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BUS 475 Expert Level  / snaptutorial.com

BUS 475 Capstone Final Examination Part 1 (New, 2018)<br><br> <br><br>BUS 475 Capstone Final Examination Part 2 (New, 2018) <br><br><br>

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BUS 475 Expert Level  / snaptutorial.com

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  1. BUS 475 Apply Week 1 Degree of Alignment advanced organizer (Apple) For more classes visit www.snaptutorial.com The assessments in this course give you the opportunity to design a project plan. Throughout the 5 weeks, you will choose an organization, create a project, write project metrics, and develop a plan that includes a contingency plan. You may use the course textbook and outside resources for all assessments. This week you will choose your organization and learn about its corporate values. Review the 8 organizations listed in the case studies portion of the text. Choose 1 of the organizations to use for all weekly assessments. You will not be able to change your organization, so ensure that you are comfortable with your choice.

  2. An organization is typically centered on its mission and vision, but it may not always do as its statement says. Using the provided advanced organizer template, complete the following: List the information about the company Analyze the degree of alignment between what the organization is currently doing (actions) and their mission, vision,values, structure, and culture Cite all sources in APA format. Submit the Wk 1 Apply: Degree of Alignment advanced organizer. ************************************************* BUS 475 Apply Week 2 SWOT Analysis (Apple) For more classes visit www.snaptutorial.com

  3. Using the organization you selected for the Week 1 assignment, review its corporate website and at least 2 other sources of information on the organization, including information on market trends. Complete a SWOT analysis from a global perspective, if applicable, using the SWOT analysis worksheet. Complete a 2- to 3-page summary of your findings addressing the questions in the Analysis section of the worksheet . Cite all sources following APA guidelines. Submit your assignment. Wk 2 – Apply: SWOT Analysis Name: Selected Organization: Complete a SWOT analysis from a global perspective, if applicable.

  4. Strengths Weaknesses Opportunities Threats Analysis Summarize your findings from the SWOT analysis for the CEO of the organization you chose. Address the following in your 2- to 3-page summary: How would you match the organization’s strengths to its opportunities? • • How would you convert the organization’s weaknesses into strengths? What recommendations do you have to mitigate the impact of the threats? • What action(s) does the organization need to take to advance their organization goals and/or expand their competitive advantage? • • Why does the organization need to take this/these action(s)? *************************************************

  5. BUS 475 Apply Week 2 SWOT Analysis (Disney) For more classes visit www.snaptutorial.com Using the organization you selected for the Week 1 assignment, review its corporate website and at least 2 other sources of information on the organization, including information on market trends. Complete a SWOT analysis from a global perspective, if applicable, using the SWOT analysis worksheet. Complete a 2- to 3-page summary of your findings addressing the questions in the Analysis section of the worksheet . Cite all sources following APA guidelines.

  6. Submit your assignment. Wk 2 – Apply: SWOT Analysis Name: Selected Organization: Complete a SWOT analysis from a global perspective, if applicable. Strengths Weaknesses Opportunities Threats Analysis Summarize your findings from the SWOT analysis for the CEO of the organization you chose. Address the following in your 2- to 3-page summary: How would you match the organization’s strengths to its opportunities? •

  7. • How would you convert the organization’s weaknesses into strengths? What recommendations do you have to mitigate the impact of the threats? • What action(s) does the organization need to take to advance their organization goals and/or expand their competitive advantage? • • Why does the organization need to take this/these action(s)? ************************************************* BUS 475 Apply Week 3 Project Metrics (Apple) For more classes visit www.snaptutorial.com Now that you’ve identified the organization’s SWOT, you need to determine the project and its objectives and metrics. This project should be based on an unmet opportunity for the organization, or to minimize a potential threat. What does the organization need to do to advance its

  8. goals and/or expand its competitive advantage? How will you measure their progress? Complete the following: Explain why this opportunity/threat was selected, and how it is anticipated to benefit the organization. Create at least 3 measurable project objectives based on your analyses. Determine timelines and responsibilities for each objective (e.g. with a RACI chart) Explain why these objectives are appropriate for the project. Develop at least 2 metrics to evaluate achievement of each of the project objectives. Provide a 1-page explanation for why these are appropriate metrics for each of the objectives. Cite all sources following APA guidelines. Submit your assignment. *************************************************

  9. BUS 475 Apply Week 3 Project Metrics (Disney) For more classes visit www.snaptutorial.com Now that you’ve identified the organization’s SWOT, you need to determine the project and its objectives and metrics. This project should be based on an unmet opportunity for the organization, or to minimize a potential threat. What does the organization need to do to advance its goals and/or expand its competitive advantage? How will you measure their progress? Complete the following: Explain why this opportunity/threat was selected, and how it is anticipated to benefit the organization. Create at least 3 measurable project objectives based on your analyses. Determine timelines and responsibilities for each objective (e.g. with a RACI chart) Explain why these objectives are appropriate for the project.

