5-Reasons-Why-Call-Listening-Matters-For-Businesses
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Call listening refers to when managers listen to real-time calls between their customers and agents. They do so for various reasons including training purposes, resolving issues, and evaluating the agent. Call listening is an essential feature for any company to have. Itu2019s similar to conducting an informal survey on how happy your customer is with your product and services. Listening to your customers can help you understand their experience with your customer services. Moreover, a call<br>https://neodove.com/call-listening/
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5-Reasons-Why-Call-Listening-Matters-For-Businesses
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