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Best Call Center Dialer solution at www.deepijatel.com

Deepija Telecom provides High Quality Telecom Application solutions to enterprises. It has a specialization in call center dialer, telecom, predictive dialer and IVRS Solutions. Predictive Autodial system dials preloaded lists for Outbound campaigns, reports on the outcomes of those call attempts and can also reorganize call attempts that have not been answered to be retried again automatically at a later time/date in call center dialer.<br>About us: <br>Deepija is the recognized as the trusted Telecom provides High Quality Telecom Call Center Dialer Application solutions to enterprises across the India. Deepija has a team of experts with long industry experience, who can analyze your communication requirement, study your existing infrastructure and come out with the best Call Center dialer solutions.<br> Deepija’s R&D team designs the innovative solutions by harnessing the potential of Asterisk, Apache, GNU, PHP, MySql, Sugar CRM and many more. Most of our solutions are developed on Linux platform, which saves cost and provides a secure and virus free environment. One stop destination for all predictive dialer services. High reliable and comprehensive contact Call Center Dialer solution. Providing 100% quality call center dialer services. 10 years Experience in this industry and number of satisfied customers. Experts in predictive dialer services.<br>Contact us for detailed Services & register for a free demo.<br>Hyderabad (Corporate Office) <br>Deepija Telecom Pvt. Ltd <br>203, Plot No. 2&3, Siri Sampada Hi-Tech,<br>Kavuri Hills, Madhapur, Hyderabad-500081.<br>Andhra Pradesh, India.<br>E-mail: alok@deepijatel(dot)com<br>Web URL :<br>http://www.deepijatel.com/Call-Center-Dialer.php<br>http://deepijatel.com/Call-Center-Solution<br>http://www.deepijatel.com/Predictive-Dialer.php<br>http://meetingkaro.com/<br>Phone General Inquiries: 91-40-49325555<br>Toll Free: 1-800-102-3835 (DTEL)

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Best Call Center Dialer solution at www.deepijatel.com

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  1. DEEPIJA TELECOM (P) LTD. AN ISO 9001-2008 Certified Company Services Call center solution – call center software ivr software, Predictive dialler, call center dialler, Audio Conference, Telephone conference, Tele conference conference calling- conference call meetings -audio conference call Android Dialer ConVox

  2. Call Center Solution call center software About Us We Deepija Telecom Pvt Ltd are a software development company who design and develop enterprise-class software with a focus on telecom applications. Our solutions include Contact call Center Solution, IP-PBX, call center software, ivr software, Predictive dialler, call center dialler, Audio Conference, Telephone conference, Tele conferenceconference calling, conference call meetings, audio conference callConference Bridge, CRM for the sectors like financial services, government, BPO, help desk, consumer products and healthcare industries. Our innovative applications with cutting edge technology enable our customers to get the best use of technology and win over their challenges and opportunities. Our expertise in open source with expert guidance enable the most efficient utilization of resources and best return on investment than any of our competition. We help our customers create, maintain and continuously improve superior end-to-end service for their customers. With over a decade of pioneering leadership and thousands of solutions deployed domestically and globally. Deepija Telecom is headquartered in Hyderabad, Telengana with branch offices in all major cities in India. For more information please visit your website: www.DeepijaTel.com Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  3. What does Package include Call Center Solution call center software ConVox Android Dialer is specially designed for tele-calling in telecom DSA segment. It has three different views 1. Area Manager Login (Web GUI): Area Manager manages multiple DSA accounts from Telecom Operator side. He can • Monitors each DSA performance at individual agent level. • See the reports pertaining to each DSA and listed to call recordings. • Control the general settings for DSAs. 2. DSA Login (Web GUI): DSA can manage the agent and process performance. A. DSA can monitor each agent's performance. B. DSA can upload data for agents. C. Can listen to agent call recordings Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  4. What does Package include Cont...... Call Center Solution call center software 3. Agent Login (Through Mobile App): Android App is designed for call center agent login. Using this app an agent can. Fetch the calling data points (leads) from server for calling. Make call on those numbers using preview dialing. Send the CDR data and recordings to the server through sync operation. Monitor his own performance by seeing call history, dialed calls, available data, login time etc. Tell his status to server like break, login etc. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  5. call center software Call Center Solution Demand Oriented Features • Centralized monitoring of Sales Activity for each DSA. • Synchronized update facility in centralized Server for consolidation purpose. • Real Time Sales and Attendance Monitoring. • Integrated Platform to manage Distributed calling Activities. • Multi-location Management Facility. • 100% recording of all the agent communication. • Best suited for “work from home agents”. • DSA-wise as well as individual reporting. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  6. call center software Call Center Solution Benefits of ConVox Android Dialer Easy to add or re-organize DSAs • There is almost no infrastructure needed at the DSA level. Just a voice and data link is enough. This reduces investment and gives quick enablement of new DSAs. Increase in overall Sales • ConVox android dialer enable agents to dial more numbers than the manual dialing methods. Quick and effective management ensures better training and increases the throughput from the sales process. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  7. call center software Call Center Solution Benefits Contd… • Attendance and dialing Monitoring • Agent's entire day activity recorded by system. Total calling time, break time and dispositions. Administration will have complete track of agent, no matter where he is dialing from. • Online/Offline Advantage • Agent can make calls either by online(if the internet is connected) and update in central server instantly or offline(Internet Not connected), and recordings and CDR get saved in mobile under pending sync list. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  8. call center software Call Center Solution Benefits Contd… • Target Centric Approach • ConVox App. always show the Given Target and Achieved Target by the sales person, to keep them always vigil and alert towards Target achievement as well as management to keep control on Productivity by real time monitoring. • Managed Distribution • All the sales made, is sent to the respective distributor via mail at the end of the day to arrange the delivery schedule in more timely manner. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  9. ConVox Android Dialer Screenshots Call Center Solution call center software Agent Main CRM Screen Disposing a Call Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  10. Screenshots Contd… Call Center Solution call center software Call History as seen by Agent Agent Login Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  11. call center software Call Center Solution Screenshots Contd… Breaks and dialer mode selection screen For Progressive calling Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  12. Screenshots Contd… Call Center Solution call center software Area Manager's View DSA's View Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  13. Customer Centric Approach Call Center Solution call center software • Value Proposition • Open source technologies of cost advantage • Integration with other products • Integration with office productivity tools (third party tools) • Scalability • Cloud/premises • Accessibility • Help to operate on the go both online as well as offline • Access from anywhere by Authorized person Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  14. Call Center Solution call center software Introduction to Deepija Telecom (P) Ltd. • Established in Aug 2003. • Deepija Telecom Pvt. Ltd. is a telecom software development company located in Madhapur Hyderabad. A branch office in Mumbai, Delhi, Pune, Bangalore and Chennai. • Focus on application segments like IVRS, Voice Logger, Bulk Calling, Conference Bridge, PBX, CRM, CTI, Mobile Apps. etc. • Special focus on Contact Center Segment. • Deals in Telecom software Product, Product Customization and software based projects. • Strong customer based with very high customer loyalty. Deepija Telecom (P) Ltd. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  15. Call Center Solution Our Customers call center software Deepija Telecom (P) Ltd. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

  16. Call Center Solution call center software Thank You!! Deepija Telecom (P) Ltd. Call center solution - call center software - Predictive dialler- call center dialler-Audio Conference-Telephone conference-Tele conference-ivr software-conference calling- conference call meetings -audio conference call

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