  10. Develop at least 2 metrics to evaluate achievement of each of the project objectives. Provide a 1-page explanation for why these are appropriate metrics for each of the objectives. Cite all sources following APA guidelines. Submit your assignment. ************************************************* BUS 475 Apply Week 3 Project Metrics (Walmart) For more classes visit www.snaptutorial.com

  11. BUS 475 Apply Week 3 Project Metrics (Walmart) ************************************************* BUS 475 Apply Week 3 Project Metrics (Wendy’s) For more classes visit www.snaptutorial.com BUS 475 Apply Week 3 Project Metrics (Wendy’s) ************************************************* BUS 475 Apply Week 4 Project Plan (Apple)

  12. For more classes visit www.snaptutorial.com A project plan is based on research and organizational goals. Use the provided Project Plan template to create a project plan that outlines the operational steps needed to meet each project objective determined in Wk 3 – Apply: Project Metrics. Use the textbook and other available resources to fill in the appropriate content. Summarize the justification for your project plan. Cite all sources following APA guidelines. Submit your assignment. *************************************************

  13. BUS 475 Apply Week 5 Contingency Plan and Executive Presentation (Apple) For more classes visit www.snaptutorial.com Project plans outline the intended course of events; however, things don’t always happen as intended. Organizations need to consider risks and develop a contingency plan. This plan is typically presented to management. Add the following 2 columns to the project plan table you created in Wk 4 – Apply: Project Plan: Potential Risk Factors Contingency Plans Based on your prior research, determine potential risk factors for not meeting each of the project objectives. Develop a contingency plan for each of the potential risks. Add the potential risks and contingency plan to your Wk 4 – Apply: Project Plan.

  14. Use Microsoft® PowerPoint®, Prezi® , or another software to create a 12- to 14-slide executive presentation—with appropriate images and diagrams—that summarizes the following information: The organization’s information presented in Wk 1 SWOT analysis and market trend research Project objectives Explain how success will be measured. Explain the value this project will bring to the organization. Project metrics Timelines Responsible parties Potential risk factors Contingency plans Include detailed speaker notes within the presentation. Convert the speaker notes to a Microsoft Word document and add it to the citations slide. Cite all sources following APA guidelines. You will submit 2 different deliverables: Updated project plan with potential risk factors and a contingency plan Executive presentation with detailed speaker notes as a Word document within the presentation

  15. Submit your assignment. ************************************************* BUS 475 Apply Week 5 Contingency Plan and Executive Presentation (Walmart) For more classes visit www.snaptutorial.com BUS 475 Apply Week 5 Contingency Plan and Executive Presentation (Walmart) *************************************************

  16. BUS 475 Apply Week 5 Executive Presentation (Disney) For more classes visit www.snaptutorial.com Project plans outline the intended course of events; however, things don’t always happen as intended. Organizations need to consider risks and develop a contingency plan. This plan is typically presented to management. Based on your prior research, determine potential risk factors for not meeting each of the project objectives. Develop a contingency plan for each of the potential risks. Add the potential risks and contingency plan to your Wk 4 – Apply: Project Plan.

  17. Use Microsoft® PowerPoint®, Prezi® , or another software to create a 12- to 14-slide executive presentation—with appropriate images and diagrams—that summarizes the following information: The organization’s information presented in Wk 1 SWOT analysis and market trend research Project objectives Explain how success will be measured. Explain the value this project will bring to the organization. Project metrics Timelines Responsible parties Potential risk factors Contingency plans ************************************************* BUS 475 Entire Course For more classes visit www.snaptutorial.com

