Ad hoc Collaboration - Scalability

1. Ad hoc Collaboration - Scalability Kristie Kosaka Boeing Company Internet 2 Meeting

2. Boeing’s Global Scope ar • 2002 sales were $54.1 billion from customers in 145 countries • International sales are more than 33 percent • More than 156,000 employees in 38 states in the U.S. and 70 countries • Nearly 11,350 suppliers in 66 countries • Research, design and technology development centers and programs in multiple countries • Manufacturing partnerships with companies around the world Office Locations Companies that change and adapt in a rapidly changing global economy will survive, grow and prosper Internet 2 Meeting

3. Boeing Business Units Internet 2 Meeting

4. With Whom: Other Boeing personnel & on-site contractors Our customers Commercial Government – U.S. and international Partners / Suppliers / Sub-contractors Others – e.g. universities, consortiums How: Asynchronous - e-mail, voice mail, file transfer Real-time Instant messaging / text messaging Video conferencing Web conferencing Teleconferencing White boards Boeing Collaboration Internet 2 Meeting

5. Variety – Devices, Access, Security • Mixed - Web-enabled applications • COTS • Home-grown • Intranet / Internet • Group size • A few people • Hundreds of people concurrent • Thousand of people • Roles and Domain based • Boeing employee • Non-Boeing – Customers, Suppliers, Partners, Other Alliances Internet 2 Meeting

6. PrincipleThe computing infrastructure will be secure. Secure means:-meets legal, regulatory and business requirements and yet usable -takes into account globally dispersed enterprise users -is platform transparent and  interoperable-preferably can incorporate security as an external serviceRationale-Increasing emphasis on collaboration among customers, partners, suppliers and employees spanning the globe-Requirements to integrate securely across diverse heterogeneous systems owned or operated by non-Boeing entities -Need for a consistent security model in an environment where content is managed among multiple systems Implications1. Zoning and Compartmentalization2. Moving away from Intranet characterized as “softcore-hardshell” to permit collaboration with users outside Boeing Intranet3. Barrier free collaboration with partners4. Encryption and security perimeter transformation5. Security infrastructure based on open standards Boeing Secure Infrastructure Principles Internet 2 Meeting

7. What Boeing needs • Increasing need for a method to quickly establish secure ad hoc collaboration • Easy to do • Low cost • Ensure appropriate security • Based on confidence in user identity • Privileges should be dynamic, and change as the roles and relationships change • The Internet is the backbone for much of our collaboration efforts Internet 2 Meeting

8. Current Situation • Master Corporate Directory for access to Boeing network (inside Firewall) • non-Boeing access via Reverse Proxy VPN • Access granted on a per system basis by owners • Some access to site outside firewall • Externally hosted sites – via other service providers – e.g. Exostar • Authentication • NT logon • Personal Certificates • Smart Badges • Application Access • Varies widely Internet 2 Meeting

9. Boeing’s Collaboration Services Program • Business Challenges • Shareholders demand an optimized workforce • IS infrastructure varies widely among connecting Partners • Global sites have need to conduct virtual daily business • Strategy is design/build anywhere, anytime • Multiple divisions are deploying conflicting collaboration tools to meet immediate needs • Wireless productivity integration of business functions to devices (business and factory) • Collaboration Services: • WorkFlow Management • Virtual Team Rooms • Desktop Conferencing • B2B Secure Conferencing • Desktop Data Conferencing • Desktop Video Conferencing • Document Management Service • Unified Messaging • Streaming Video • Messaging • Strong Encryption • Instant Messaging • Outlook Web Access • Benefits • Reduces cycle time, costs, and transactions • Builds virtual relationships • Promotes working together • Supports global design and business activities – design anywhere, anytime • Extends business office into Virtual Office space Internet 2 Meeting

10. Virtual Teaming Collaboration Tools – in use at Boeing today • Desktop Cameras • ForumPass • Group Share or Intranet site • Instant Messaging/Chat • Sharepoint • Smartboard • Streaming Media • Teleconference • Unified Messaging • Virtual Team Rooms • WebEx Internet 2 Meeting

11. Boeing is Implementing VTR Collaboration Through Three Standards eCollaboration • Boeing-to-external: Programs • Managed / Integrated • Workflow Controls • System Integration • Data Relationship Mgmt Workflow Automation Directory/Security Repository Supplier(Exostar /ForumPass) Search Integration Services Team (Sharepoint) • Boeing-to-external: suppliers/partners • Quick Setup and Use • Project and data management controls • Adds Geometry viewer • Highly Secure • Boeing Internal • Ad Hoc • M/S Office-centric Internet 2 Meeting

12. A Few Scenarios • Problem resolution • Product accident • Product definition • Consortiums / Alliances • Network Centric Operations • Business • Military Internet 2 Meeting

13. Means Implies Implications of NCO TODAYTOMORROW Stove-piped  Interoperable Sum of systems  System of systems Matrix of operations  Network centric operations Independent  Interdependent Directed  Dynamic & self-organizing Verified states  Propagation unpredictable Segregation  Interaction Functional  Emergent Designed  Evolved Internet 2 Meeting