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Team SmartBots explains the banking chatbot use cases and benefits, You might be wondering what banks have to do with chatbots. Itu2019s simple: automate service. Service today is slow and sometimes unpleasant because people are prone to mistakes and misunderstandings. A conversational AI chatbot can be your employee 24/7 u2013 always on hand, never gets sick or forgets anything, never gets bored or unproductive.
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