1 / 9

7 Steps to Troubleshoot Kaspersky AntiVirus Installation Problems by TCleanSoft

7 steps to troubleshoot Kaspersky AntiVirus installation problems by TCleanSoft: Installing AntiVirus can often be a little painful. Learn how to troubleshoot Kaspersky AntiVirus problems by TCleanSoft. You can solve your Kaspersky AntiVirus problems by these 7 steps. If you have any problem regarding Kaspersky Antivirus, please feel free to call us on our toll free no. 1-855-452-5530.

TClean
Download Presentation

7 Steps to Troubleshoot Kaspersky AntiVirus Installation Problems by TCleanSoft

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 7 Steps to Troubleshoot Kaspersky AntiVirus Installation Problems by TCleanSoft

  2. Step 1:Check to see if the install was successful but script timed out before verification After installing the kaspersky antivirus check there is a script which is timed out before verification.

  3. Step 2: Remove any previously installed AntiVirus products The new version of Kaspersky AntiVirus now has an uninstall option. Install> Install> Advanced Options –“Uninstall prior A/V”

  4. Step 3: Run agent updater then attempt new Kaspersky AntiVirus install If you want to install the kaspersky AntiVirus. Go to Agent> Upgrade Version> Update Agent then check the box “Force update even if agent is at version 8.0.0.0 – 6.5.0.0” and run it.

  5. Step 4: Check to see if there are any stuck scripts If there is any script which is preventing the Kaspersky AntiVirus. Follow this step to prevent from stuck scripts. Agent Procedure> Manage Procedures> Agent Procedure Status or KLC> Agent Data> Pending Procedures

  6. Step 5: Is Kaspersky AntiVirus asking for a reboot? If Kaspersky AntiVirus asking for a reboot . Go to AntiVirus> Show> Machine at top Column Sets> Reboot

  7. Step 6: Are your credentials set? Check the credentials (if added) on the Agent> Configure Agents> Set Credentials page

  8. Step 7: Install Manually You can install Kaspersky Antivirus Manually: C:\kworking\KAV\kes10win_x64.msi or _x86 if 32-bit If you can't install kaspersky antivirus manually then you can do it by "Windows Installer service could not be accessed” function.

  9. Contact Kaspersky AntiVirus Support by TCleanSoft Call Us: +1-855-452-5530 Website: www.tcleansoft.com Email: admin@tcleansoft.com Address: 803, Oak Glen, Irvine,92618,CA,US

More Related