digipay.guru +91 9574078295 www.digipay.guru hello@digipay.guru