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1. 1 The Regional MBL CUSO Executive Briefing
May 27, 2009
4. Agenda The case for Member Business Services
How Credit Unions Get in the Game
The Regional MBL CUSO Model
Opportunities in the Local Market
5. Recent Financial Industry History
1988 -- 1994: S&L Crisis, Bank Failures
1994 -- 1998: Automation / Centralization
1998 -- 2004: Redefining and Refocusing
2004 -- 2008: Lending Rollercoaster
2008 -- The Meltdown
2009 - -The Opportunity
6. The Rochdale Group
7. The Banking Problem: Too few loan officers chasing bigger accounts
No service or relationship for micro business
Sole proprietors, small entities and many self employed professionals left underserved
Banks looking for deposits
MBOs are at risk
Recently, many have closed doors to small business
8. Credit Union Challenges CUNA/CUEG forecast is flat
Auto lending will continue to be slow
Mortgage lending will continue to be slow
Delinquency will increase
Occupancy and Compliance costs rising
Industry continues to consolidate
Need member growth and income sources
9. The Opportunity in Business Services: Make larger, variable rate loans
Acquire larger deposit balances
Open more accounts
Increase Interest and non-Interest income
Improve ROA
Channel market to employees and families
Compatible with all core systems
10. The Anatomy of Small Business Structure and life cycle
Distribution how big is the market?
Opportunities in the local market
16. Distribution of Small Businesses # Small Businesses
177,000
270,000
800,000
4.8 Million
20.6 Million
17. Distribution of Small Businesses # Small Businesses
177,000
270,000
800,000
4.8 Million
20.6 Million
18. Distribution of Small Businesses # Small Businesses
177,000
270,000
800,000
4.8 Million
20.6 Million
19. Distribution of Small Business The Opportunity: small businesses in key markets:
Rapid City 7,864
Bismarck 4,823
Minot 2,890
Omaha 24,941
40,518
20. Distribution of Small Business The Rapid City Business Services Market:
Select Industries:
Automotive Services 299
Healthcare 576
Agricultural 386
Professional Services 346
Business Services 373
Printing Publishing 159
21. Distribution of Small Business The Rapid City Healthcare Services Market:
Offices of MDs 241
Dental offices 70
Offices of health practitioners 68
Offices of Chiropractors 41
Health services 35
Specialty outpatient facilities 23
Skilled Nursing Facilities 18
Optometrists 17
22. The Opportunity
Small Business has quickly gone from underserved to
THE UNDERSERVED
24. How Credit Unions Get in the Game
25. Regional MBL CUSO, LLC A multi-credit union owned centralized credit underwriting, documentation, participation, servicing and training / internship facility that enables its owners and subscribers to compete effectively for highly profitable member business loan, deposit and business services relationships.
26. Business Services CUSOs
28. Example: MBL CUSOs in Texas
29. Chicago: Spectrum Business Resources, LLC
32. Cooperative Business Services, LLC
33. Cooperative Business Services, LLC
34. Regional MBL CUSO Advantages: LOCAL ownership / control benefits credit unions
LOCAL underwriting benefits members
LOCAL internship facility benefits employees
LOCAL /standardized underwriting benefits Regulator & examiners
LOCAL independent participation network mitigates credit risk, enhances earnings
35. Each Credit Union Owner offersCompetitive Member Business Solutions Credit
TBL
STN
CRE
LOC
VISA
Deposit
Checking
Savings
Money Market
CD
36. The Rochdale Solution CUSO
Organizational Mtgs
Business Plan
Financial Projections
Operating Agreement
Participation Policy
Vendor Presentations
Technology
CEO Interviews
Formation Facilitation
Credit Union
Market Evaluation
Competition Analysis
Product Plan
Loans
Deposits
Business Services
MBL Policy
Participation Policy
Staff Evaluation
37. Average CU Investment and Return $15,000 - $20,000 per CU direct expense (NOT $250,000 - $400,000)
$100,000 - 150,000 returnable investment
Like a 36 month CD
ROI components:
Share of profit distribution from LLC
Loan interest income
Deposit income
Fee income
Member growth and retention
38. Summary Mortgage and Auto lending flat
Operating & Compliance costs rising
Business Services Offers
Variable rate, larger loans
Multiple deposits and fees
Channel marketing
MBL CUSO = economies of scale/scope everybody wins.
39. Where do we go from here? Agree you need to offer Business Services
Agree that regional CUSO is best approach
Identify like-minded Credit Unions
Find a good consultant to guide process
Commit to concept (pre-organization)
Commit to the collaboration
Commit to growth and enhancing member value
40. MBL CUSO Launch Timeline
41. The Rochdale Group