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Presenter: Bryant Nielson, Executive Director / Founder, CapitalWave Inc. Gamification is not just entertainment, but a powerful corporate learning tool which can give a better understanding of complex financial concepts. By employing multiple platform interfaces, our use of simulations create engaging competitions that include design elements such as: multi-player games, team based cooperation, rule based mechanics, dynamic environments, and feedback that is motivational and instructional. Integration of theory based teaching with a highly correlated gaming environment allows the opportunity to test various strategic and behavioral applications of knowledge. The use of ‘simulation writers’ allows instructors flexibility in creating environments and outcomes that are aligned with the knowledge based content that they are delivering. Players approach each game with a case-based perspective. CapitalWave’s use of simulations create opportunities to test and engage both staff and clients. Our adoption of this powerful learning tool is a key differentiator of our firm and for our corporate training.
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T E C H N O L O G Y E N A B L E D L E A R N I N G ® Transformative Corporate Training with Simulations © 2015 CapitalWave, Inc. | All rights reserved.
Simulations & Technology © 2015 CapitalWave, Inc. | All rights reserved. Page 1
Capital Markets Wealth Management Operations • Equities • Fixed Income • Forex • Commodities • Derivatives • Portfolio Construction • Asset Allocation • Investment Strategies • Trade Lifecycle • Corporate Actions • Trade Settlement © 2015 CapitalWave, Inc. | All rights reserved. Page 2
Points of Discussion 1 Why use Simulations? 2 Blending into a Curriculum 3 Use as a reinforcement to the Learning 5 Progressive Educational Theory 6 Analytics and Metrics © 2015 CapitalWave, Inc. | All rights reserved. Page 3
Simulators © 2015 CapitalWave, Inc. | All rights reserved. Page 5
65% © 2015 CapitalWave, Inc. | All rights reserved. 25% Page 6
Advantages for Delegate © 2015 CapitalWave, Inc. | All rights reserved. Page 8
Advantages for Instructor © 2015 CapitalWave, Inc. | All rights reserved. Page 9
Points of Discussion 1 Why use Simulations? 2 Blending into a Curriculum 3 Use as a reinforcement to the Learning 5 Progressive Educational Theory 6 Analytics and Metrics © 2015 CapitalWave, Inc. | All rights reserved. Page 10
Simulation Components Realistic Network creation outside the Classroom Sense of Competition Combination of Learning & Dialogue Targeted & not Blanketed © 2015 CapitalWave, Inc. | All rights reserved. Page 11
Nuts and Bolds of Engagement • Learning Objectives • Defined Expectations • Content • Delivery Tools • Case-based Activities • Assessments • Interaction • Collaboration • Motivation & Engagement • Support • Analytics & Reporting © 2015 CapitalWave, Inc. | All rights reserved. Page 12
Flexible Scalable • • • • Accountable • Responsive Technology as a Key Differentiator For Training Reliable T E C H N O L O G Y E N A B L E D L E A R N I N G ® © 2015 CapitalWave, Inc. | All rights reserved.
Why use Simulations? Learn new processes & strategies Team building aspect Helps in decision making Aspect of Execution It’s time to move simulations from the cockpit and out of burning buildings – and into board rooms and training rooms in a multitude of businesses and organizations © 2015 CapitalWave, Inc. | All rights reserved. Page 15
Points of Discussion 1 Why use Simulations? 2 Blending into a Curriculum 3 Use as a reinforcement to the Learning 5 Progressive Educational Theory 6 Analytics and Metrics © 2015 CapitalWave, Inc. | All rights reserved. Page 16
Simulation benefits Learning through actions Benefit 1 Outcome in simulation comes through experience and not just reading, discussion & testing Learning through mistakes Benefit 2 Participants are free to make mistakes, learn from them & apply learning before venturing out Benefit of consistent, constant & immediate feedback Through constant feedback, participants can make corrections & move forward Benefit 3 Enjoyable & Exciting Learning Experience Benefit 4 Enjoyable application of knowledge helps in better retention among participants Developing Moderators or facilitators Aids in developing capabilities & coverage of existing professional training staffs Benefit 5 “Capstone” for training or Certification programs Acting as the final step towards certification or training programs Benefit 6 © 2015 CapitalWave, Inc. | All rights reserved. Page 17
Simulations in Learning Games & Live Interactions Simulation training is highly effective as it goes against the norm of isolating learners for a geographically dispersed target audience © 2015 CapitalWave, Inc. | All rights reserved. Page 18
Simulations in Learning – Reinforce Learning 1 2 Simulation can be offered to participants who are returning to the office after a classroom intervention Simulation can be offered as a part of overall course Simulations to reinforce Learning The focus of using simulation in corporate training is to continue the knowledge process and to continue application of that knowledge © 2015 CapitalWave, Inc. | All rights reserved. Page 19
Simulations in Online Learning – Games & Live Interactions Each team begins to formulate their own strategies, choices & decisions while competing against each other when simulation cases are handed to them Team A The moderator can check in frequently to determine where the teams are and to coach virtually Simulation Case © 2015 CapitalWave, Inc. | All rights reserved. Team B Page 20
