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Project managers plan, execute, oversee and finalize a team's work and it requires a unique set of skills to lead a team from the conception to the close-out of a project. While "hard skills," such as time management and budgeting are important, the most successful project managers have also mastered a number of "soft skills," such as empathy, enthusiasm and integrity.
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10 Qualities of a Project Manager SHANNON MOUTON GRAY MARKETING AND COMMUNICATIONS STRATEGIST
1. INSPIRES 1. INSPIRES Enables team members to feel they have a real stake in the project. Enables team members to feel they have a real stake in the project. Envisions the project’s success and has the ability to articulate it. Thrives on change and strives for excellence. Envisions the project’s success and has the ability to articulate it. Thrives on change and strives for excellence. (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
2. COMMUNICATES 2. COMMUNICATES Effectively communicates with all Effectively communicates with all stakeholders. stakeholders. Articulates goals, roles, responsibilities, expectations and feedback. expectations and feedback. Serves as the team’s link to the larger organization. organization. Negotiates and persuades to ensure the Negotiates and persuades to ensure the team’s and project’s success. team’s and project’s success. Acknowledges individual and team achievements. achievements. Articulates goals, roles, responsibilities, Acknowledges individual and team Serves as the team’s link to the larger (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
3. SHOWS INTEGRITY 3. SHOWS INTEGRITY Walks the talk and earns trust of stakeholders. Walks the talk and earns trust of stakeholders. Remembers that actions— Demands commitment and demonstrates ethical practices. Rewards those who exemplify ethical standards and practices. Remembers that actions —not words not words— —set the standard for the team. set the standard for the team. Demands commitment and demonstrates ethical practices. Rewards those who exemplify ethical standards and practices. (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
(c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
4. DEMONSTRATES PROFICIENCY 4. DEMONSTRATES PROFICIENCY Ability to challenge, motivate, enable, educate, model and encourage. Ability to challenge, motivate, enable, educate, model and encourage. Aptitude to successfully lead others to use their skills and expertise. Aptitude to successfully lead others to use their skills and expertise. (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
5. DISPLAYS ENTHUSIASM 5. DISPLAYS ENTHUSIASM Exudes confidence that the stakeholders can believe in and the team wants to Exudes confidence that the stakeholders can believe in and the team wants to share in. share in. Exemplifies a can- -do attitude in words and deeds. do attitude in words and deeds. Commits to the project’s goals, and optimistically expresses commitment to them. them. Exemplifies a can Commits to the project’s goals, and optimistically expresses commitment to (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
DEMONSTRATES TRUST IN DEMONSTRATES TRUST IN OTHERS THROUGH ACTIONS OTHERS THROUGH ACTIONS 6. DELEGATES 6. DELEGATES (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
7. SOLVES PROBLEMS 7. SOLVES PROBLEMS
8. KEEPS COOL, CALM & COLLECTED 8. KEEPS COOL, CALM & COLLECTED Sees opportunities where others see problems. Sees opportunities where others see problems. Takes challenges in stride. Focuses on how to make lemonade. Takes challenges in stride. Focuses on how to make lemonade. (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
9. POSSESSES TEAM 9. POSSESSES TEAM- -BUILDING SKILLS BUILDING SKILLS Understands the individual styles of each team member. Understands the individual styles of each team member. Knows how and when to capitalize on a team member’s unique skillset. Holds the team together in common purpose toward the objective. Knows how and when to capitalize on a team member’s unique skillset. Holds the team together in common purpose toward the objective. (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
ACKNOWLEDGES AND ACKNOWLEDGES AND UNDERSTANDS THAT TEAM UNDERSTANDS THAT TEAM MEMBERS HAVE LIVES OUTSIDE MEMBERS HAVE LIVES OUTSIDE OF WORK OF WORK 10. SHOWS EMPATHY 10. SHOWS EMPATHY (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018
Shannon Mouton Gray Shannon Mouton Gray ShannoMoutonGray.me @ShannonRenee Linkedin.com/in/shannonmoutongray Facebook.com/shannonrmouton (c) Shannon Mouton Gray 2018 (c) Shannon Mouton Gray 2018