Which Is The Best Appointment Scheduling Software

1. Which Is The Best Appointment Scheduling Software? No one likes to wait in a queue and wait for their turn which has made appointment booking software become the new trend of the era. Lakhme Salon uses appointment scheduling systems that allow its customers to book its services online i.e. walk-in service. Apart from salon services, car washing services, housekeeping services, and plumbing services are the best use cases of appointment scheduling software to offer both on-site services and walk-in services or both depending on the type of service. If you are looking forward to taking your business digital, you are at the right place. What is appointment scheduling software? It is an online tool or platform that allows clients or customers to book, reschedule, or cancel appointments from the business’s web application. The software has made it easy for both customers and businesses to book appointments according to the availability of the service provider without having to wait in long queues. Reasons businesses need scheduling software: Businesses like car-washing, salon services, plumbing services, or handyman services require customers to either walk in or ask for on-site service. Many businesses might offer walk-in or

2. on-site service or both based on the nature of the service. These businesses need to book appointments according to the availability of the service provider. It might be easy for single-store businesses to manage client booking manually, however, as the business grows and starts providing services in multiple areas it becomes difficult to manage and track the appointments. How can not using scheduling software impact your business? ● Mismanagement of appointments can lead to clashing or overlapping appointments, double booking or missed appointments which adversely impacts customer satisfaction. Making a manual booking is a time-consuming task for both customers and the business. Customers are bound to make appointments within the fixed time of the salon. Lack of reminder notifications can lead to increased cases of no-show cases which decreases customer attendance. Difficult to appoint service providers if some of the service providers are not available. ● ● ● ● Features of appointment scheduling system ● Rescheduling and canceling appointments- Customers can reschedule or cancel their current appointment directly from the application. Allowing customers to make changes to their appointments enhances the customer experience and increases your customer satisfaction scores (CSAT). Payment management- The software offers multiple payment integrations for making online payments. Partial payments or payment-in-full (before or after the service) are available. The businesses can enable any of these from the admin panel of the software. Real-time availability of the service provider- This feature is very important to avoid overlapping appointments or double bookings. It locks the slot that is already booked for the particular service and prevents other customers to book that particular slot. Automated notifications- Once the appointment is booked, the software auto-generated notifications for confirmed, rescheduled or cancelled appointment reminders so that customers do not forget to show up. Walk-in or on-site service- Based on the service the business is providing, it can enable either walk-in or on-site service options. For example, the plumbing service provider has to go on-site to make the repairs, however, customers must walk into the venue for car washing services. ● ● ● ●

3. Benefits of appointment scheduling app ● The software allows their customers to book the service based on the next available time of the service provider. Already booked service providers and the service slots are locked once it’s booked. They can even reschedule or cancel their appointment. The online appointment booking process is time-efficient and allows customers to book their appointment directly through the customer app. Automated appointment reminders are generated by the software that ensures that customers do not forget to show up. Customers can book their appointment 24*7 regardless of the timings when the business provides the service. ● ● ● Why Trakmeets is a good choice for your business? Trakmeets is an online integrated software that offers three components- the admin panel, the business user application and the customer application. These platforms are integrated and work in sync. Any changes made on the customer app or the business app are auto-reflected on the admin panel. It is one of the best online scheduling apps that digitize appointment scheduling and allow businesses and customers to track their appointments. The software is beneficial for both on-site and walk-in service providers. To learn more about Trakmeets, book a meeting with our tech experts to see how it actually works and how it can help you take your business to the next level.