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Objectives. Introduce the concept of
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1. Emergency Management Planning for Universities and Colleges Eric Klingensmith, Psy.D.
Post-Doctoral Fellow/Coordinator Critical Incident Response Team
Grand Valley State University’s
Counseling Center and Housing/Residence Life Offices
klingene@gvsu.edu
2. Objectives Introduce the concept of “All Hazards” concept of Emergency Management/Planning.
Introduce the four phases of Emergency Management.
Discuss application of the phases of Emergency Management in University and College environments
Introduce planning questions for Universities and Colleges.
3. What is an Emergency/Disaster “Disasters are the final exam for a community, when they have not even taken the course.”
(D. O’Nieal, Superintendent of the National Fire Academy - From: Emergency Management for Universities and Colleges Workshop - Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD)
4. Emergency Management Emergency Management is…
A system that deals with events that potentially can cause…
Injuries and death
Property damage
Disruption of campus community life
(From: Emergency Management for Universities and Colleges Workshop - Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD)
5. All-Hazards Approach Completing a Hazard Analysis
Foundation to all emergency planning efforts
Should be one of the first steps in designing an emergency program
Examining vulnerability as well as potential impact of all types of hazards.
Planning for not just the “big ones”, but also the little ones (“everyday crises”).
6. Different Types of Crises, Emergencies, and Disasters Man-made
Natural
Fast/Rapid Occurring
Slow Occurring
Commonplace for Setting/Environment (historical)
7. Some “Unique” Hazards for Universities and Colleges Unsafe and antiquated infrastrucutre/buildings
Hazardous Materials (HAZMAT)
Research/production
Transportation
Explosions/fires
Power outages
Medical/Public Health Severe weather
Wind
Flooding
Terrorism
Student uprisings/unrest
Special Events
Traumatic events
Murder
Serial rape
Kidnappings
Death of students
8. Four Phases of Emergency Management
9. Mitigation Effort to correct, prevent, or reduce the impact of an identified problem.
“An ounce of prevention is worth a pound of cure.”
Some ways to mitigate:
Modify the hazard by removing it all together or controlling its size, amount, etc.
Keep the hazard away or keep people away from the hazard.
Adapt to the hazard.
Early warning, education, etc.
10. Preparedness Can’t mitigate from all disasters or situations.
So, how are you going to respond when something does happen.
EOP’s – Emergency Operation Plan versus
EAG’s – Emergency Action Guidelines
All of your campuses/areas included in the planning?
11. Preparedness (cont.) Disaster Assumptions vs. Reality
What happens when a fire alarm is sounded in a dorm?
What happens when tornado sirens go off?
Whose going to respond to help (emergency services/first responders, staff, faculty, students, etc.)?
How long will it take for them to get there?
Things to identify
Roles/Responsibility (staff, faculty, students, etc.)
Including: Media Relations (PIO), Financial
Potential problem areas (i.e. traffic control and flow)
Needed facilities and associated resources (media center, staging areas, evacuations sites, quarantine areas, reunification centers, Emergency Operations Center (EOC)).
Outside/community resources and are they a part of your planning and preparedness discussions.
12. Special Planning Concerns for Higher Education Institutions Academic timeframe
When can you fit this all in?
How are you going to train personnel/students?
Up’s and down’s of campus/area population
Accountability issues
Students/faculty/graduate assistants/staff/visitors
During the day and after hours
Research labs and technical hazards
What hazardous materials are on the campus?
Research into controversial topics and areas? Threat from terrorist or radical groups?
13. Special Planning Concerns for Higher Education Institutions Special need populations
Disabled
Diversity
Visitors and special events on a campus
Large number of people in a concentrated area
Controversial speakers, topics.
(From: Emergency Management for Universities and Colleges Workshop - Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD)
14. Practicing Preparedness PRACTICE, PRACTICE, PRACTICE!
As your campus changes does your plan change with it? And do you practice the changes?
Train – Practice – Evaluate Plan
Evacuations, lockdowns, COMMUNICATION, New personnel, equipment.
Tabletops and other exercises
Progressive over several months
Includes internal as well as external resources
Less realistic and intensive, to very realistic, expensive, and intensive.
15. Response Notification and Warning
Immediate Life Safety
Search and Rescue
Treatment of injuries
Evacuation, lockdown, transportation
CERT Teams? (Community Emergency Response Team)
Campus welfare
Care and accountability
Damage assessment
Reunification centers
Property/Security
Protective measures
Identification of critical facilities and services
Minimize secondary damage
Continuity of operations
16. Assess the Event What has happened?
How did it happen?
Who and what is affected?
People
Facilities (checklist for building inspections)
Equipment
What will it potentially impact in the future?
What steps will you take to recover from this event?
17. Response and Recovery Who is in control?
Who is authorized to write the checks?
How is your school’s response organized?
How is your school going to fit into community response?
How is communication handled during these phases?
How are offices and departments going to coordinate and work together?
Get to know the “lingo” and perhaps similar structures and organization.
Is this a crime scene?
18. Recovery Phase for Universities PERCEPTION, EXPECTATIONS, and COMMUNICATE
Mass care needs (food, water, shelter, clothing, etc.)
Post traumatic stress (students, faculty, staff, visitors, families, ALL LEVELS!)
Plans for emotional recovery
Victim recovery and associated family needs, expectations, etc.
Collection and returning of personal belongings
Reopening and re-entry issues
Alternate office operations (continuity of operation issues)
Alternate campus classrooms
Cancelled rescheduled events
Alternate housing
Donated goods and spontaneous volunteers
Who are you going to let on to your campus to help?
Memorials, funerals, anniversary dates, site visits
Review and evaluation of plans
19. Resources and References Emergency Management for Universities and Colleges Workshop. Lori Hornbeck, Asst. Training Officer – Michigan State Police-EMD. 2003. Grand Valley State University, Allendale, MI.
Federal Emergency Management Agency (www.fema.gov)
Online training
Information about Community Emergency Response Teams (CERT)
Your State and Local Emergency Management Department (LEPC)
Your local American Red Cross (www.redcross.org)
A Practical Guide for University Crisis Response (www.universitycrisisresponse.com)
HEC/News Alcohol, Other Drug, and Violence-Related Incidents (www.edc.org/hec/news/hecnews/incidents/)