Online Travel CRM Pros and Cons

1. Online Travel CRM Pros and Cons M: +91 9611 171 345 Email: sales@salesbabu.com

2. What is Travel Industry? Travel industry is related to providing travel facilities or services from one place to another. These services include transportation services, accommodation, food and beverages, entertainment etc. Travel industry is one of the most revenue generating industries in the world. Millions of people travel from one place to another for various reasons. And businesses in the travel industries require technology which can help them to enhance the efficiency of the business, customer satisfaction and profit margin. M: +91 9611 171 345 Email: sales@salesbabu.com

3. PROS OF TRAVEL CRM SOFTWARE • The cloud based CRM software comes with a user-friendly interface which is accessible from anywhere and anytime. • The travel CRM helps you to track the overall information of the customers or clients, pre-sales and post- sales communication. • With the help of travel agency CRM, you can get enquiries through websites and other sources. These leads can be further divided among the sales reps. • You can create follow ups, send mail or SMS templates and quotes in order to nurture the leads. You can set reminders for these follow ups and bifurcate them based on the client’s interest. • It helps you to manage lead management and convert them into sales. • Travel agency CRM helps you to store every single information on a single platform. This data includes name, contact number, birthdays, special occasions, prior enquiry etc. • Each representative using the Travel CRM can have access to the stored files, documents and other customer related data. • You can automate repetitive tasks so that your sales employees spend less time with data entry tasks and can spend most of their time on sales. M: +91 9611 171 345 Email: sales@salesbabu.com

4. 9. You can set up automated emails for payments, birthday wishes or travel review enquiries etc. 10. You can also track down reports related to the customer’s bookings, cancellations, payments and experience etc. 11. You can track and manage daily offers along with the packages available. Every detail regarding the traveling will be available on a single screen. 12. Travel agency CRM helps you to create customer satisfaction through the instant replies for the queries as it is accessible from anywhere at any time. 13. After analyzing your customer needs and wants you can create personalized emails or SMS for a better communication process. The main agenda behind personalized marketing is to deliver much tailored marketing content and attract customers. 14. It lets you to manage a well coordination across other branches of your company. 15. With the help of graphical reports you can have a look at the effectiveness of marketing campaigns, target vs. achievement and ROI etc. M: +91 9611 171 345 Email: sales@salesbabu.com

5. CONS OF TRAVEL CRM SOFTWARE • If you have not trained your reps to make the right use of the Travel agency CRM software, you can ruin your travel CRM. • If you are not making the atmost use of the information and data to analyse your business activities, you may end up with just doubts and problems. • Ignorance over converted and unconverted leads, keep your sales pipeline filled you cannot manage your sales cycle as planned. • If you are not making use of the Travel CRM software daily, it will surely not be a boon to your business. • The cost of the best travel agency CRM can be a limitation to your business. M: +91 9611 171 345 Email: sales@salesbabu.com

6. SALESBABU TRAVEL CRM SOFTWARE • Enquiry management • Track details of customers • Manage customer data • Follow-up management • Maintains record of communication chain • Set automated reminders • Bookings record • Tracks positive aspect of sales process • Referrals can be tracked • Payments record • Record of payment details like mode of payment, date of payment and transaction codes etc • Set reminders for pending payments • Multiple agents login • Easy communication chain • MIS and Automated Reports • Target vs. Achievement report • Booking history reports • Real time visibility of customer billing and transaction reports. • Forecast of future business activities M: +91 9611 171 345 Email: sales@salesbabu.com

7. WHY SALESBABU TRAVEL CRM SOFTWARE? SalesBabu Travel CRM helps you to enhance customer satisfaction which helps the organisation to retain their customers. The cloud based CRM software and Customer retention goes hand in hand. Thus if you wish to retain your customers and also get four more new customers through your satisfied customers, it becomes very important to treat your customers right. Mainly, SalesBabu CRM is a cloud based CRM software which can be accessed from any part of the world with the availability of internet connection. We also provide Mobile app facilities through which you can access your customer’s database with just a click. It also comes with a user friendly interface which will make it easy for your reps to use on a daily basis and it will surely be fun for your sales reps to manage their tasks and work efficiently with utmost work productivity at the end of the day. It is a cost effective strategy to invest at SalesBabu Travel CRM and we ensure you that you will not regret investing on our CRM Solutions. M: +91 9611 171 345 Email: sales@salesbabu.com

8. Many Businesses trust Salesbabu, including M: +91 9611 171 345 Email: sales@salesbabu.com

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