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Telephone on hold messages is the most effective solution to retain your customer in any situation. Whether it’s to inform, educate, request, entertain or even advertise; a bridge of good communication will keep the things on. Let's have a look.
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How Studio 52's Telephone Hold Message Service Helps Your Business
Did you know 88% of callers would stay on the line if on hold messages gave them product information? • Telephone on hold messages is the most effective solution to retain your customer. • Majority of businesses falter with their on hold messages.
Developing Brand Identity • Studio 52, understand the importance of building a brand identity by engaging the customers. • Every brand is unique in its own way and thus, needs customized on hold messages. • We offer you highly professional and appropriate on hold messages that inform and encourages your callers to know more about your business and stay on the line.
Promoting Other Products/Services • On hold messages are a great way to let the callers know about your special offers and/or relevant products/services. • If you’re a hotel brand, our customized messages talk about special offers on premium suites or on group bookings etc. • Our on hold messages inform our callers about additional products. For any business, such add-on sales give a big boost to the bottom-line.
Creating An Emotional Bond with The Callers by Highlighting Special Achievements • Special achievements like supporting the community, organizing special events for kids, or the recent awards you’ve received heavily promote brand identity. • They engage people better and support your cause. We understand this human psyche, and have crafted our on hold messages accordingly to build a strong emotional bond with your callers.
Appropriate Music on Hold • We understand that appropriate music on hold can go a long way when it comes to caller retention. • All our on hold messages feature professionally selected music that’s sure to keep the callers attention on the line.
No Silent Holds • Silent holds mean being neglected, which leads to annoyance and finally, abandoning the call. • Before creating on hold messages, we properly study the target customers of our clients based on their age, gender, lifestyle, and preferences etc to deliver the perfect result. • That’s why our hold music for business ensures the caller stays on the line.
Get a Quote +971-4-454-1054 800-52 Toll-Free Within UAE sales@studio52.tv