  18. BUS 475 Apply Week 1 Degree of Alignment advanced organizer (Apple) BUS 475 Week 1 Discussion Mission and Vision Statements BUS 475 Week 1 Practice Strategic Leadership BUS 475 Apply Week 2 SWOT Analysis (Apple) BUS 475 Apply Week 2 SWOT Analysis (Disney) BUS 475 Week 2 Practice Internal and External Considerations BUS 475 Week 2 Discussion Internal and External Considerations BUS 475 Apply Week 3 Project Metrics (Apple) BUS 475 Apply Week 3 Project Metrics (Disney) BUS 475 Apply Week 3 Project Metrics (Walmart) BUS 475 Apply Week 3 Project Metrics (Wendy's) BUS 475 Week 3 Discussion Market Trends

  19. BUS 475 Week 3 Practice Developing and Communicating Strategic Objectives BUS 475 Apply Week 4 Project Plan (Apple) BUS 475 Week 4 Discussion Components and Considerations of a Strategic Plan BUS 475 Week 4 Practice Strategy Implementation BUS 475 Apply Week 5 Contingency Plan and Executive Presentation (Apple) BUS 475 Apply Week 5 Executive Presentation (Disney) BUS 475 Apply Week 5 Contingency Plan and Executive Presentation (Wendy's) BUS 475 Apply Week 5 Contingency Plan and Executive Presentation (Walmart) BUS 475 Week 5 Discussion Evaluating Strategic Plans BUS 475 Week 1-5 Entire Course

  20. ************************************************* BUS 475 Week 1 Chapter 1 Practice what is strategy For more classes visit www.snaptutorial.com BUS 475 Week 1 Chapter 1 Practice what is strategy Greener Grocers provides goods that are similar to competitor’s goods at a comparable price. Greener Grocers cannot lower prices more without facing financial difficulties. What is another way Greener Grocers could gain a competitive advantage? 1.

  21. It could provide goods or services that its consumers would value more highly than competitor’s offerings. The element of a firm’s strategy that summarizes the ultimate goals of the firm is known as the vision. 2. Which of the following are primary strategy objectives? (Check all that apply.) 3. Walmart and Nordstorm maintain very different strategic positions, one based on cost-leadership and the other based on differentiation through superior customer service. This is an example of 4. 5. Managers have resources in their quest for competitive advantage. Which of the following is an example of a strategy for competitive advantage? 6.

  22. 7. A(n) occurs when a firm performs below the industry average or is outperformed by its competitors. Michael’s Deli is able to perform at the same level as its primary competitor. Michael’s Deli has 8. Andrew’s Home center has created a unique position for itself in its industry that allows the company to not only provide excellent value to its customer but also control its cost. This is known as 9. 10. Which of the following could accurately be called a strategy? Which of the following elements comprise strategic management? (Check all that apply.) 11.

  23. In order to achieve and sustain competitive advantage, a company devises and adopts a set of goal-directed actions known collectively as a(n) strategy. (Remember tot type one word in the blank.) 12. A good strategy consists of three elements. The second element is accomplished through strategy formulation, resulting in the firm’s functional, business-level and corporate-level strategies. This is called 13. 14. A competitive advantage Burger Bomb has been outperforming other burger restaurants for a decade. This indicates that Burger Bomb has which of the following? 15. 16. Sustainable competitive advantage exists when a firm

  24. Which of the following are elements of a good strategy according to the AFI framework? (Check all that apply.) 17. A guiding policy to address the competitive challenge A good strategy consists of three elements. The first element is accomplished through analysis of the firm’s external and internal environments. We also call this 18. A mission (fill out one word only) outlines what an organization does, while a vision outlines what the organization wants to do. 19. 20. A(n) can help employees feel that they are doing something worthwhile and are part of something important and meaningful. *************************************************

  25. BUS 475 Week 1 Chapter 2 Practice Strategic Leadership managing the strategy Process For more classes visit www.snaptutorial.com BUS 475 Week 1 Chapter 2 Practice Strategic Leadership managing the strategy Process 1. The stakeholders of a firm are 2. Which of the following are aims of stakeholder strategy? 3. True or false: the strategist’s job is to focus on shareholders only.

