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How Technology is Changing Our Shopping Experience

With technological advancements coming thick and fast, the customers are coming across a host of features and benefits in online shopping. The merchants need to not only ensure that they provide these features which the customers have come to expect but also adopt fresh innovations to get ahead of the competition.

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How Technology is Changing Our Shopping Experience

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  1. Payment Gateway Selection: 6 Factors to be Considered

  2. 1.Anytime Shopping: The Entire Shopping Process From Start To End I.E. Researching The Product Till The Final Purchase Is Possible Digitally Any Time Of The Day Or Night And Can Be Concluded Swiftly.

  3. 2.Smart Technologies For Smart Choices: The Modern Customer Leverages Technology To Make Sound Purchase Decisions. Often, E-commerce Sites Have Subscription Services Whereby The Items Are Delivered To The Customer On A Regular Basis.

  4. 3.Real-time, Uninterrupted Support: The Merchants Need To Stay Connected With Customers To Ensure Their Return. Chatbots That Readily Answer Customers’ Queries And Enhance Their Satisfaction Can Help.

  5. 4.AI To Derive Insights: AI Can Be Used To Improve Service Levels And Provide Customized Options. This Would Ensure Lower Chances Of Sales Returns.

  6. 5.Smooth Payment Process: The Customer Should Be Able To Easily Navigate Through The Website To The Payment Gateway And Check Out In Minimum Time.

  7. 6.Secure Payment Processor: The Online Payment Platform Must Maintain Confidentiality Of Customer Information And Card Details.

  8. 7.Customer Reviews: It Is Vital That Merchants Enhance Customers’ Shopping Experience. Positive Reviews From Happy Customers Would Help The Hesitant Customer Make Up Their Mind.

  9. 8.Intuitive Website: The Webpage As A Pop-up Could Guide The Customer Till The Checkout. This Would Help Ensure That The Customer Doesn’t Move To The Website Of A Competitor.

  10. 9.Knowledge Bytes: Achieving A Sales Transaction Is Easier With An Informed Customer. All The Information About A Product Should Be Available At A Customer’s Fingertips.

  11. Merchants Need To Keep An Ear To The Ground And Provide E-commerce Solutions As Per Evolving Customer Requirements And Technologies.

  12. Thank You !Would Love to Hear From You PayTabs Office No. 3505, Concord Tower, Dubai Media City City: Dubai Country: United Arab Emirates Email: paytabsuae@paytabs.com Phone: 971 4 557 8920 Mobile: 971 55 280 5739 Website: https://www.paytabs.com/en/ Know more about- How Technology is Changing Our Shopping Experience

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