U.S. Women in Nuclear

1. U.S. Women in Nuclear The Westin Convention Center Pittsburgh, PA July 16-18, 2006

2. Safety CultureWhere Are We Now? Deanna L. Haskins FENOC Manager, Leadership & Organization Development

3. Session Objectives • Understand Why FENOC Cares • Define Safety Culture • Understand What FENOC Has Done and Continues to Do to Measure Safety Culture

4. Why Does FENOC Care?

5. Davis-Besse Reactor Head Corrosion Root Cause: • Less Than Adequate Nuclear Safety Focus • Less Than Adequate Corrective Action Program Implementation • Less Than Adequate Use of Industry and Site Information • Less Than Adequate Procedure Compliance with BACC and ISI (In-Service Inspection) Procedure

6. What is Safety Culture? • NRC’s 1989 Policy on Conduct of Operations Safety Culture: “the necessary full attention to safety matters,” and “the personal dedication and accountability of all individuals engaged in any activity which has a bearing on the safety of nuclear power plants…Management has the duty and obligation to foster the development of a ‘safety culture’ at each facility and to provide a professional working environment, in the control room and throughout the facility, that assures safe operations.

7. What is Safety Culture? • NRC’s 1989 Policy on Conduct of Operations Safety Culture: “the necessary full attention to safety matters,” and “the personal dedication and accountability of all individuals engaged in any activity which has a bearing on the safety of nuclear power plants…Management has the duty and obligation to foster the development of a ‘safety culture’ at each facility and to provide a professional working environment, in the control room and throughout the facility, that assures safe operations.

8. Safety Culture Definition • INSAG-4 Definition: • “Safety Culture is that assembly of characteristics and attitudes in organizations and individuals which establishes that, as an overriding priority, nuclear plant safety issues receive the attention warranted by their significance.”

9. Human Performance Analysis • Safety is a clearly recognized value in the organization. • Accountability for safety in the organization is clear. • Safety is integrated into all activities in the organization.

10. INPO Principles for a Strong Nuclear Safety Culture • Everyone is personally responsible for nuclear safety. • Leaders demonstrate commitment to safety. • Trust permeates the organization. • Decision-making reflects safety first.

11. INPO Principles for a Strong Nuclear Safety Culture • Nuclear technology is recognized as special and unique. • A questioning attitude is cultivated. • Organizational learning is embraced. • Nuclear safety undergoes constant examination.

12. FENOC Safety Culture Assessment • Two Nuclear Operating Business Practices in place • Quarterly Assessments • Annual Assessments • Executive Incentive Compensation Tied to Results

13. FENOC Safety Culture Assessment More than 70 objective and subjective measures are used in assessment tool. Green White Yellow Red

14. Principle Area Ratings: major areas are acceptable with a few minor measure deviations major areas are acceptable with a few measures requiring management attention major areas are acceptable with several measures requiring prompt management attention several major areas do not meet acceptable standards and require immediate management attention

15. FENOC Safety Culture Assessment • Sample measure

16. FENOC Safety Culture Assessment • Sample measure

17. What’s the Bottom Line? • FENOC strongly believes that a healthy safety culture is the only place to be. • Commitment from the very top levels to continue with our own assessments on a quarterly and a cycle basis. • It’s not all hardcore, quantifiable data. YOU MUST HAVE THE DIALOGUE with the management team to assess the organization.