  26. Which of the following is a tool that managers can use to address the needs of stakeholders while maintaining a competitive advantage? 4. 5. When a stakeholder has power over a company. It is Place the five steps of the stakeholder impact analysis in order, with the first step at the top. 6. The concept, or framework, of corporate social responsibility guides firms in identifying and addressing their economic, legal, ethical and philanthropic obligations to society. 7. Which of the following legal developments allow business to function as an institution? (Check all that apply.) 8. Starbuck’s commitment to fair trade and responsible growing practices indicated that the firm takes its responsibilities seriously. 9. Ethical

  27. The expectations that society has toward business, in contrast to what society requires, result in which of the following elements of the pyramid of corporate social responsibility? (Check all that apply.) 10. Which of the following elements of the pyramid of corporate social responsibility are required by society? (Check all that apply.) 11. Match the element of the pyramid of corporate social responsibility (on the left) with its explanation (on the right). 12. Philanthropic responsibilities Corporate citizenship Ethical responsibilities Do what is right, just, and fair Legal responsibilities Laws and regulations are society’s codified ethics; define minimum acceptable standard Economic responsibilities advantage Gain and sustain competitive Top-down strategic planning is a rational process through which executives attempt to program future success. 13. A(n) illusion of a control describes the tendency of managers to overestimate their ability to manage events. 14.

  28. 15. Both strategy formulation and strategy implementation are aspects of 16. A strategic business unit (SBU) is defined as an(n) . Place the progression of steps in the traditional top-down strategic planning in order, with the first step at the top. 17. Scenario planning is a strategy-planning activity in which top management envisions various what-if scenarios to anticipate plausible futures in order to derive strategic responses. 18. 19. A(n) strategy is the outcome of a rational and structures, top-down strategic plan. intended 20. Which of the following statements is correct? Strategic initiatives can be the result of top-down planning or a bottom-up process.

  29. Which of the following are addressed during corporate strategy formulation? 21. What are the approaches that can be utilized when strategizing for competitive advantage? 22. Strategic planning True or false: Top-down strategic planning is most effective when the environment is constantly changing. 23. The major assumption in the top-down strategic planning process is that 24. . A(n) black swan event is an unexpected and unlikely occurrence that has a significant impact on society. 25.

  30. According to the book Good to Great by Jim Collins, companies that were able to gain a competitive edge all have what in common? 26. A level-4 (fill out in a number) leader presents a convincing vision and mission that helps groups improve their performance. 27. Rank the following levels of the level-5 leadership pyramid, placing the highest level at the top. 28. 29. A level-2 leader is referred to as a contributing team member. 30. Which strategy addresses the question of how to compete? 31. Functional strategy is primarily concerned with 32. Which of the following are examples of black swan events? Which of the following are types of corporate social responsibilities that a firm may identify during the fourth step of stakeholder impact analysis? (Check all that apply.) 33.

  31. According to upper-echelons theory, the way strategic leaders of a firm interpret a situation is influenced by which of the following? 34. 35. A firm that successfully executes a strategy benefits society . (Check all that apply.) by Among the various types of responsibilities a business firm has, which are specifically considered to be economic responsibilities? (check all that apply.) 36. 37. For CEOs, what is an advantage of face-to-face meetings? 38. Which of the following are outcomes of effective stakeholder management? (Check all that apply.) 39. Which of the following is NOT one of the variables used to determine whether the appropriate strategy process is strategic planning, scenario planning, or strategy as planned emergence? 40.

  32. 41. Which of the following is considered an internal stakeholder? 42. What distinguishes a level-5 leader from other levels of leaders? Which of the following statements are true about the views held by Sheryl Sandberg, one of the most influential women in the tech industry today? (Check all that apply.) 43. In the second step of the stakeholder impact analysis, managers need to identify and understand stakeholders’ . 44. Research about how CEOs spend their days suggests that CEOs spend most of their time 45. Microsoft donating more than $3 billion in cash and software to people in need is an example of which type of corporate social responsibility? 46.

  33. Sheryl Sandberg, named by Forbes magazine as the Most Powerful Woman in Tech for 2016, is the chief operating officer of . 47. 48. Allows for bottom-up strategic initiatives to occur within a company and to be reviewed by executives. ************************************************* BUS 475 Week 1 Discussion Mission and Vision Statements For more classes visit www.snaptutorial.com The mission and vision statement guide an organization’s practices and operations. What 3 factors do you feel are most important to consider when producing an appropriate mission and vision statement for an organization?

  34. Provide an example of a company/organization whose mission and vision statement contain the factors you feel are most important. ************************************************* BUS 475 Week 1 Practice Strategic Leadership For more classes visit www.snaptutorial.com Required information Strategic Leadership: Formulating Strategy Across Levels This activity focuses on IBM and how it uses corporate strategy, business strategy, and functional strategy to build competitive advantage.

