How to select a crm?

How to select a CRM software? SalesBabu CRM For Small/Medium Size Business & Startups M: +91 9611 171 345 Email: sales@salesbabu.com

Online CRM software You might have heard and some may have also experienced the hardships employees faced while managing data in about hundreds of spreadsheets. But things have changed with the advancement of technology. The Cloud CRM software has various benefits which helps you to make your work much smarter and quicker. Online CRM software is an user friendly as well as a work reducer software when it comes to streamlining the reports. The software provides reports of • Leads • Sales • Call logs • Follow ups • Appointments • Performance appraisals and much more to be listed. M: +91 9611 171 345 Email: sales@salesbabu.com

Why CRM? • Explicite customer history Knowing your customer is one of the best way to enhance customer satisfaction. Thus, online CRM software can provide all the accurate information required about your valuable customers. 2. Analyzation of data Analyzation of data about your customers will help you to provide the right product to the right person at the right time. 3. No manual recording You can make notes or remarks, set reminders, create follow-ups, work order assignments, prepare reports, track the sales reps and many more to be listed. 4. Reduces cost You need not have to spend any money on maintaining hard copies, all you need to do is just back-up the data. 5. Time saving As the cloud CRM itself helps you to complete your work easily you need not have to spend any of your time in manual writings or reportings etc. 6. Acquire new customers The CRM cloud services will help you to follow up leads which will help you to convert leads into sales. You can also maintain your existing valuable customers smartly. M: +91 9611 171 345 Email: sales@salesbabu.com

8. Enhanced customer satisfaction All the dealings from sales to services for your customer is done using this software. By understanding the needs and expectations of the customers, the company can improve itself to a much better brand in the market. It not only lets you understand the condition of the customer but also lets you know about the continuous feedback from them. 7. Flourish brand image Usage of the best cloud based CRM software will undoubtedly contribute in flourishing your brand image in the market. The trust and loyalty you create among your customers is one of the best way to achieve success in the long run. M: +91 9611 171 345 Email: sales@salesbabu.com

How to choose CRM? 3. Make a wish list Make a wish list keeping in mind the goals of your organisations. It may be the short term or the long term goals. Preparing a detailed report depending upon the bottlenecks of your business would be a better option. The cloud CRM software comes with plenty of functionalities which will make your work easier and quicker. Before you make the choice see to that if the functionalities are available or not. 4. Know your customers expectations Knowing your customer’s expectations is one of the key factor which will help you to improve your business. Until and unless you are unaware of your customer’s expectations you cannot bring in success and satisfaction. • It's not one size fits all You will need the best cloud based CRM software but “it's not one size fits all”. You will require different functionalities depending upon your industry and size. Before you choose the best cloud based CRM software know your requirements. • Involve every relevant department It is important that you involve your relevant departments in the evaluation process. They may accept the change with positivity but be ready for a negative reaction also. Involve your reps from sales team to customer service team and talk to them about it. M: +91 9611 171 345 Email: sales@salesbabu.com

7. Prioritize your user explorance Your sales reps and marketing reps are the ones who are going to use the software daily in order to make their work more easier and faster. So it becomes your responsibility to choose the best cloud based CRM software which is user friendly and mobile friendly as well. Make them understand how sales CRM software is vital in order to make their work much smarter. 8. Set reasonable goals and expectations Once you are done with choosing the best cloud based CRM software, set reasonable goals and expectations. Thus, when you set goals, to be accomplished using the CRM software, it becomes easy to work with it in the long run. 5. Request for a demo Do not judge a CRM software with its face value. Check out its features and test it out! The expert will take you through the usage of the software where you can clear all your doubts regarding its usage. Once you feel that you are satisfied with its functionalities, you can get along with the further procedures. 6. Work with the right vendor You should research as much as you can, read reviews, take trials, communicate with customer service team and then you select software meeting all your requirements. M: +91 9611 171 345 Email: sales@salesbabu.com

Final outlook • Having a good CRM system becomes a top priority for a growing business. • Your sales reps get a whole lot of facilities through the various functionalities of cloud CRM software. To name a few - Things to do, Me today, Till date, Team today, Dashboards, What’s new, Birthday dates, Quick create and many more to list. • End of all the most important benefit to relish is Customer experience. Customer experience lets you identify the needs, preferences and wants. • You can also get their feedback about the product or services and improve yourself for a much better outcome in the further days. When you are able to satisfy your customers you will end up improving your sales as well. Make sure that you choose the right CRM to explore its magic!! M: +91 9611 171 345 Email: sales@salesbabu.com

Many Businesses trust Salesbabu, including M: +91 9611 171 345 Email: sales@salesbabu.com

How to select a crm?