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How to Resolve Outlook Customer's Issues, Troubleshooting Outlook issues, how to resolve outlook issues, resolve outlook for windows issues.
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Issues/Problems • Issue 1. Can't log in to the Account • Issue 2. Lost/Deleted Emails Recovery • Issue 3. IMAP & POP Related Issues • Issue 4. Professional Email Issues
Solution of Can't log in to the Account • Double-check your email account and password, ensuring they are entered accurately. • Verify if your Outlook email account is supported. Supported account types include Exchange Server (2007 SP2, 2010, 2013), Microsoft 365, Exchange Online, Gmail, iCloud, Yahoo! Mail, and Outlook.com (including Hotmail, Live, and MSN). • If unsure about your email account type, contact your workplace support team or Internet service provider (ISP) for assistance. They can help identify the account type and provide further guidance.
If you encounter issues accessing your existing email account, consider removing and re-adding the account. Follow these steps to add or remove an email account: • Navigate to the settings section and select the account you wish to remove. • Click on the "Remove Account" option. • Choose between removing the account from the device while keeping the data or removing both the account and associated data. • Once the account is removed, proceed to add the account again.
Solution of Lost/Deleted Emails Recovery • Download email recovery software from the internet. • Open the drive or folder where the emails went missing. • Click on the "Scan" option to initiate the search process. • Wait for the scanning process to complete. • Navigate to the "Others" option in the left panel to quickly locate email files. • Locate the Outlook or PTS files in the list. • Select the files you want to recover and click on the "Recover" option. • Save the recovered files in a different folder than the original one.
Solution of IMAP & POP Related Issues • Access your Outlook email account. • Click on the "File" option. • Open the drop-down menu under "Account Information" and select the IMAP account with errors. • Click on "Account Settings" and then choose "Server Settings." • In the IMAP Account Settings, paste the new App Password into the Password box. • Click on "Next." • Finally, choose "Done" to complete the process.
Solution of Professional Email Issues • Open the Outlook application on your device. • Go to the "File" option and click on it. • Navigate to "Account Settings" and click on "Account Settings" again. • In the email tab, select your profile. • Choose the repair option. (Note: The repair option may not be available in Outlook 2016 for connecting to an Exchange account). • Follow the instructions provided by the wizard. • After completing the repair process, restart your Outlook application.
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