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5 Benefits Of Cloud PBX In Healthcare Industry

The healthcare industry needs constant interaction with its customers and patients. Here are 5 ways how a Cloud PBX system can benefit the healthcare industry.

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5 Benefits Of Cloud PBX In Healthcare Industry

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  1. 5 Benefits of Cloud PBX in Healthcare Industry

  2. In an industry where each second counts, it is important to have a reliable communication setup to connect with patients. A Cloud PBX system is one such way for the healthcare industry. Let’s take a look at 5 ways how Cloud PBX benefits the Healthcare industry.

  3. 1. Cost Reduction ▪ No physical hardware is required as everything is available on the cloud. ▪ Customisable plans according to the needs of the healthcare industry. ▪ Offers low cost internal and external calling. ▪ Long distance communication without any extra charge.

  4. 2. Interactive Voice Response (IVR) ▪ Eliminates the need of an extra medical staff to route calls. ▪ Provides self-help option for patients. ▪ Patients can inquire about medicines and prescriptions without coming to the hospital.

  5. 3. Multiple Extensions and Unlimited Channels ▪ Have different extension for each department to provide ease to the patients. ▪ Easily add more extensions whenever required. ▪ Never miss a call due to lack of lines with unlimited channels.

  6. 4. Remote Consultation ▪ Give advice to patients in remote areas. ▪ Those who are unable to come to the hospital can talk to a medical staff over call. ▪ Patients can get prescriptions and suggestions for minor issues. ▪ Allow conferencing with medical staffs in remote areas to educate them.

  7. 5. 24x7 Availability ▪ Transfer call to any device that you prefer. ▪ Medical staffs are available to consult even in case of an emergency. ▪ Medical staffs can communicate with the patients on any device when they are not in the office. ▪ No patient is lost as medical staffs are always available.

  8. For the healthcare industry, patients are always the first priority. Hence, providing an immediate and accurate customer experience is important. With a Cloud PBX they can ensure that the patients are always put first. Connect with Acefone today to get your business a Cloud PBX too!

  9. About Us Acefone delivers cloud-based communication services like hosted phone system, free phone number, and contact centre solutions. We offer services to the healthcare industry that bring you experience of customisable features with cost effective plans. To know more visit: www.acefone.co.uk or you can call us at: 0800-084-3663

  10. Check Out Some Other Slideshares Connect With Us

  11. References • How Hosted Phone System Is Changing The Healthcare Industry – Acefone • Image Credits - Shutterstock

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