  35. This activity is important because it illustrates how such strategies are created through the strategy process. The goal of this activity is important because it illustrates how such strategies are created through the strategy process. the goal of this activity is to recognize at which levels of strategy key members of IBM act on behalf of the firm, and what questions they must ask to build competitive advantage. Read the short case below and then complete the questions that follow. Minicase The current Chief Executive Officer at IBM is Virginia Rometty who rose to the post in late 2012. Before her tenure, the office was held by Sam Palmisano. The example below comes from actual strategic decisions made at the firm. As the Chief Executive Officer, Mr. Palmisano decided to invest in an Emerging Business Organization (EBO). This was established to help select what new industries IBM should be entering. This group was formed specifically to expand quickly and successfully into new markets for IBM. Bruce Harreld, a senior vice president, was tapped to lead this new business for IBM. One of his main roles was to assess the possible approaches for achieving the desired superior performance levels for the EBO. Mr. Harreld needed to approach business with a variety of points of view to navigate a successful pathway both commercially and internally for IBM. Inside the EBO business unit, Carol Kovac, a life science director, was tapped to build a business in the life sciences area for IBM. She had to address

  36. concerns about developing the customer base and implementing successful products and services for particular customers. Over a six- year period, Ms. Kovac built an organization from no revenues and one direct report into an organization with more than $5 billion in revenues and hundreds of PhDs and other support personnel. This example is drawn from O’Reilly, C. A., B. Harreld, and M. Tushman (2009), “Organizational ambidexterity: IBM and emerging business opportunities,” California Management Review 51: 75–99 For each manager, select the appropriate strategy to apply for "Level"; then select the appropriate question to ask for "Question". Sam Palmisano, CEO 1. Level 2. Question

  37. Bruce Harreld, Senior Vice President 3. Level 4. Question Carol Kovac, Life Sciences Director 5. Level 6. Question 2

  38. According to the text, superior performance within the strategic business unit (SBU) is sought by asking which major question? 3 Implementing the strategy is often overlooked by senior managers especially in large organizations. What level of manager is often responsible for making sure the strategy gets implemented in alignment with the corporate goals? 4 Required information Internal and External Stakeholders This exercise is important because it reviews the role of stakeholders and their relationship to a firm’s competitive advantage. Different stakeholders play different roles in the firm's quest for competitive advantage. Read the overview below and complete the activities that follow.

  39. The textbook discusses the vital role stakeholders can play in the performance and survival of the firm. These stakeholders are often in a complex relationship with the firm. Stakeholders make specific contributions in support of the company and expect certain benefits in return. The characteristics of this exchange relationship are covered in the textbook. The goal of this exercise is to identify the unique contributions of and benefits for different stakeholders. 5. Successful business strategies generate value. Creating value lays the foundation for the important benefits that economies can provide. Superior performance allows the firm to 6. Not all stakeholder groups are created equal. Their differential power can influence how economic value is both created and captured. As noted in the textbook, in the ________ industry, one of the most powerful external stakeholders has historically been unions.

  40. 7. Social Responsibilities: Stakeholders and Competitive Advantage This exercise is important because it addresses the need for corporate social responsibility when conducting a stakeholder impact analysis. The goal of this exercise is to recognize how companies can practice different forms of social responsibility. Complete the activities that follow. 8. When Congress passed the Patient Protection and Affordable Care Act (PPACA), it created a (an) _______ responsibility for both individuals and firms of more than 50 people to carry health insurance.

  41. 9. Managers must ensure that their firms obey all relevant laws, including labor, consumer, and environmental regulations. This is a firm’s __________ responsibility. 10 Many companies incentivize employees through stock options (ESOPs). This practice allows employees to buy stock at discounted prices or use stock as a retirement investment. This has the effect of ************************************************* BUS 475 Week 2 Chapter 3 External Analysis Industry Structure, Competitive Forces, and Strategic Groups Assignment For more classes visit

  42. www.snaptutorial.com BUS 475 Week 2 Chapter 3 External Analysis Industry Structure, Competitive Forces, and Strategic GroupsAssignment Which of the following help determine competitive industry structure? (Check all that apply) 1. Which of the following are characteristics of a perfectly competitive industry? (Check all that apply.) 2. Which of the following are characteristics of a monopolistically competitive industry? (Check all that apply.) 3. A key feature of an oligopoly is that the competing firms in the industry , meaning the actions of any one firm will influence the behaviors of the other firms. 4. An industry in which only one firm supplies the market is known as a(n) . 5.

