10 Tips to Stay Connected with Your Salon Customers During Lockdown

1. 10 Tips to Stay Connected with Your Salon Customers During Lockdown

2. Use Salon software and connect with your potential customers in a second. The various valuable tips to stay connected with your salon customers such as; Improve visibility on social media, Live sessions with every social profile, Update personalized notes & social media regularly, Contribute online deals, Email marketing & SMS campaigns, Surveys & Polls, etc.

3. Tips to Stay Connected with Your Salon Customers

4. Notify customers regarding your efforts in this COVID-19 Let your customers know that your salon bookings and appointments still open and you can approach your client’s via your Salon website. Keep forward Emails & SMS to your potential customers about salon promotions and offer them different kinds of exciting offers, rewards, etc.

5. Live sessions with every social profile You can also try to do Live video calling sessions through different social media channels such as; Facebook, Instagram, Linkedin, etc, and also make sure your salon website integrates with all these social networking websites.

6. Update personalized notes and social media regularly If you want customers for your salon business in the corona pandemic then you must build blogs & posts, or record social videos regularly. Also, be transparent about the salon services/products you offer and stay committed to your potential clients.

7. Improve visibility on social media Nowadays, most people use social media websites for communication, sharing thoughts, texting, video/audio call, and more. So as a salon owner, you should stay active more on social media during the COVID-19 and take advantage of huge customer volume.

8. Polls and surveys Organizing regular surveys & polls is another best way to get customer’s attention to your salon business. Attach some relevant information about the COVID-19 on your salon website that pop-up on the home page and also mention there some precautions about how to protect from corona disease.

9. Reserve the sanitizing products You need to keep yourself up-to-date with the latest hygiene practices provided by the World Health Organization(WHO). You can hang a note on the wall outside the salon about valuable guidelines like; wear masks before entering inside, sanitizing the hands, and maintain social distance, etc.

10. Contribute online deals If you already have a scope of eCommerce availability for your business then convince your customers to purchase their expected products on the salon website. As a salon owner, you can also offer discounts or vouchers to promote your salon products online.

11. Acknowledge serving customer from the digital channels If you want to enhance salon brand engagement online in the COVID-19 then it’s better to publish your email and phone number on social media or in other digital ways. In this way, your potential clients can communicate and get support from you easily whenever they require it.

12. Email marketing and SMS campaigns You can use email marketing & SMS campaigns strategy to earn potential customers and the salon management software offers these amazing features for your salon business. Using this technique, you can forward a message to all your clients about you’re still open to serve services or home delivery availability for the beauty products.

13. Encouragement is a must A lot of people lost their jobs and got frustrated due to the COVID-19 lockdown. As a salon operator, you can play the role of a leader and encourage your clients that the hard situation turns into a good situation very soon and the entire world will get on track again.

14. THANK YOU! Please take a look at the below link for more info; https://salonist.io/blog/tips-to-stay-connected-with-your-salon-customers-during-lockdown/