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ADVOCACY IN HEALTH AND HUMAN SERVICES

ADVOCACY IN HEALTH AND HUMAN SERVICES. Ann Weaver Nichols, DSW, ACSW. Three Stories. The case of the cochlear implant Dr. T and the MAD Moms Dr. N, the Coalition for Human Services, Church Women United and Maria. Intended Learning Outcomes.

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ADVOCACY IN HEALTH AND HUMAN SERVICES

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  1. ADVOCACY IN HEALTH AND HUMAN SERVICES Ann Weaver Nichols, DSW, ACSW

  2. Three Stories • The case of the cochlear implant • Dr. T and the MAD Moms • Dr. N, the Coalition for Human Services, Church Women United and Maria

  3. Intended Learning Outcomes • Identify different forms of advocacy and associated strategies • Recognize when advocacy is needed • Understand basic considerations for effectiveness • Gain advocacy principles and tips

  4. Types of Advocacy • Policy – change in policy/laws • Cause – action on behalf of a class • Case – situation affecting an individual or small group

  5. Basic Advocacy Strategies and Their Use • Collaboration • Campaign • Contest

  6. When Advocacy is Needed • System unable to respond • Rights of constituent ignored or denied • Situation of constituent does not fit policy or routine • Constituent lacks sufficient skill, knowledge, confidence, or power

  7. Basic Considerations • Confront your hesitance to act • Reaffirm your values and ethics • Recognize that you have skills • Involve constituents in the effort • Recognize common issues and link constituents • Help constituents become teachers

  8. Advocacy Principles and Tips • Know your issue well • Know the relevant rights, rules, and regulations • Know how the system works • Get a partner • Get help • Have a vision of what is better

  9. More Principles and Tips • Recognize and communicate awareness of legitimate interests • Link the issue to values • Use emotion appropriately • Secure clear agreement and time tables

  10. Best advice for Advocates • Don’t take “No” for an answer • Imaginativeness and persistence pay off !

  11. Recommended Resource • Read the classic bestselling book Fisher, R., Ury, W. & Patton, B. Getting to Yes: Negotiating Agreement Without Giving In (2nd edition).

  12. Presenter Information • Dr. Ann Weaver Nichols is an Associate Professor at Arizona State University School of Social Work, Tucson Component. • She may be reached at ann.nichols@asu.edu

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