  43. Many drivers find a GPS navigation system useful. Because installing a GPS system in an automobile adds value to the vehicle, the system functions as 6. . A perfectly competitive industry has entry barriers and 7. small firms. Recessions are less likely to harm low-cost airlines, which appeal more to budget-conscious travelers than legacy carriers. 8. In the group of external factors that form the PESTEL model, the “P” stands for political and the “L” stands for legal. 9. A firm’s strategic position relates to its ability to create value for customers while containing the cost to do so. 10. Michael Porter developed the five forces model to help firms do which of the following? (Check all that apply.) 11. The weaker the five forces in Porter’s model, the the industry’s profit potential. 12.

  44. Greater Which of the following are forces in Porter’s five forces model? (Check all that apply.) 13. The risk that potential competitors will enter the industry is known as the . 14. Threat of entry Which of the following are examples of economies of scale? (Check all that apply.) 15. The pressures that industry suppliers can exert on an industry’s profit potential, is also called the 16. . Which of the following are ways in which the power of buyers affects procedures? (Check all that apply.) 17.

  45. 18. The threat of is one of the five forces and can be exemplified by the threat that video conferencing presents to business travel. The intensity with which companies in an industry jockey for market share and profitability is known as 19. . An industry analysis provides which of the following? (check all that apply.) 20. According to Porter’s model, which of the following should be considered when analyzing a firm’s competition? (Check all that apply.) 21. According to the five forces model, a firm seeking to compete in an established industry should seek to do which of the following? (Check all that apply.) 22. Cost advantages that accrue for firms with larger output because they can spread fixed costs over more units and an employ technology more efficiently are called 23. .

  46. 24. The power of is the pressure they can put on the margins of producers in the industry by demanding a lower price or higher product quality. The most rigorous means of analyzing the profit potential within a specific industry is to conduct 25. . According to Michael Porter, the profit potential of an industry is . 26. The stronger the five forces in Porter’s model, the the industry’s profit potential. 27. A group of companies that deals with more or less the same set of suppliers and buyers make up 28. . A(n) strategic group is a set of companies within a specific industry seek to achive competitive advantage in similar ways. 29.

  47. The cultures, norms and values of the society in which a firm competes are considered sociocultural factors. 30. 31. An example of a recent innovation in process technology . is Which of the following is a positive response to ecological factors in the PESTEL model? 32. Deregulation of industries leads to intensified competition and higher value at lower prices for consumers. This is an example of factors influencing business. 33. Legal Global warming would be an example of in a firm’s external environment. 34. factor Managers are able to influence which of the following types of external forces? (Check all that apply.) 35. 36. In the PESTEL model, political factors are those that relate . to

  48. 37. The economic factors that affect a firm’s external environment . are 38. Managers have direct influence over external forces in the firm’s general environment than those in the firm’s task environment. Less Which of the following statements about industry dynamics is true? (Check all that apply.) 39. Firms have a tendency to change the industry structure in their favor, for example by making industries more mergers and acquisitions. 40. through When a person has been using a PC with a Microsoft Windows operating system starts using an Apple computer (which has a different operating system), that person will incur significant customer switching costs. 41.

  49. Which of the following are the example of commonly encountered capital requirements? (Check all that apply.) 42. Advantages based on brand loyalty, proprietary technology, preferential access to raw materials, and favorable geographic locations are example of . 43. New firms have been established in the airline and telecommunication industries after 44. . Walmart producing private-label brands, such as Equate health and beauty items and Parent’s choice baby products, is an example of . 45. Which of the following conditions lead to a strong threat of substitute? (Check all that apply.) 46. 47. There is a(n) relationship between intensity and the power of five forces.

  50. 48. Although coordination, such as price fixing, is illegal in the United States, as “an unspoken understanding” is not. coordination such As utility companies tend to serve a whole market exclusively, they are known as ------------- because the governments involved believe that the product or service would not be supplied otherwise. 49. Which of the following are likely outcomes of a competitive rivalry based entirely on price cutting? (Check all that apply.) 50. 51. True or false: High exit barriers lead to intense rivalry. True Rivalry among existing competitors has --------------- with the height of the industry’s exit barriers. 52. 53. The key take away from the five forces model is that ----------- ------.

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