Simulation Components – Sense of Competition New thought patterns The idea behind the simulation is to open eyes and minds to doing things differently Simulation Case © 2015 CapitalWave, Inc. | All rights reserved. Page 21
Simulation Components – Combination of Learning & Dialogue Simulation Outcome should be evaluated against Organization’s Strategy & Culture Outcome Driven Simulation The final result of the simulation should not be a checkmark for getting through it but to reinforce the Organization’s culture & values © 2015 CapitalWave, Inc. | All rights reserved. Page 22
Simulation Components – Targeted but not Blanketed An effective Simulation loses essence when not used selectively and applied all across the board Recruitment & Selection Competitive Analysis Performance Appraisal Site Review and Analysis Marketing Strategies Career Planning Evaluate & Refine Performance HR Strategies Training & Development Analytics Health & Safety Marketing Metrics Job Optimize site structure Classification Simulation for HR executives should focus on helping personnel within the confines of HR law Simulation for Marketing executives should focus on creating revenue & customer relationships © 2015 CapitalWave, Inc. | All rights reserved. Page 23
Points of Discussion 1 Why use Simulations? 2 Blending into a Curriculum 3 Use as a reinforcement to the Learning 5 Progressive Educational Theory 6 Analytics and Metrics © 2015 CapitalWave, Inc. | All rights reserved. Page 24
The Learning Pyramid – Current Learning © 2015 CapitalWave, Inc. | All rights reserved. Page 25
Progressive Educational Theory © 2015 CapitalWave, Inc. | All rights reserved. Page 26
Simulation Components – Network creation outside the Classroom Real World Simulation Focus Simulated Environment (Classroom) Teamwork • Identifying strengths of team members • Application of learned concepts • Real World © 2015 CapitalWave, Inc. | All rights reserved. Page 27
Relationships Learning organizations Training integrated into everyday work activities © 2015 CapitalWave, Inc. | All rights reserved. Page 28
Points of Discussion 1 Why use Simulations? 2 Blending into a Curriculum 3 Use as a reinforcement to the Learning 5 Progressive Educational Theory 6 Analytics and Metrics © 2015 CapitalWave, Inc. | All rights reserved. Page 29
Simulators © 2015 CapitalWave, Inc. | All rights reserved. Page 30
Simulation Evaluation If the simulation is a complex, computer- based operation, then the programming should also deliver an evaluation in an immediate context Delivery Method Preferred steps should coincide with applicable laws, natural phenomenon, organizational procedures, and even organizational culture Preferred steps for Outcome Matrix Creation Create a matrix or rubric that shows the criterion for the evaluation so that it is useful to both the moderator and the participants Consequences for wrong actions Use of decision tree that maps out the right steps, the wrong steps, and the consequences. This help the participants learn and apply knowledge to the situation. © 2015 CapitalWave, Inc. | All rights reserved. Page 31
The DARK SIDE of Simulations © 2015 CapitalWave, Inc. | All rights reserved. Page 34
Traditional content isn’t always relevant for Simulations One size doesn’t fit all No “small-ball” thinking Changing role for L&D (content curators) Oversight still required An activity does not equal a simulations © 2015 CapitalWave, Inc. | All rights reserved. Page 35
Simulations in Learning – Limitations No overuse of Technology Entire programs should not be moved to simulation medium Online simulation should be a reinforcement to classroom or seminar type training interventions • • Complex topics or issues to stay out of Online simulations Leadership or cultural simulations may need to stay in the classroom or boardroom to encourage face to face interaction Concepts that can be influenced through social media can move to the online environment • • © 2015 CapitalWave, Inc. | All rights reserved. Page 36
Simulation Components - Realistic Current External Forces Decisions Be as realistic as possible in order to create the real world in a simulated and controlled environment Current Internal Forces © 2015 CapitalWave, Inc. | All rights reserved. Page 37
Highly Competitive Job Market Questions? © 2015 CapitalWave, Inc. | All rights reserved. Page 38
My Contact Information bryantnielson www.yourtrainingedge.com Bryant Nielson Executive Director bryant.nielson@capitalwave.com http://www.CapitalWave.com bryant.nielson © 2015 CapitalWave, Inc. | All rights reserved. Page 39
T E C H N O L O G Y E N A B L E D L E A R N I N G ® A Summary of our Simulations © 2015 CapitalWave, Inc. | All rights reserved.
Capital Market Simulator - CapitalCMS © 2015 CapitalWave, Inc. | All rights reserved. Page 41
Portfolio Market Simulator – CapitalPMS © 2015 CapitalWave, Inc. | All rights reserved. Page 42
Fixed Income Trading Simulator – CapitalFITS © 2015 CapitalWave, Inc. | All rights reserved. Page 43
Forex Trading Simulator – CapitalFTS © 2015 CapitalWave, Inc. | All rights reserved. Page 44
Option Strategy Analyzer Simulation Tool © 2015 CapitalWave, Inc. | All rights reserved. Page 45
Option Strategy Analyzer Simulation Tool © 2015 CapitalWave, Inc. | All rights reserved. Page 46
Real News Trading Simulator – CapitalRNTS © 2015 CapitalWave, Inc. | All rights reserved. Page 47