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BPMN and Business-Empowered Process Implementation: A Panel Discussion

BPMN and Business-Empowered Process Implementation: A Panel Discussion Bruce Silver BPMS Watch and BPMessentials.com Bruce@brsilver.com Topics for Discussion Business-empowered implementation What it is and what it isn't How BPMN factors in Does it work in practice?

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BPMN and Business-Empowered Process Implementation: A Panel Discussion

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  1. BPMN and Business-Empowered Process Implementation:A Panel Discussion Bruce SilverBPMS Watch and BPMessentials.com Bruce@brsilver.com © Bruce Silver Associates 2008

  2. Topics for Discussion • Business-empowered implementation • What it is and what it isn't • How BPMN factors in • Does it work in practice? • What should be the boundaries between what business does and what IT does in the collaborative effort? • What skills are needed for business and IT to make this work • How does it differ from traditional solution development? • What are some tips for making business-empowered implementation successful? © Bruce Silver Associates 2008

  3. What is Business Process Management? • A new management discipline • Cross-functional view of the business © Bruce Silver Associates 2008

  4. What is Business Process Management? • A new software technology: the BPM Suite (BPMS) • Not a “stack” but an integrated platform to… • Document/analyze, automate, integrate, monitor, improve business processes SOA Middleware BAM ERP PerformanceData Legacy ProcessEngine Integration Framework ExternalServices Rule Framework Modeling Design Rules Human Task Framework Business IT User User User © Bruce Silver Associates 2008

  5. What is Business Process Management? • A new style of implementation • Business-empowered • Collaborative/iterative… not waterfall • BPMN is the key SOA Middleware BAM ERP PerformanceData Legacy ProcessEngine Integration Framework ExternalServices Rule Framework Modeling Design Rules Human Task Framework Business IT User User User © Bruce Silver Associates 2008

  6. SOA Middleware BAM ERP PerformanceData Legacy Round trip ProcessEngine Integration Framework ExternalServices Rule Framework Modeling Design Rules Human Task Framework Business IT User User User Business-Empowered Implementation • Traditional implementation uses process model as “requirements” • Implementation starts over in a separate tool • Different process metamodel, data model, programming model… • Changes in design lose sync with the model • “Roundtripping problem” © Bruce Silver Associates 2008

  7. SOA Middleware BAM ERP PerformanceData Legacy ProcessEngine Integration Framework ExternalServices Common tool 2 perspectives Modeling(BPMN) Business Rule Framework Rules Design Human Task Framework IT User User User Business-Empowered Implementation • BPMN the key to second generation BPMS • Tool shared by business and IT • One process metamodel, data model, programming model • No more roundtripping problem • True integration of modeling and design © Bruce Silver Associates 2008

  8. What is BPMN? • A diagramming notation for business process models • An OMG standard • Shared by business and IT • Familiar to business • Swimlane-style flowchart • Just 3 basic shapes • Expressive and precise semantics for IT • Underpinning of actual executable implementation • Lightweight, methodology-neutral • Just the activity flow(orchestration) • Can be used with wide variety of analytical methodologies © Bruce Silver Associates 2008 1-8

  9. Making Models Executable • Implementation design done by IT • Layer executable detail on top of model activities • BPMS provides a “BPMN engine” © Bruce Silver Associates 2008

  10. Benefits for Business… and IT • Faster time to value • More responsive to changing requirements • Get it right the first time • Shared commitment by business and IT • A better visual “language” for solution requirements • Exception paths shown explicitly in the model • Shared visual context for performance monitoring © Bruce Silver Associates 2008

  11. Are You Ready? • Business-empowered implementation demands new role • “Business Process Expert” (BPX) • Straddles business and IT • Defines the end-to-end process model • Starting point for process implementation • Effective BPMN modeling is the critical skill • Ability to create models that are… • Conformant with semantics and rules of the standard • Complete description of exception paths • Understandable by business • Solid underpinning for implementation properties • Compatible with particular BPMS • A higher bar for BPX education and training © Bruce Silver Associates 2008

  12. Our Panel • Tom Debevoise - CTO, Tipping Point Solutions • Jason Woodruff - Director, Like Minded People Ltd • Daniel Oneufer - Project Manager, Computer Aid • David Frankel - Lead Standards Architect for Model-Driven Systems at SAP Labs © Bruce Silver Associates 2008

  13. For More Information • Training in Process Modeling with BPMN • 2-day public classes via BPM Institute • hands-on + individualized feedback on exercises, • Chicago (April), DC (June), San Francisco (Oct), New York (Nov) • http://www.bpminstitute.org/index.php?id=523 • Online/on-demand - Flash video + hands-on + individualized feedback on exercises • http://www. bpmessentials.com • Free education on bpx.sap.com • Article series: BPMN and the Business Process Expert • https://wiki.sdn.sap.com/wiki/display/BPX/Process+Modeling+with+BPMN+-+Article+Series • 6-part Flash eLearning: Process Modeling with BPMN • https://wiki.sdn.sap.com/wiki/display/BPX/Process+Modeling+With+BPMN © Bruce Silver Associates 2008

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