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We have a dedicated team to perform all service related duties. We send our personnel to install, service and repair your appliances. Our services are top notch so that you need not worry about any problems later.
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ABOUTVOLTAS India'slargestairconditioningcompanyandoneoftheworld's premierengineeringsolutionsprovidersandprojectspecialists. FoundedinIndiain1954 byVolkartBrothersandTatas Offersengineeringsolutionstovariousindustries. HeadquarteredinMumbai,25officesand200+servicecentrespan- Indiaand6officesoverseas. Voltas provided the air-conditioning for the world's biggest ocean liner,theRMSQueenMary2andalsotheworld'stallestbuilding,the BurjKhalifa
ACCOLADES 1993-94-UnitedNations'GrandAwardforExcellenceinPublicService Worldwide 1994-95- InternationalPublicRelationsAssociations'GoldenTrophyfor ExcellenceinCustomerService 1995-96-MumbaiChamberofCommerceand Industry'sGoodCorporate CitizenshipAward 2000-02-Highestexportsinthecategoryof'services (regional award)‘ 2002-04-Topexportsincategoryof'projectexporters(regionalaward)’ 2006-07-ExportExcellenceAward 2008-09-‘MEPProjectManageroftheYear’and‘HealthandSafety’awards. 2010-Readers’ DigestTrustedBrand Award 2013-National EnergyConservationAward 2015-EFFIEAward SilverLEEDCertification
AIRCONDITIONINGMARKETSCENARIO Indiasoldabout 3.3millionairconditionerunitsinfiscal2013-14 period OverallACmarketregistereda25%volumegrowthintheQ1of FY2014-15 Penetrationrateabout3-3.5% Voltassawmorethan50%jumpinnumberofACunitssoldinthe Q1ofFY2014-15
PRODUCTS • SplitACs • YSeries • YeSeries • YcSeries • YrSeries • YaSeries • Ya-RSeries • YuSeries • YdSeries • YiSeries • Cassette ACs • Venture • Slimline ACs • Venture • Window ACs • YeSeries • YdSeries • YSeries • YiSeries • YaSeries
STPDANALYSIS Segmentation:Demographic-Income Targeting:Concentrated-PriceConscious Positioning:Lowoncostairconditionerswithallthefeaturesofa goodqualityairconditioner Differentiation:Economicallypricedwithgreatqualitiesand excellentpre&post purchaseservices
BUSINESSSTRATEGY Voltashastwostrategies: ProductDifferentiation Focusonthecustomer
SWOTANALYSIS Economical Prices Market Leader Trusted Brand Post Purchase Services Competitive Market Heavy Components Product Differentiation V-Service IndianMass Market Eco-Friendly 1.Increasein FanMarketin Tier2&3cities
SERVICESPROVIDED 24x7TollFreeCustomerHelpline SMSforHelp FeedbackForm ‘VoltasService’AccountsonFacebook&Twitter V-Service
V-SERVICE V-Serviceconsistsofthefollowingfeatures: Databasemanagement Serviceparexcellence End-to-EndCustomerservicesolutions Expertiseatdoorstep Nationwidenetwork
CONCLUSION Voltasarestrengtheningtheiropportunitiestogainlargermarket share Voltaswillcontinuetoinstilltrustandprovidegreatservicetotheir customers Voltas’economicalpriceswithgreatqualityarethemainvalue drivers