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Social media is used to promote healthy and engaging conversation with the audience or the target market. It lets the satisfied customers to express their great experience with your product or service, which in turn is the greatest form of u201cword of mouth marketingu201d.
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Social media: The new age marketing M: +91 9611 171 345 Email: sales@salesbabu.com
NEW AGE MARKETING CHANGES • Good word of mouth Social media is used to promote healthy and engaging conversation with the audience or the target market. It lets the satisfied customers to express their great experience with your product or service, which in turn is the greatest form of “word of mouth marketing”. 2.Obtain instant feedback With the help of social media it is very easy for the business to gain instant feedback on their products or services. Thus, these feedback will motivate to provide better products or services in the future time period. M: +91 9611 171 345 Email: sales@salesbabu.com
3. Follow-up actively With the help of social media you can directly follow-up with your customers, based on their interests and preferences. Once you are able to understand your customer’s needs and wants it becomes easy for you to concentrate on the particular group of target audience. You need not have to waste time on non-sales or unproductive sales activities. 4.Measure effectiveness of advertising You can have an idea about what your customers prefer or require with the changing trends. You just need to know which tool works the best for which group of audience. 5. Personalized marketing Personalized marketing is the implementation of a strategy that delivers individualized content to recipients through data collection, analysis and the use of automated technology. It not only helps to improve improve customer experience but also improves upsell and cross-sell of products or services. M: +91 9611 171 345 Email: sales@salesbabu.com
TIPS IN SOCIAL MEDIA MARKETING • Do not just portray the fact that you are just there on social media for sales. • Provide content which provides knowledge for the audience. • Make sure you post regularly and offer valuable information. • It is good to keep a look on the competitors as well. • Understand which kind of content is working better for your audience with respect to use analytics. M: +91 9611 171 345 Email: sales@salesbabu.com
SOCIAL CRM Customers are the focal point for the companies in Social CRM. Companies using CRM usually interacts with customers through telephone, email, posts which is limited if the customer details are not updated. Moreover it’s a one way interaction and is only useful for email campaign, tele-calling etc. With Social CRM, it’s a two way interaction, the company interacts with customers through social networks and is possible to collect updated information. Through social networks, companies can know the feedback of their products from customers or wannabe customers. Social networks also helps companies to discover what customers are talking about their company. Sometimes customers interact/discuss with other people on these social networks and convey the performance, feedback of your product to them. So social networks will also help in bringing new customers to your fold. Social CRM is more like interacting with customers, putting customers first or center of the business and streamlining your business strategy. With proper understanding of Social CRM, companies can plan and define customer-centric strategy. M: +91 9611 171 345 Email: sales@salesbabu.com
WHY SALESBABU SOCIAL CRM? SalesBabu Online CRM Solution provides Marketing automation system which comes with amazing features and functionalities which enhances your marketing strategies and also remains trendy in the present era. Personalized messages, email and SMS campaigns can not go out of fashion or trend even in the future time period. These basic forms of marketing with the help of automated marketing can help you to generate more leads for sales and also maintain good relationship with customers. SalesBabu provides cloud based CRM software which comes with the latest trends of features that will suit your business process. It also helps you to align marketing and sales in your business through which you can enhance your business in the market. M: +91 9611 171 345 Email: sales@salesbabu.com
Many Businesses trust Salesbabu, including M: +91 9611 171 345 Email: sales@salesbabu.com
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