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Learn how to effectively resolve QuickBooks Error 15240 when updating payroll with our step-by-step guide. From verifying date and time settings to adjusting firewall permissions, our comprehensive instructions will help you troubleshoot and fix this common issue. If you need further assistance, contact QuickBooks support at 1-800-845-9666 for expert help.
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How to resolve QuickBooks Error 15240 when updating payroll? get support
To resolve QuickBooks Error 15240 when updating payroll, follow these steps: Verify Date and Time Settings: Incorrect date and time settings can cause update errors. Right-click on the clock in the taskbar, select "Adjust date/time," and ensure your settings are correct. Check Internet Explorer Settings: QuickBooks uses Internet Explorer for updates. Open Internet Explorer, go to Tools > Internet Options > Advanced, and ensure that SSL2.0 and SSL3.0 are checked. Also, ensure that TLS 1.2 is checked. Run QuickBooks as Administrator: Running QuickBooks with administrative privileges can help bypass permission issues. Right- click on the QuickBooks icon and select "Run as Administrator." 1. 2. 3.
04.Verify QuickBooks Subscription: Ensure that your QuickBooks subscription is active. Go to Help > Manage My License > Sync License Data Online to verify your subscription status. 05.Adjust Firewall and Antivirus Settings: Firewalls or antivirus programs can block QuickBooks updates. Ensure that QuickBooks files (such as QBW32.exe and QBUpdate.exe) have the necessary permissions in your firewall and antivirus settings. Add QuickBooks as an exception if needed. 06.Check File Permissions: Make sure the user account has the necessary permissions to access the QuickBooks installation folder. Navigate to C:\Program Files (x86)\Intuit\QuickBooks, right-click the folder, select Properties, and adjust the security settings to grant full control to the user.
If the issue persists, contact QuickBooks support at +1-800-845-9666 for expert assistance.