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WhatsApp Business API allows enterprises to have a WhatsApp presence and obtain a verified WhatsApp Business account. You can use WhatsApp APIs to integrate your systems, such as a WhatsApp bot, CRM, chat agents dashboard, and so on, to automate sales and customer support. You must first obtain a WhatsApp Business API if you want to create a WhatsApp chatbot. A chatbot cannot be enabled on any conventional WhatsApp Number. WhatsApp does not permit us to do so. When Facebook opened the WhatsApp Business API for businesses in 2018, the concept of the WhatsApp bot was born.<br>
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