1 / 8

Air France Manage My Booking

Travelers by air can significantly alter the timetable if they see fit. In some circumstances, a customer may choose to change their travel arrangements rather than cancel their flight. You can use Air France's Manage My Booking facilities to make adjustments to your reservation in the interim before you depart.

Richa39
Download Presentation

Air France Manage My Booking

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Air France Manage My Booking Navigating the world of air travel can be daunting, but Air France's "Manage My Booking" feature makes it easy to stay in control of your travel plans. Whether you need to change your flight, cancel your reservation, or simply check your booking details, this comprehensive tool puts the power in your hands, ensuring a smooth and stress-free travel experience.

  2. Accessing Your Booking Personal Information Booking Details Payment Information Easily access and update your personal details, such as your name, contact information, and frequent flyer program details. View and manage your flight itinerary, including departure and arrival times, seat assignments, and more. Review and update your payment information, including the ability to add or change your payment method.

  3. Changing Your Booking 1 Flight Modifications Need to change your flight? Easily modify your departure or arrival dates, times, or even your destination, all through the Manage My Booking portal. 2 Seat Selection Upgrade your seat, change your seat assignment, or select a preferred seat for your upcoming flight, ensuring maximum comfort and convenience. 3 Passenger Information Update your passenger details, such as your name, passport information, or special requests, to ensure a seamless travel experience.

  4. Canceling Your Booking Cancellation Policy Cancellation Process Customer Support Familiarize yourself with Air France's cancellation policy, which outlines the steps and timeframes for canceling your booking, as well as any applicable fees or penalties. Should you have any questions or need assistance with the cancellation process, Air France's customer service team is available to help you every step of the way. Easily initiate the cancellation process through the Manage My Booking tool, providing the necessary information and selecting your preferred method of refund or credit.

  5. Requesting a Refund Eligible Bookings Refund Process Customer Assistance Determine if your booking is eligible for a refund by reviewing the airline's policies and the specific circumstances of your trip, such as the ticket type, purchase date, and reason for cancellation. Initiate the refund process through the Manage My Booking tool, providing the necessary information and documentation to support your request. Be prepared to wait for the processing time, as refunds may take several weeks to be issued. If you encounter any issues or have questions about the refund process, Air France's customer service team is available to guide you through the steps and ensure a smooth resolution.

  6. Checking Your Flight Status 1 2 Real-Time Updates Arrival and Departure Times Stay informed about the status of your flight, including any delays, cancellations, or gate changes, through the Manage My Booking tool, which provides real-time updates and notifications. Access detailed information about your flight's scheduled and actual departure and arrival times, allowing you to plan your travel accordingly and minimize any inconvenience. 3 Flight Tracking Utilize the flight tracking feature to monitor the progress of your flight, from takeoff to landing, ensuring you have a clear understanding of your travel timeline.

  7. Updating Your Passenger Information Personal Details Easily update your personal information, such as your name, contact details, and emergency contact information, to ensure Air France has the most up-to- date details about you. 1 Travel Documents 2 Manage your travel document information, including passport details and visa requirements, to ensure a seamless check-in and boarding process. Special Assistance Request any special assistance you may need, such as wheelchair services, dietary requirements, or medical needs, to ensure a comfortable and accommodating travel experience. 3

  8. Frequently Asked Questions How do I access my booking? You can access your booking by entering your booking reference and last name on the Manage My Booking page. Can I change my flight? Yes, you can easily modify your flight details, such as the date, time, or destination, through the Manage My Booking tool. How do I cancel my booking? To cancel your booking, navigate to the Manage My Booking page and follow the steps to initiate the cancellation process. How do I request a refund? Refer to the Manage My Booking page for information on the refund process, including eligibility and required documentation.

More Related